TROUBLESHOOTING
Refer to the symptoms and solutions listed below before sending the camera for repairs. If the problem persists, contact your local reseller or service center.
Power Supply
Symptom | Cause | Solution | |
| The battery is not loaded. | Load the battery correctly. | |
The power does not |
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| |
The battery is exhausted. | Recharge or use the AC | ||
come on. | |||
power adapter/charger. | |||
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| ||
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| |
| The camera was left | Turn the power back on. | |
| unattended and unused, so |
| |
The power cuts out | the auto power off cuts it off. |
| |
during use. |
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| |
The battery is exhausted. | Recharge or replace battery. | ||
| |||
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|
| |
The power does not | Camera malfunction. | Reload the battery. | |
go off. |
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| |
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| |
| It is being used in extreme |
| |
| low temperature. |
| |
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| |
| Many shots are being |
| |
| captured in dark places |
| |
The battery runs out | inside, requiring flash. |
| |
The battery is not fully | Fully charge the battery and | ||
quickly. | |||
discharge it for at least one | |||
charged. | |||
| |||
| complete cycle before use | ||
| The battery is not used for | ||
| to maximize its performance | ||
| an extended period of time | ||
| and lifetime. | ||
| after charged. | ||
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| |
The battery or | Long period of continuous |
| |
camera feels warm. | use of the camera or the |
| |
| flash. |
| |
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User’s Manual >>
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