TROUBLESHOOTING AND MAINTENANCE

The MFP driver cannot be correctly installed by Plug and Play (Windows 2000/XP) (USB only)

In Windows 2000/XP, if the MFP driver cannot be correctly installed by Plug and Play (for example, Plug and Play takes place without copying the required files for the MFP driver installation), follow these steps to remove unneeded devices and then install the MFP driver as explained in "SET UP THE SOFTWARE" (p.36).

1 Click the "start" button, click "Control Panel", and then click "Performance and Maintenance".

In Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel".

 

2

 

Click "System", click the "Hardware" tab, and click the "Device

 

 

 

Manager" button.

 

 

 

 

 

 

 

 

 

 

Note

In Windows 2000, double-click the "System" icon, click the "Hardware"

 

 

 

tab, and click the "Device Manager" button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Click the

icon beside "Other

 

 

 

devices".

 

 

 

 

 

 

 

If "FO-DC550" and "SHARP FO- DC550" appear, select and delete both of these items.

If "Other devices" does not appear, close the "Device Manager" Note window.

4 Install the software as explained in "INSTALLING THE SOFTWARE".

Another printer is using the parallel port (when using a parallel cable)

If another printer is using the parallel port and printing is not possible using the machine, follow the steps below to change the port setting of the other printer driver, and make sure that the port of the printer driver for the machine is set to LPT1.

1

2

3

Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes".

In Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select

8

"Settings", and then click "Control Panel".

Click the icon of the printer driver for which you wish to change the port setting, and select "Properties" from the "File" menu.

Click the "Ports" tab.

In Windows 95/98/Me, click the "Details" tab.

77

Page 79
Image 79
Sharp FODC550 Click System, click the Hardware tab, and click the Device, Manager button, Click Icon beside Other Devices