Sharp LC60EQ10U manual Troubleshooting, Pages 4-5 to

Appendix

Troubleshooting

Problem	Possible Solution
No power	Check if you pressed POWER on the remote control unit.
	Is the AC cord disconnected?
	Has the power been turned on?
Unit cannot	External influences such as lightning, static electricity, may cause improper
be operated.	operation. In this case, operate the unit after first turning off the power of the
	TV or unplugging the AC cord and replugging it in after 1 or 2 minutes.
Remote	Is the equipment to be operated by the remote control unit set correctly?
control unit	Press TV to set the remote control unit to the setting for operating the TV.
does not	Are batteries inserted with polarity (+, -) aligned?
operate.	Are batteries worn out? (Replace with new batteries.)
	Are you using it under strong or fluorescent lighting?
	Is a fluorescent light illuminated near the remote control sensor?
	Is "RC Control Lock" selected in "Operation Lock Out"?
	Page 4-31
Picture is cut	Is the image position correct?
off/with	Pages 4-29 and 8-1
sidebar	Are screen mode adjustments such as picture size made correctly?
screen.	Pages 3-14 to 3-16
Strange color,	Adjust the picture tone.
light color, or	Pages 4-5 to 4-10
color	Is the room too bright? The picture may look dark in a room that is too bright.
misalignment
Power is	Is the sleep timer set?
suddenly	Pages 3-9
turned off.	Check the power control settings.
	Page 4-27
	The unit's internal temperature has increased. Remove any objects blocking
	vent or clean.

Problem	Possible Solution
No picture	Is connection to other components correct?
	Is the correct input selected?
	Pages 2-1
	Is "On" selected in "Audio Only"?
	Page 4-27
	If the PC image is not displayed, check the following:
	- When connecting a laptop PC to the TV, check that display
	output mode of the PC is set to external monitor.
	- Check the resolution setting on the PC. Is a non-compatible
	signal being input?
	Page 8-9
	The 4K signal (HDCP2.2) can be viewed via HDMI IN 1 only.
	Change the connection. (UQ/TQ/SQ series only)
Picture quality of HD	To enjoy HD images from external equipment, you are required to
programs is poor.	set up HDMI connection or component connection.
	If the program content is not of HD quality, HD images cannot be
	displayed. Check that the program you are viewing provides HD
	images.
	The HD cable/satellite set-top box may need to be configured to
	output HD images via cable/satellite.
	The cable/satellite broadcast may not support a signal resolution
	of 1080p.
The TV sometimes	This is not a malfunction. This happens when the cabinet slightly
makes a cracking sound.	expands and contracts according to change in temperature. This
	does not affect the TV's performance.
Some Internet functions	The TV has only limited functions compared with regular PC
used on a PC are not	browsers.
available from the TV.	Pages 9-7 to 9-9

ENG 11-6