Before Calling for Service, Error code table | Sharp XE-A137

BEFORE CALLING FOR SERVICE

The malfunctions shown in the left-hand column below, labeled “Fault”, do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

			Fault	Checking

(1)	The display shows symbols that do not make			• Has the machine been initialized properly as
	sense.			shown in “PREPARING THE CASH REGISTER”?
				(Note that initialization clears all the data and
				programmed settings stored in memory.)

(2)	The display won’t illuminate even when the			• Is power supplied to the electrical outlet?
	mode switch is turned to any other position than			• Is the AC adapter plug out or loosely connected to
	“		”.	the AC outlet?


(3)	The display is illuminated, but the whole			• Is the mode switch set properly at the “REG”
	machine refuses registrations.			position?
(4)	No receipt is issued.			• Is the paper roll properly installed?
				• Is there a paper jam?
				• Is the receipt function in the “OFF” status?
				• Is the print roller arm securely locked?
(5)	Printing is unusual.			• Is the print roller arm securely locked? Open the
				print roller arm, and lock the arm by following the
				instruction of installation.
				• Is the paper roll properly installed?
				• Are the printer head/sensor/roller clean?
(6)	Continuous printing stops.			• “–” will be displayed in order from left to right
				continuously. It occurs when the printer
				temperature is high.
				Printing will automatically restart after several
				seconds.

■■ Error code table

When the following error codes are displayed, press the lkey and take a proper action according to the table below.

Error code

Error status

Action

E01	Registration error	Make a correct key entry.
E02	Misoperation error	Make a correct key entry.
E11	Compulsory depression of the skey	Press the skey and continue the operation.

E12	Compulsory tendering	Make a tendering operation.
E33	Compulsory SCM (starting cash memory)	Make the SCM (starting cash memory) entry.
	entry
E34	Overflow limitation error	Make a registration within a limit of entry.
E35	The open price entry is inhibited.	Make a preset price entry.
E36	The preset price entry is inhibited.	Make an open price entry.
E37	The direct finalization is inhibited.	Make a tendering operation.
E67	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong
		entries in the	mode.
E80	The battery trouble is occurred.	Change the battery.

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Sharp XE-A137, XE-A147 Before Calling for Service, Error code table, Fault Checking, Error code Error status Action

Contents

XE-A137 XE-A147 Aviso Never operate the register with wet hands Introduction Contents Reading X and Resetting Z of Sales Totals Printer Do not push the reset switch unless instructed to doParts and Their Functions External View Keyboard Keyboard layout Key names Mode Switch and Mode key Drawer Lock Key Machine state symbolsDisplay Operator display Initializing the Cash Register Preparing the Cash Register Be careful with the paper cutter, so as not to cut yourself Installing BatteriesMight be cleared without the warning symbols or How to set the paper roll How to cut the paper end Installing a Paper Roll Key operation Print Help FunctionPrinting the help menu Printing guidance messages Description of special keys Prior to Programming Procedure for programmingBasic Function Programming Abbreviations and Terminology Example For entry character MnH 2 3 H Guidance for text programming Key operation example Print Language SelectionDate and Time Programming Time Tax rate programming Tax Programming Sics Single Item Cash Sale Department ProgrammingDepartment status Selection Entry VAT/tax status Preset unit price Department text item label Halo digits entry digit limit PLU/subdepartment selection PLU Price Look-Up and Subdepartment ProgrammingUnit price and associated department assignment S102 @ 1 p Melon s PLU text item label Logo message print format 3 types Text Programming Wswsws Receipt print Basic Sales EntryKey operation example Operator display Key operation example Operator display Receipt print PLU Sales Entry Correction of the Last Entry direct void Cancellation of the Numeric EntryCorrection 600 H$ Subtotal Void 825 H#35 p s Incorrect receipt Cancellation receipt Correction after Finalizing a Transaction Void mode Sample report Daily full sales report X1 or Z1 reportKey operation Periodic consolidation X2 or Z2 report Additional Information for Basic Sales Entry Error WarningOther Basic Sales Entries Starting Cash Memory SCM Entry 250 R250 t Example Key operation Print Item Entries Single item entriesDepartment entries PLU entries 16 pRepeat entries PLU/subdepartment entries Multiplication entries 165 250 H 15 @ 17 p 100 p Example Key operationPrint Single item cash sale SicsDisplay of Subtotal Example Cash tendering Key operation Print 500 aFinalization of Transaction Cash or cheque tendering Mixed tendering cheque + cash Credit sale 300 # 10 pCash or cheque sale that does not need any tender entry Computation of VAT Value Added Tax/Tax VAT/tax system 950 a cMixed-tender sale Example Key operation Automatic VAT 1 and tax 2 through Percent calculation for a subtotal Optional FeaturesAuxiliary Entries Percent calculations premium or discount Printing of non-add code numbers 2300 Auxiliary Payment Treatment Currency exchange No sale exchange Received-on-account entriesPaid-out entries Print sample After finalizing a transaction Special Printing Function After transaction receiptCopy Receipt printing Entering character codes with numeric keys on the keyboard Prior to Programming Alphanumeric character code table Percent rate limitation for % Miscellaneous Key ProgrammingRate for % Item % 100 @Function parameters for % +/- sign Function parameters for 02 @ Entry digit limit Function parameters for R, t, C, cand Akey functionFooter printing only for C, cand a Amount tendered entry only for C, cand a Other Text Programming Foreign currency symbol 4 charactersDomestic currency symbol 4 characters Function text 12 characters 25 @ List of function texts Function Key or function Default Setting Register number S1 @S2 @ Register Number and Consecutive Number Programming Job code Selection Entry S6 @Various Function Selection Programming Print format Other programming Receipt print format Job code Selection Entry Job code Selection Entry Item & payment 5 only Payment Arbitrary Yes Only Temporary EJ printing during a transaction PGM mode operation records typeAction when EJ memory area is full Printing data on EJ Z report =25 Lowest 2 digits Miscellaneous data Logo message print format Power save mode030 sA 11 @ a s a Thermal printer density 100 sA70 sA Save SD function Printing exchange total amount and change amount on receipt Euro system settingsS8 @ Euro Programming 01 s Automatic Euro modification operation settingsDate setting for Euro modification operation 10 s Time setting for Euro modification operation Report name Key sequence Reading Stored ProgramsKey sequence for reading stored program Sample printouts Printer density programming report ROM version report Programming report Department programming reportPLU programming report Mode switch position Key operation Flash Reading X and Resetting Z of Sales TotalsSummary of Reading X and Resetting Z Reports Hourly report Daily Sales TotalsPLU report by designated range Sample EJ report EJ Report Reading and Resetting Automatic Euro modification operation Euro Migration FunctionHow currencies are treated in your register Period Items Exchange rate entry selection Optional Programming for the Introduction of EuroChecking the current Euro status Programming for Exchange Key Currency exchange rate Inserting an SD memory card SD Card FunctionInserting and removing an SD memory card SD card formatting Data loading Error message table of the SD card functionData saving Case of Printer Error Operator MaintenanceCase of Power Failure To replace the batteries Replacing the Batteries Replacing the Paper Roll Installing the paper rollPaper specification How to set the paper roll Removing a Paper Jam Cleaning the Printer Printer Head / Sensor / Roller Opening the Drawer by Hand Removing the Drawer Error code Error status Action Before Calling for ServiceError code table Fault Checking Option Specifications XE-A147 XE-A137 Sharp Electronics Europe GmbH