How do I activate a SMART Response VE
system?
SeeAc tivating SMARTResponsesoftw are in the SMART Response 2011interactive response
system user’s guide (smarttech.com/kb/170000).
Why didn’t my SMART Response software
activate when I connected the receiver?
Beforeyou connect your SMARTResponsereceiver to your computer, ensurethat the hardwareand
softwares ervices arerunning. If the services are running,your computer detects your SMART
Responsereceiver when you connect the receiverto the computer. If the services aren’t runningor
thereceiver’s device drivers aren’t installed,y ou’reunable to automatically activate
SMARTResponsesoftware.
Why does a trial window appear after I enter my
SMART Notebook software product key?
Thetrial window displays trial informationfor SMARTNotebooks oftware, SMAR TNotebook
MathToolssoftware and SMART Mixed Reality Tools. SMARTNotebook MathToolssoftw areand
MixedR eality Tools areadd-ons for SMARTNotebooksoftw are,and each requiresits own product
key. SMARTNotebooks oftware works as expected wheny ouacti vate it but you’re unableto use
SMARTNotebookMathTools software until you activate it. If you don’t activate it,
SMARTNotebookMathTools software continuesto display t hetrial wi ndowuntil the trial period
expiresor the trial window is disabled.
CH A P T E R 5
Troubleshooting
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