TROUBLESHOOTING

Troubleshooting Chart

Symptom

Action

 

 

LED Indicators

 

 

 

LAN LED is

• Verify that the Barricade and attached device are

Off

powered on.

 

• Be sure the cable is plugged into both the Barricade

 

and the corresponding device.

 

• Verify that the proper cable type is used and that its

 

length does not exceed the specified limits.

 

• Be sure that the network interface on the attached

 

device is configured for the proper communication

 

speed and duplex mode.

 

• Check the adapter on the attached device and cable

 

connections for possible defects. Replace any

 

defective adapter or cable if necessary.

 

 

Network Connection Problems

 

 

Cannot ping the

• Verify that the IP addresses are properly configured.

Barricade from

For most applications, you should use the Barricade’s

the attached

DHCP function to dynamically assign IP addresses to

LAN, or the

hosts on the attached LAN. However, if you manually

configure IP addresses on the LAN, verify that the

Barricade cannot

same network address (network component of the IP

ping any device

address) and subnet mask are used for both the

on the attached

Barricade and any attached LAN devices.

LAN

• Be sure the device you want to ping (or from which

 

 

you are pinging) has been configured for TCP/IP.

 

 

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SMC Networks SMCWBR14T-G manual Be sure the device you want to ping or from which