SMC Networks SMCWBR14T-G manual Troubleshooting Chart, Symptom, Action

TROUBLESHOOTING

Troubleshooting Chart

Symptom	Action
LED Indicators
LAN LED is	• Verify that the Barricade and attached device are
Off	powered on.
	• Be sure the cable is plugged into both the Barricade
	and the corresponding device.
	• Verify that the proper cable type is used and that its
	length does not exceed the specified limits.
	• Be sure that the network interface on the attached
	device is configured for the proper communication
	speed and duplex mode.
	• Check the adapter on the attached device and cable
	connections for possible defects. Replace any
	defective adapter or cable if necessary.
Network Connection Problems
Cannot ping the	• Verify that the IP addresses are properly configured.
Barricade from	For most applications, you should use the Barricade’s
the attached	DHCP function to dynamically assign IP addresses to
LAN, or the	hosts on the attached LAN. However, if you manually
	configure IP addresses on the LAN, verify that the
Barricade cannot
	same network address (network component of the IP
ping any device
	address) and subnet mask are used for both the
on the attached
	Barricade and any attached LAN devices.
LAN
	• Be sure the device you want to ping (or from which
	you are pinging) has been configured for TCP/IP.

A-2