Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual. Use the
Symptom | Check these items |
No picture
If the ! (power) indicator is not lit • Check that the power cord is properly connected.
•Check that the ! (power) switch is in the “on” position.
If the NO SIGNAL message appears | • Check that the video signal cable is properly connected and all plugs are firmly seated in | |
on the screen, or if the |
| their sockets (page 5). |
! (power) indicator is amber | • | Check that the INPUT switch setting is correct (page 6). |
| • | Check that the video input connector’s pins are not bent or pushed in. |
xProblems caused by the connected computer or other equipment
•The computer is in power saving mode. Try pressing any key on the keyboard or moving the mouse.
•Check that the computer’s power is “on.”
•Check that the graphic board is completely seated in the proper bus slot.
If the OUT OF SCAN RANGE xProblems caused by the connected computer or other equipment
message appears on the screen • Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following. Horizontal: 30 – 130 kHz Vertical: 48 – 170 Hz
If no message is displayed and the • Use the
!(power) indicator is green or flashing amber
EN
Picture flickers, bounces, | • | Isolate and eliminate any potential sources of electric or magnetic fields such as other |
oscillates, or is scrambled |
| monitors, laser printers, fluorescent lighting, televisions, or electric fans. |
| • Move the monitor away from power lines or place a magnetic shield near the monitor. | |
| • Try plugging the monitor into a different AC outlet, preferably on a different circuit. | |
| • | Try turning the monitor 90° to the left or right. |
xProblems caused by the connected computer or other equipment
•Check your graphics board manual for the proper monitor setting.
•Confirm that the graphics mode and the frequency of the input signal are supported by this monitor (Technical Features). Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the monitor to sync correctly.
•Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy | • Adjust the contrast and brightness (page 8). |
•Degauss the monitor* (page 11).
•Adjust the degree of moire cancellation until the moire is minimal, or set CANCEL MOIRE to OFF (page 11).
*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.
(continued)
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