Additional Information
Troubleshooting
If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Also, see “Checking the connections” on page 22 to verify that the connections are correct. Should any problem persist, consult your nearest Sony dealer.
There’s no sound or only a very/Check that the speakers and components are connected securely.
/Make sure that you’ve selected the correct component on the receiver.
/Make sure that you’ve set the SPEAKERS selector correctly (see page 26).
/Press MUTING on the remote if the MUTING indicator is lit.
/The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the
/Check that the speakers and components are connected correctly and securely.
/Adjust front balance parameter in the LEVEL menu.
Severe hum or noise is heard./Check that the speakers and components are connected securely.
/Check that the connecting cords are away from a transformer or motor, and at least 3 meters (10 feet) away from a TV set or fluorescent light.
/Move your TV away from the audio components.
/Make sure you’ve grounded ySIGNAL GND terminal.
/The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
No sound is heard from the center speaker./Make sure the sound field function is on (press
SOUND FIELD – MODE).
/Select a sound field containing the word “cinema” or “virtual” (see page 30~33).
/Adjust the speaker volume (see page 21).
/Make sure the center speaker size parameter is set to either SMALL or LARGE (see page 19).
Intermittent sound from a digital source./Make sure signals with 96 kHz sampling frequencies are input to the DVD/LD OPTICAL or COAXIAL jacks.