Chapter 4. Warranty and Repair

RXT150 Repair Policy

Limited Warranty

Spectra Logic warrants the RXT150 to be in good working order for a period of one full year from the date of shipment from Spectra Logic or an authorized Spectra Logic dealer. Should this product fail to be in good working order at any time during this one-year period, Spectra Logic will, at its option, repair or replace this product at no additional charge except as follows:

Suspect parts sent to Spectra Logic will be repaired or replaced. Exchanged parts will be either reconditioned or new at the option of Spectra Logic. This limited warranty does not include:

Service to repair damage resulting from:

Accident

Disaster

Misuse

Abuse

Non-Spectra Logic modification of the product including, but not limited to, product expansion through plug-in additions except as provided by Spectra Logic

Removal of serial number tags

Physical damage caused by inadequate packaging

If any of the above conditions exist, Spectra Logic reserves the right to repair the unit at the current fixed price of repair.

Warranty service can be acquired during the one-year period by shipping the product to Spectra Logic with an invoice and Return Materials Authorization (RMA) number.

Note: No return can be accepted without an RMA number from Spectra Guard technical support. Returns must be shipped prepaid in their original packing containers; damage incurred in transit is not covered by Spectra Logic’s warranty.

Spectra Logic makes no other warranties, expressed or implied, and specifically disclaims any warranty of merchantability or fitness for a particular purpose or use. If this product is not in good working condition as warranted above, your sole remedy shall be replacement or repair as provided above. In no event will Spectra Logic be liable to you for any damages, including any lost profits, lost savings, or other incidental or consequential damages arising out of the use of or inability to use such product, even if Spectra Logic has been advised of the possibility of such damages, or for any claim by any other party.

39

Page 39
Image 39
Spectra Logic manual RXT150 Repair Policy, Limited Warranty