Chapter 2. Troubleshooting the RXT150
14
Flash Codes

Use the chart below to interpret the flash codes that appear on the digital display, then

follow any recommended steps. If you need assistance, contact SpectraGuard Support.

Code Meaning Resolution
Powering On Status message that the drive is powering on; no action is required.
Booting Status message that the drive is booting up; no action is required.
Waiting Status message that the drive is processing; no action is required.
1Cooling Problem It could be the RXT media pack; try removing the pack and reloading.
It could be the RXT150; try cycling the power on the RXT150.
2Firmware Error
Before rebooting, gather traces and debug files using the Web
interface or the serial interface. Send the error message and diagnostic
results it to SpectraGuard Support.
3RXT150 Hardware Error
4 Media Hardware Error
5RXT150 or RXT Media
Hardware Error
6RXT150 Hardware Warning
Before rebooting, gather traces and debug files using the Web
interface or the serial interface. Send the error message and diagnostic
results it to SpectraGuard Support.
7Media Hardware Warning
8RXT150 or RXT Media
Hardware Warning
9Media Degraded Mode Before rebooting, determine which drive is impaired and send trace
and debug files to SpectraGuard Support.
ARXT150 Configuration
Warning
Before rebooting, gather traces and debug files through the Web
interface or serial interface. Send the error message and diagnostic
results it to SpectraGuard Support.
B
Media Firmware more
current than RXT150
Firmware
Upgrade the RXT150 firmware to the more current firmware level.
CMedia Reformatting
Necessary Contact SpectraGuard Support to determine if there is a hardware or
firmware problem; the RXT media pack may need reformatting.
DMedia Reconstructing
ERXT150 Firmware Upgrade
Necessary Upgrade the RXT150 firmware to current level.
FRXT150 Firmware Upgrade In
Progress Wait until the firmware file has upgraded.
GRXT150 Firmware Upgrade
Failed
Attempt to upgrade again. If the second attempt fails, e-mail
SpectraGuard Support with trace and debug files.
HCommunication Application
Failed
Debug logs about the application failure are located on the RXT media;
you may want to save the logs to send to SpectraGuard Support.
You can continue using the RXT150.