Manuals / Lexmark / Computer Equipment / Printer

Lexmark 5300 manual 122, Where to find North America, Where to find rest of world

Models: 5300

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Customer support

Description

Telephone support

E-mail support

Where to find (North America)

Call us at

•US: 1-800-332-4120

Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET)

•Canada: 1-800-539-6275

English Monday–Friday (8:00 AM– 11:00 PM ET)

Saturday (Noon–6:00 PM ET)

French Monday–Friday (9:00 AM–7:00 PM ET)

•Mexico: 01-800-253-9627 Monday–Friday (8:00 AM–8:00 PM ET)

Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer.

For e-mail support, visit our Web site:

www.lexmark.com.

1Click CUSTOMER SUPPORT.

2Click Technical Support.

3Select your printer family.

4Select your printer model.

5From the Support Tools section, click e- Mail Support.

6Complete the form, and then click Submit Request.

Where to find (rest of world)

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

Maintaining the printer

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Lexmark 5300 manual 122, Where to find North America, Where to find rest of world

Contents

Lexmark 5300 Series All-In-One MayPage Contents 165 113125 Safety info rm ation Loading paper Using the automatic paper type sensorGetting started Loading banner paper Loading custom-size paperLoading envelopes Loading transparencies Loading iron-on transfersLoading labels Choosing compatible specialty paper types Printing photos using the computerPerforming printing and related tasks Printing a documentPrinting borderless photos Printing cards Printing envelopesPrinting iron-on transfers Load iron-on transfersPrinting a banner Printing transparencies Printing multiple pages on one sheetPrinting color images in black and white Printing multiple copies of a stored documentManaging print jobs Pausing print jobsCanceling a print job Printing the last page first reverse page orderResuming print jobs To cancel a print job using the computerLearning about the All-In-One software print options Choosing a paper sizeCollating copies using the computer Choosing a print qualitySharpening an image Resetting All-In-One software settings to defaultsEnlarging or reducing an image Cop ying Loading original documents on the scanner glass Copying photos Performing copying and related tasksMaking a copy Collating copies using the control panel CollatedRepeating an image on one Canceling a copy job Managing copy jobsScan ning Scanning images for editing Performing scanning and related tasksScanning a document Scanning a text-only document Scanning a text and graphics documentScanning an item for Web page viewing Scanning a portion of an imageScanning multiple pages using the scanner glass Scanning clear images from magazines or newspapersScanning text for editing Scanning documents or images for e-mailingSaving a scanned image Setting a network printer to scanScanning over a network Assigning a name to your computerScanning to a computer over a network Setting a scan to network PINSelecting printers that can scan to your computer Managing scan jobs Canceling a scan jobAdjusting the brightness of an image Learning about the All-In-One Center scan optionsAdjusting color settings when scanning Choosing where to send scanned imagesCropping photos using the software Customizing scan settings from the Scan dialogFrom here Go toEditing the Customize list ClickTo modify an application in the list To add an application to the listTo remove an application from the list Resetting All-In-One software settings to defaults Equipment Getting the printer ready to faxChoosing a fax connection BenefitsUsing an RJ11 adapter Norway France Denmark PortugalCountry/region Saudi Arabia Israel United Arab Emirates Country/region Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Getting the printer ready to fax on Faxing Understanding the parts of the printer on Faxing Entering a fax number Performing faxing and related tasksSending a fax Sending a fax using the control panel Sending a broadcast fax at a scheduled timeReceiving a fax automatically Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax with an answering machineUsing Caller ID Receiving a fax manuallyForwarding faxes Printing fax activity reportsUse this Setting up Speed Dial using the computerUsing the Phone Book Managing fax jobs Customizing dial settingsSetting up a dialing prefix Setting the distinctive ring Setting up a fax header Customizing fax settingsSetting up to fax while behind a PBX Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Customizing settings using the Fax Setup Utility You can Fax/Report Printing Speed Dials Slot Memory card Connecting photo storage devicesInserting a memory card Inserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayWorking with photos using the control panel Printing all photosAction Understanding the PictBridge menuMenu Item Quality1 Paper Type1 Printing photos by date range Printing photos by numberPrinting photos using color effects Printing photos from a digital camera using Dpof Working with photos using the computer Choose an orientation Click OK Printing borderless photos Scanning images for editing Scanning multiple pages using the scanner glass Saving a scanned image Using the All-In-One Center on Working with photos Enhancing photo print quality using the software Related topics Checking the box contents Understanding the printer partsUnderstanding the parts of the printer UseMachine to the printer Press Using the control panel buttons and menusUsing the control panel Press To Related topics Understanding the Scan menu Understanding the Fax menu Understanding the Photo Card menu Menu item Action Saving settings Temporary settingsInstalling another language control panel Removing the printer software Installing the printer softwareUnderstanding the software Using the Page Setup dialog From here Choose Settings AttributesUsing the Print dialog From here Choose Scale100 101 From here Choose Using Printer Services102 Using the All-In-One Center 103104 105 Using the Fax Setup UtilityUsing the Utility 106 Click AdvancedSelecting the All-In-One Center Preferences setting 107If you select Using the Printer Selection dialog108 Do thisUsing the Printer Setup Complete dialog 109Assigning an IP address If you are usingNetworking overview Selecting a network printerSharing the printer on a network Installing the printer on a networkInstalling the printer on additional network computers 111112 Tips for using network adaptersFinding your MAC address 113 Installing print cartridgesPrint cartridges Removing a used print cartridge 114115 Cleaning the print cartridge nozzlesAligning print cartridges Wiping the print cartridge nozzles and contacts 116Preserving the print cartridges 117Check Paper Improving print quality118 Check Print CartridgesRefilling a print cartridge Cleaning the scanner glassUsing genuine Lexmark print cartridges Ordering suppliesPaper Paper size Ordering paper and other supplies120 121 Where to findFinding information about the printer 122 Where to find North AmericaWhere to find rest of world 123 Where to find USContacting Customer Support 124 Incorrect language appears on the display Setup troubleshootingPower button is not lit 125Software does not install 126Does not print 127128 Remove Tape on Cartridges129 Cannot print from digital camera using PictBridgeTest page does not print 130 Make Sure the Printer is Receiving PowerMake Sure the Cartridges are Properly Installed Printer is not able to communicate with the computer Print troubleshootingCable is not connected, is loose, or is damaged 131132 Poor text and graphic quality Prints with different fontsPartial document or photo prints 133Poor quality at the edges 134Print speed is slow 135136 Clean the Print CartridgesPhoto smudges Align the Print Cartridges137 Blank or incorrect page printsGlossy photo paper or transparencies stick together 138 Transparencies or photos contain white linesPrint is too dark or smudged 139 White lines appear in graphics or solid black areasVertical straight lines are not smooth Printer is plugged in but does not print 140Scanner unit does not close Copy troubleshootingCopier does not respond 141Poor copy quality 142Scanner does not respond Scan troubleshootingPartial document or photo copies 143Poor scanned image quality Scan was not successfulScanning takes too long or freezes the computer 144145 Partial document or photo scansCannot scan to an application Cannot send or receive a fax Fax troubleshootingCannot scan to a computer over a network 146147 Can send but not receive faxes 148Can receive but not send faxes Check Mode SelectionCheck the Dial Prefix Setting 149Be Sure That Printer is Detecting a Dial Tone Printer receives a blank fax150 Check Original DocumentRemote Fax Error Fax ErrorFax Mode Unsupported Received fax has poor print quality152 Change Redial SettingsPhone Line Busy Lower the Transmission SpeedSchedule to Resend FAX AT a Later Time Phone Line Error153 Paper jam in the printer Jams and misfeeds troubleshootingHow to clear and avoid paper jams Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media 155156 Banner paper jamsPaper continues to jam Memory card cannot be inserted Memory card reader and PictBridge troubleshootingNothing happens when memory card is inserted 157Cartridge Error 1102, 1203, 1204, or 120F Error messages on the printer displayAlignment Error 158159 Black Ink Low / Color Ink Low / Photo Ink LowClear Carrier Jam Remove ANY ObstructionsLeft Cartridge Incorrect / Right Cartridge Incorrect ErrorLeft Cartridge Error / Right Cartridge Error 160161 Left Cartridge Missing / Right Cartridge MissingMemory Full Could not detect a proof sheet No images have been selectedNo photo/paper size selection has been made No proof sheet informationSettings are not saved 164 Resetting the printer to factory default settingsRemoving and reinstalling the software Recycling Lexmark products 165Trademarks 166Industry Canada compliance statement 167168 Meter average sound pressure, dBAProduct disposal 169170 171 South Africa telecommunications notice 172173 ModePower Saver 174175 176 Statement of Limited Warranty 177Limited warranty service 178179 Limitation of liability