Received fax has poor print quality

These are possible causes and solutions. Try one or more of the following:

REVIEW CHECKLIST FOR SENDER

Check that the quality of the original document is satisfactory.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Increase the fax scan resolution.

CHECK INK

Check the ink levels, and install a new print cartridge if necessary.

Caller ID information is not displayed

CALLER ID PATTERN MAY NOT BE SET CORRECTLY

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information. For more information, see “Using Caller ID” on page 55.

Fax Error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

Your scan resolution—lower the scan resolution. 1 From the control panel, press Fax Mode.

2 Press .

3 Press or repeatedly until Quality appears.

4 Press .

5 Press or repeatedly until a lower quality appears.

6 Press .

Legal-size paper—reformat the document on letter-size paper.

Remote Fax Error

These are possible causes and solutions. Try one or more of the following:

CHECK PHONE LINE

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Troubleshooting

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Lexmark 5300 Received fax has poor print quality, Caller ID information is not displayed, Fax Error, Fax Mode Unsupported