Printer is plugged in but does not print, 140 | Lexmark 5300

Printer is plugged in but does not print

These are possible solutions. Try one or more of the following:

MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER

Try printing a test page.

MAKE SURE THE PRINT QUEUE IS READY TO PRINT

Make sure the printer is set as the default printer and is not being held or paused.

Printer cannot communicate with computers over peer-to-peer network

These are possible solutions. Try one or more of the following:

CHECK THE STATUS OF THE HOST COMPUTER AND PRINTER

Make sure:

•The host computer is on and is directly connected to the printer.

•The host computer can print to the printer.

•The printer is shown as Shared in the Printer Browser list.

CHECK THE PRINTER STATUS

To check whether the printer is Shared and is added to your list of printers:

1Double-click the System Preferences icon.

2Double-click Print & Fax.

3From the Printing tab, click the + sign to launch the Printer Browser.

4From the Default Browser tab, check under Connections whether the printer you like to be connected to is shared. If so, click the printer name.

5Click Add.

RESTART THE HOST COMPUTER AND THE REMOTE COMPUTER

Try printing again.

Cannot print from digital camera using PictBridge

These are possible solutions. Try one or more of the following:

ENABLE PICTBRIDGE PRINTING FROM CAMERA

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

Troubleshooting

140

Image 140

Lexmark 5300 manual Printer is plugged in but does not print, 140

Contents

Lexmark 5300 Series All-In-One MayPage Contents 165 113125 Safety info rm ation Loading paper Using the automatic paper type sensorGetting started Loading banner paper Loading custom-size paper Loading envelopes Loading transparencies Loading iron-on transfersLoading labels Printing photos using the computer Performing printing and related tasksChoosing compatible specialty paper types Printing a document Printing borderless photos Printing cards Printing envelopes Printing iron-on transfers Load iron-on transfers Printing a banner Printing transparencies Printing multiple pages on one sheet Printing color images in black and white Printing multiple copies of a stored document Pausing print jobs Canceling a print jobManaging print jobs Printing the last page first reverse page order To cancel a print job using the computer Learning about the All-In-One software print optionsResuming print jobs Choosing a paper size Collating copies using the computer Choosing a print quality Sharpening an image Resetting All-In-One software settings to defaultsEnlarging or reducing an image Cop ying Loading original documents on the scanner glass Copying photos Performing copying and related tasksMaking a copy Collating copies using the control panel Collated Repeating an image on one Canceling a copy job Managing copy jobs Scan ning Scanning images for editing Performing scanning and related tasksScanning a document Scanning a text-only document Scanning a text and graphics document Scanning an item for Web page viewing Scanning a portion of an image Scanning multiple pages using the scanner glass Scanning clear images from magazines or newspapers Scanning text for editing Scanning documents or images for e-mailing Setting a network printer to scan Scanning over a networkSaving a scanned image Assigning a name to your computer Scanning to a computer over a network Setting a scan to network PINSelecting printers that can scan to your computer Canceling a scan job Adjusting the brightness of an imageManaging scan jobs Learning about the All-In-One Center scan options Adjusting color settings when scanning Choosing where to send scanned images Cropping photos using the software Customizing scan settings from the Scan dialog From here Go to Editing the Customize list Click To modify an application in the list To add an application to the listTo remove an application from the list Resetting All-In-One software settings to defaults Getting the printer ready to fax Choosing a fax connectionEquipment Benefits Using an RJ11 adapter Norway France Denmark Portugal Country/region Saudi Arabia Israel United Arab Emirates Country/region Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Getting the printer ready to fax on Faxing Understanding the parts of the printer on Faxing Entering a fax number Performing faxing and related tasksSending a fax Sending a fax using the control panel Sending a broadcast fax at a scheduled time Receiving a fax Sending a fax while listening to a call On Hook DialReceiving a fax automatically Receiving a fax with an answering machine Using Caller ID Receiving a fax manually Forwarding faxes Printing fax activity reports Use this Setting up Speed Dial using the computerUsing the Phone Book Managing fax jobs Customizing dial settingsSetting up a dialing prefix Setting the distinctive ring Setting up a fax header Customizing fax settingsSetting up to fax while behind a PBX Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Customizing settings using the Fax Setup Utility You can Fax/Report Printing Speed Dials Slot Memory card Connecting photo storage devicesInserting a memory card Inserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the display Working with photos using the control panel Printing all photos Action Understanding the PictBridge menuMenu Item Quality1 Paper Type1 Printing photos by date range Printing photos by number Printing photos using color effects Printing photos from a digital camera using Dpof Working with photos using the computer Choose an orientation Click OK Printing borderless photos Scanning images for editing Scanning multiple pages using the scanner glass Saving a scanned image Using the All-In-One Center on Working with photos Enhancing photo print quality using the software Related topics Checking the box contents Understanding the printer parts Understanding the parts of the printer Use Machine to the printer Press Using the control panel buttons and menusUsing the control panel Press To Related topics Understanding the Scan menu Understanding the Fax menu Understanding the Photo Card menu Menu item Action Saving settings Temporary settings Installing another language control panel Removing the printer software Installing the printer softwareUnderstanding the software Using the Page Setup dialog From here Choose Settings Attributes Using the Print dialog From here Choose Scale 100 101 From here Choose Using Printer Services102 Using the All-In-One Center 103 104 105 Using the Fax Setup UtilityUsing the Utility 106 Click Advanced Selecting the All-In-One Center Preferences setting 107 Using the Printer Selection dialog 108If you select Do this Using the Printer Setup Complete dialog 109 If you are using Networking overviewAssigning an IP address Selecting a network printer Installing the printer on a network Installing the printer on additional network computersSharing the printer on a network 111 112 Tips for using network adaptersFinding your MAC address 113 Installing print cartridgesPrint cartridges Removing a used print cartridge 114 115 Cleaning the print cartridge nozzlesAligning print cartridges Wiping the print cartridge nozzles and contacts 116 Preserving the print cartridges 117 Improving print quality 118Check Paper Check Print Cartridges Cleaning the scanner glass Using genuine Lexmark print cartridgesRefilling a print cartridge Ordering supplies Paper Paper size Ordering paper and other supplies120 121 Where to findFinding information about the printer 122 Where to find North AmericaWhere to find rest of world 123 Where to find USContacting Customer Support 124 Setup troubleshooting Power button is not litIncorrect language appears on the display 125 Software does not install 126 Does not print 127 128 Remove Tape on Cartridges 129 Cannot print from digital camera using PictBridgeTest page does not print 130 Make Sure the Printer is Receiving PowerMake Sure the Cartridges are Properly Installed Print troubleshooting Cable is not connected, is loose, or is damagedPrinter is not able to communicate with the computer 131 132 Prints with different fonts Partial document or photo printsPoor text and graphic quality 133 Poor quality at the edges 134 Print speed is slow 135 Clean the Print Cartridges Photo smudges136 Align the Print Cartridges 137 Blank or incorrect page printsGlossy photo paper or transparencies stick together 138 Transparencies or photos contain white linesPrint is too dark or smudged 139 White lines appear in graphics or solid black areasVertical straight lines are not smooth Printer is plugged in but does not print 140 Copy troubleshooting Copier does not respondScanner unit does not close 141 Poor copy quality 142 Scan troubleshooting Partial document or photo copiesScanner does not respond 143 Scan was not successful Scanning takes too long or freezes the computerPoor scanned image quality 144 145 Partial document or photo scansCannot scan to an application Fax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax 146 147 Can send but not receive faxes 148 Check Mode Selection Check the Dial Prefix SettingCan receive but not send faxes 149 Printer receives a blank fax 150Be Sure That Printer is Detecting a Dial Tone Check Original Document Fax Error Fax Mode UnsupportedRemote Fax Error Received fax has poor print quality Change Redial Settings Phone Line Busy152 Lower the Transmission Speed Schedule to Resend FAX AT a Later Time Phone Line Error153 Jams and misfeeds troubleshooting How to clear and avoid paper jamsPaper jam in the printer Paper jam in the paper support Printer does not feed paper, envelopes, or specialty media 155 156 Banner paper jamsPaper continues to jam Memory card reader and PictBridge troubleshooting Nothing happens when memory card is insertedMemory card cannot be inserted 157 Error messages on the printer display Alignment ErrorCartridge Error 1102, 1203, 1204, or 120F 158 Black Ink Low / Color Ink Low / Photo Ink Low Clear Carrier Jam159 Remove ANY Obstructions Error Left Cartridge Error / Right Cartridge ErrorLeft Cartridge Incorrect / Right Cartridge Incorrect 160 161 Left Cartridge Missing / Right Cartridge MissingMemory Full No images have been selected No photo/paper size selection has been madeCould not detect a proof sheet No proof sheet information Settings are not saved 164 Resetting the printer to factory default settingsRemoving and reinstalling the software Recycling Lexmark products 165 Trademarks 166 Industry Canada compliance statement 167 168 Meter average sound pressure, dBA Product disposal 169 170 171 South Africa telecommunications notice 172 173 Mode Power Saver 174 175 176 Statement of Limited Warranty 177 Limited warranty service 178 179 Limitation of liability