Manuals / Lexmark / Computer Equipment / Printer

Lexmark 5300 manual 147

Models: 5300

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VERIFY DIAL TONE

•Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

•If the telephone line is being used by another device, wait until the other device is finished before sending a fax.

•If you are using the On Hook Dial feature, turn up the volume to verify a dial tone.

DISCONNECT OTHER EQUIPMENT TEMPORARILY

To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters.

CHECK FOR PAPER JAMS

Check for and clear any paper jams.

DISABLE CALL WAITING TEMPORARILY

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.

DO YOU HAVE VOICE MAIL SERVICE?

Voice mail offered through your local telephone company may disrupt fax transmissions. To enable both voice mail and the printer to answer calls:

•See “Setting the distinctive ring” on page 59. Setting selections include single ring, double ring, triple ring, and any ring.

•Consider adding a second telephone line for the printer.

CHECK COUNTRY CODE

Make sure the country code has been set for the country or region where you are operating the printer:

1From the control panel, press Fax Mode.

2Press .

3Press or repeatedly until Tools appears.

4Press .

5Press or repeatedly until Device Setup appears.

6Press .

7Press or repeatedly until Country Code appears.

8Press .

9Press or repeatedly until the country or region where you are operating the printer appears.

10Press to save the setting.

Troubleshooting

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Lexmark 5300 manual 147

Contents

May Lexmark 5300 Series All-In-OnePage Contents 113 125165 Safety info rm ation Using the automatic paper type sensor Getting startedLoading paper Loading custom-size paper Loading banner paperLoading envelopes Loading iron-on transfers Loading labelsLoading transparencies Printing a document Printing photos using the computerPerforming printing and related tasks Choosing compatible specialty paper typesPrinting borderless photos Printing envelopes Printing cardsLoad iron-on transfers Printing iron-on transfersPrinting a banner Printing multiple pages on one sheet Printing transparenciesPrinting multiple copies of a stored document Printing color images in black and whitePrinting the last page first reverse page order Pausing print jobsCanceling a print job Managing print jobsChoosing a paper size To cancel a print job using the computerLearning about the All-In-One software print options Resuming print jobsChoosing a print quality Collating copies using the computerResetting All-In-One software settings to defaults Enlarging or reducing an imageSharpening an image Cop ying Loading original documents on the scanner glass Performing copying and related tasks Making a copyCopying photos Collated Collating copies using the control panelRepeating an image on one Managing copy jobs Canceling a copy jobScan ning Performing scanning and related tasks Scanning a documentScanning images for editing Scanning a text and graphics document Scanning a text-only documentScanning a portion of an image Scanning an item for Web page viewingScanning clear images from magazines or newspapers Scanning multiple pages using the scanner glassScanning documents or images for e-mailing Scanning text for editingAssigning a name to your computer Setting a network printer to scanScanning over a network Saving a scanned imageSetting a scan to network PIN Selecting printers that can scan to your computerScanning to a computer over a network Learning about the All-In-One Center scan options Canceling a scan jobAdjusting the brightness of an image Managing scan jobsChoosing where to send scanned images Adjusting color settings when scanningCustomizing scan settings from the Scan dialog Cropping photos using the softwareGo to From hereClick Editing the Customize listTo add an application to the list To remove an application from the listTo modify an application in the list Resetting All-In-One software settings to defaults Benefits Getting the printer ready to faxChoosing a fax connection EquipmentNorway France Denmark Portugal Using an RJ11 adapterCountry/region Saudi Arabia Israel United Arab Emirates Country/region Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Getting the printer ready to fax on Faxing Understanding the parts of the printer on Faxing Performing faxing and related tasks Sending a faxEntering a fax number Sending a broadcast fax at a scheduled time Sending a fax using the control panelReceiving a fax with an answering machine Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax automaticallyReceiving a fax manually Using Caller IDPrinting fax activity reports Forwarding faxesSetting up Speed Dial using the computer Using the Phone BookUse this Customizing dial settings Setting up a dialing prefixManaging fax jobs Setting the distinctive ring Customizing fax settings Setting up to fax while behind a PBXSetting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Customizing settings using the Fax Setup Utility You can Fax/Report Printing Speed Dials Connecting photo storage devices Inserting a memory cardSlot Memory card Inserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drivePrinting all photos Working with photos using the control panelUnderstanding the PictBridge menu Menu ItemAction Quality1 Paper Type1 Printing photos by number Printing photos by date rangePrinting photos using color effects Printing photos from a digital camera using Dpof Working with photos using the computer Choose an orientation Click OK Printing borderless photos Scanning images for editing Scanning multiple pages using the scanner glass Saving a scanned image Using the All-In-One Center on Working with photos Enhancing photo print quality using the software Related topics Understanding the printer parts Checking the box contentsUse Understanding the parts of the printerMachine to the printer Using the control panel buttons and menus Using the control panelPress Press To Related topics Understanding the Scan menu Understanding the Fax menu Understanding the Photo Card menu Menu item Action Temporary settings Saving settingsInstalling another language control panel Installing the printer software Understanding the softwareRemoving the printer software From here Choose Settings Attributes Using the Page Setup dialogFrom here Choose Scale Using the Print dialog100 101 Using Printer Services 102From here Choose 103 Using the All-In-One Center104 Using the Fax Setup Utility Using the Utility105 Click Advanced 106107 Selecting the All-In-One Center Preferences settingDo this Using the Printer Selection dialog108 If you select109 Using the Printer Setup Complete dialogSelecting a network printer If you are usingNetworking overview Assigning an IP address111 Installing the printer on a networkInstalling the printer on additional network computers Sharing the printer on a networkTips for using network adapters Finding your MAC address112 Installing print cartridges Print cartridges113 114 Removing a used print cartridgeCleaning the print cartridge nozzles Aligning print cartridges115 116 Wiping the print cartridge nozzles and contacts117 Preserving the print cartridgesCheck Print Cartridges Improving print quality118 Check PaperOrdering supplies Cleaning the scanner glassUsing genuine Lexmark print cartridges Refilling a print cartridgeOrdering paper and other supplies 120Paper Paper size Where to find Finding information about the printer121 Where to find North America Where to find rest of world122 Where to find US Contacting Customer Support123 124 125 Setup troubleshootingPower button is not lit Incorrect language appears on the display126 Software does not install127 Does not printRemove Tape on Cartridges 128Cannot print from digital camera using PictBridge Test page does not print129 Make Sure the Printer is Receiving Power Make Sure the Cartridges are Properly Installed130 131 Print troubleshootingCable is not connected, is loose, or is damaged Printer is not able to communicate with the computer132 133 Prints with different fontsPartial document or photo prints Poor text and graphic quality134 Poor quality at the edges135 Print speed is slowAlign the Print Cartridges Clean the Print CartridgesPhoto smudges 136Blank or incorrect page prints Glossy photo paper or transparencies stick together137 Transparencies or photos contain white lines Print is too dark or smudged138 White lines appear in graphics or solid black areas Vertical straight lines are not smooth139 140 Printer is plugged in but does not print141 Copy troubleshootingCopier does not respond Scanner unit does not close142 Poor copy quality143 Scan troubleshootingPartial document or photo copies Scanner does not respond144 Scan was not successfulScanning takes too long or freezes the computer Poor scanned image qualityPartial document or photo scans Cannot scan to an application145 146 Fax troubleshootingCannot scan to a computer over a network Cannot send or receive a fax147 148 Can send but not receive faxes149 Check Mode SelectionCheck the Dial Prefix Setting Can receive but not send faxesCheck Original Document Printer receives a blank fax150 Be Sure That Printer is Detecting a Dial ToneReceived fax has poor print quality Fax ErrorFax Mode Unsupported Remote Fax ErrorLower the Transmission Speed Change Redial SettingsPhone Line Busy 152Phone Line Error 153Schedule to Resend FAX AT a Later Time Paper jam in the paper support Jams and misfeeds troubleshootingHow to clear and avoid paper jams Paper jam in the printer155 Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Paper continues to jam156 157 Memory card reader and PictBridge troubleshootingNothing happens when memory card is inserted Memory card cannot be inserted158 Error messages on the printer displayAlignment Error Cartridge Error 1102, 1203, 1204, or 120FRemove ANY Obstructions Black Ink Low / Color Ink Low / Photo Ink LowClear Carrier Jam 159160 ErrorLeft Cartridge Error / Right Cartridge Error Left Cartridge Incorrect / Right Cartridge IncorrectLeft Cartridge Missing / Right Cartridge Missing Memory Full161 No proof sheet information No images have been selectedNo photo/paper size selection has been made Could not detect a proof sheetSettings are not saved Resetting the printer to factory default settings Removing and reinstalling the software164 165 Recycling Lexmark products166 Trademarks167 Industry Canada compliance statementMeter average sound pressure, dBA 168169 Product disposal170 171 172 South Africa telecommunications noticeMode 173174 Power Saver175 176 177 Statement of Limited Warranty178 Limited warranty serviceLimitation of liability 179