Manuals / Lexmark / Computer Equipment / Printer

Lexmark 5300 manual Banner paper jams, Paper continues to jam, 156

Models: 5300

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3Click the Make Default icon.

To resume print jobs:

1From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending on the operating system version you are using.

2From the list of printers, double-click your printer. The printer pop-up menu appears.

3If you want to resume all print jobs in the queue, click Start Jobs.

If you want to resume a particular print job, select the document name, and then click Resume.

Banner paper jams

These are possible causes and solutions. Try one or more of the following:

CLEAR BANNER PAPER JAMS

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

ADJUST THE PAPER TYPE SETTINGS

To keep a banner print job from jamming:

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming: 1 With your document open, choose File Page Setup.

2 From the Settings pop-up menu, choose Page Attributes.

3 From the “Format for” pop-up menu, choose the printer.

4 From the Paper Size pop-up menu, choose A4 Banner or US Letter Banner. 5 Select an orientation.

6 Click OK.

Paper continues to jam

ARE YOU USING PAPER DESIGNED FOR AN INKJET PRINTER?

Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 10.

ARE YOU LOADING THE PAPER CORRECTLY?

For more information, see “Loading paper” on page 6.

Note: Do not force paper into the printer.

Troubleshooting

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Lexmark 5300 manual Banner paper jams, Paper continues to jam, 156

Contents

Lexmark 5300 Series All-In-One MayPage Contents 113 125165 Safety info rm ation Using the automatic paper type sensor Getting startedLoading paper Loading banner paper Loading custom-size paperLoading envelopes Loading iron-on transfers Loading labelsLoading transparencies Printing photos using the computer Performing printing and related tasksChoosing compatible specialty paper types Printing a documentPrinting borderless photos Printing cards Printing envelopesPrinting iron-on transfers Load iron-on transfersPrinting a banner Printing transparencies Printing multiple pages on one sheetPrinting color images in black and white Printing multiple copies of a stored documentPausing print jobs Canceling a print jobManaging print jobs Printing the last page first reverse page orderTo cancel a print job using the computer Learning about the All-In-One software print optionsResuming print jobs Choosing a paper sizeCollating copies using the computer Choosing a print qualityResetting All-In-One software settings to defaults Enlarging or reducing an imageSharpening an image Cop ying Loading original documents on the scanner glass Performing copying and related tasks Making a copyCopying photos Collating copies using the control panel CollatedRepeating an image on one Canceling a copy job Managing copy jobsScan ning Performing scanning and related tasks Scanning a documentScanning images for editing Scanning a text-only document Scanning a text and graphics documentScanning an item for Web page viewing Scanning a portion of an imageScanning multiple pages using the scanner glass Scanning clear images from magazines or newspapersScanning text for editing Scanning documents or images for e-mailingSetting a network printer to scan Scanning over a networkSaving a scanned image Assigning a name to your computerSetting a scan to network PIN Selecting printers that can scan to your computerScanning to a computer over a network Canceling a scan job Adjusting the brightness of an imageManaging scan jobs Learning about the All-In-One Center scan optionsAdjusting color settings when scanning Choosing where to send scanned imagesCropping photos using the software Customizing scan settings from the Scan dialogFrom here Go toEditing the Customize list ClickTo add an application to the list To remove an application from the listTo modify an application in the list Resetting All-In-One software settings to defaults Getting the printer ready to fax Choosing a fax connectionEquipment BenefitsUsing an RJ11 adapter Norway France Denmark PortugalCountry/region Saudi Arabia Israel United Arab Emirates Country/region Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Getting the printer ready to fax on Faxing Understanding the parts of the printer on Faxing Performing faxing and related tasks Sending a faxEntering a fax number Sending a fax using the control panel Sending a broadcast fax at a scheduled timeReceiving a fax Sending a fax while listening to a call On Hook DialReceiving a fax automatically Receiving a fax with an answering machineUsing Caller ID Receiving a fax manuallyForwarding faxes Printing fax activity reportsSetting up Speed Dial using the computer Using the Phone BookUse this Customizing dial settings Setting up a dialing prefixManaging fax jobs Setting the distinctive ring Customizing fax settings Setting up to fax while behind a PBXSetting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Customizing settings using the Fax Setup Utility You can Fax/Report Printing Speed Dials Connecting photo storage devices Inserting a memory cardSlot Memory card Inserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayWorking with photos using the control panel Printing all photosUnderstanding the PictBridge menu Menu ItemAction Quality1 Paper Type1 Printing photos by date range Printing photos by numberPrinting photos using color effects Printing photos from a digital camera using Dpof Working with photos using the computer Choose an orientation Click OK Printing borderless photos Scanning images for editing Scanning multiple pages using the scanner glass Saving a scanned image Using the All-In-One Center on Working with photos Enhancing photo print quality using the software Related topics Checking the box contents Understanding the printer partsUnderstanding the parts of the printer UseMachine to the printer Using the control panel buttons and menus Using the control panelPress Press To Related topics Understanding the Scan menu Understanding the Fax menu Understanding the Photo Card menu Menu item Action Saving settings Temporary settingsInstalling another language control panel Installing the printer software Understanding the softwareRemoving the printer software Using the Page Setup dialog From here Choose Settings AttributesUsing the Print dialog From here Choose Scale100 101 Using Printer Services 102From here Choose Using the All-In-One Center 103104 Using the Fax Setup Utility Using the Utility105 106 Click AdvancedSelecting the All-In-One Center Preferences setting 107Using the Printer Selection dialog 108If you select Do thisUsing the Printer Setup Complete dialog 109If you are using Networking overviewAssigning an IP address Selecting a network printerInstalling the printer on a network Installing the printer on additional network computersSharing the printer on a network 111Tips for using network adapters Finding your MAC address112 Installing print cartridges Print cartridges113 Removing a used print cartridge 114Cleaning the print cartridge nozzles Aligning print cartridges115 Wiping the print cartridge nozzles and contacts 116Preserving the print cartridges 117Improving print quality 118Check Paper Check Print CartridgesCleaning the scanner glass Using genuine Lexmark print cartridgesRefilling a print cartridge Ordering suppliesOrdering paper and other supplies 120Paper Paper size Where to find Finding information about the printer121 Where to find North America Where to find rest of world122 Where to find US Contacting Customer Support123 124 Setup troubleshooting Power button is not litIncorrect language appears on the display 125Software does not install 126Does not print 127128 Remove Tape on CartridgesCannot print from digital camera using PictBridge Test page does not print129 Make Sure the Printer is Receiving Power Make Sure the Cartridges are Properly Installed130 Print troubleshooting Cable is not connected, is loose, or is damagedPrinter is not able to communicate with the computer 131132 Prints with different fonts Partial document or photo printsPoor text and graphic quality 133Poor quality at the edges 134Print speed is slow 135Clean the Print Cartridges Photo smudges136 Align the Print CartridgesBlank or incorrect page prints Glossy photo paper or transparencies stick together137 Transparencies or photos contain white lines Print is too dark or smudged138 White lines appear in graphics or solid black areas Vertical straight lines are not smooth139 Printer is plugged in but does not print 140Copy troubleshooting Copier does not respondScanner unit does not close 141Poor copy quality 142Scan troubleshooting Partial document or photo copiesScanner does not respond 143Scan was not successful Scanning takes too long or freezes the computerPoor scanned image quality 144Partial document or photo scans Cannot scan to an application145 Fax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax 146147 Can send but not receive faxes 148Check Mode Selection Check the Dial Prefix SettingCan receive but not send faxes 149Printer receives a blank fax 150Be Sure That Printer is Detecting a Dial Tone Check Original DocumentFax Error Fax Mode UnsupportedRemote Fax Error Received fax has poor print qualityChange Redial Settings Phone Line Busy152 Lower the Transmission SpeedPhone Line Error 153Schedule to Resend FAX AT a Later Time Jams and misfeeds troubleshooting How to clear and avoid paper jamsPaper jam in the printer Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media 155Banner paper jams Paper continues to jam156 Memory card reader and PictBridge troubleshooting Nothing happens when memory card is insertedMemory card cannot be inserted 157Error messages on the printer display Alignment ErrorCartridge Error 1102, 1203, 1204, or 120F 158Black Ink Low / Color Ink Low / Photo Ink Low Clear Carrier Jam159 Remove ANY ObstructionsError Left Cartridge Error / Right Cartridge ErrorLeft Cartridge Incorrect / Right Cartridge Incorrect 160Left Cartridge Missing / Right Cartridge Missing Memory Full161 No images have been selected No photo/paper size selection has been madeCould not detect a proof sheet No proof sheet informationSettings are not saved Resetting the printer to factory default settings Removing and reinstalling the software164 Recycling Lexmark products 165Trademarks 166Industry Canada compliance statement 167168 Meter average sound pressure, dBAProduct disposal 169170 171 South Africa telecommunications notice 172173 ModePower Saver 174175 176 Statement of Limited Warranty 177Limited warranty service 178179 Limitation of liability