155 | Lexmark 5300 manual

CHECK PAPER LOADING

•Load a smaller amount of paper into the printer.

•Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

See “Loading paper” on page 6 and its related topics for information about:

•Maximum loading amounts per paper type

•Specific loading instructions for supported paper and specialty media

REMOVE EACH PAGE AS IT IS PRINTED

Remove each page as it exits, and let it dry completely before stacking.

ADJUST THE PAPER GUIDES

Adjust the paper guides:

•When using media less than 8.5 inches wide

•To rest against the edges of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

These are possible solutions. Try one or more of the following:

CHECK FOR PAPER JAMS

Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on page 154.

CHECK MEDIA LOADING

•Verify that the specialty media is loaded correctly.

•Try loading one page, envelope, or sheet of specialty media at a time.

For more information, see the “Getting Started” section in the “Printing” chapter.

MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED

To set printer as default:

1From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending on the operating system version you are using.

2From the Printer List dialog, select your printer.

Troubleshooting

155

Image 155

Lexmark 5300 manual Printer does not feed paper, envelopes, or specialty media, 155

Contents

May Lexmark 5300 Series All-In-OnePage Contents 165 113125 Safety info rm ation Loading paper Using the automatic paper type sensorGetting started Loading custom-size paper Loading banner paper Loading envelopes Loading transparencies Loading iron-on transfersLoading labels Printing a document Printing photos using the computerPerforming printing and related tasks Choosing compatible specialty paper types Printing borderless photos Printing envelopes Printing cards Load iron-on transfers Printing iron-on transfers Printing a banner Printing multiple pages on one sheet Printing transparencies Printing multiple copies of a stored document Printing color images in black and white Printing the last page first reverse page order Pausing print jobsCanceling a print job Managing print jobs Choosing a paper size To cancel a print job using the computerLearning about the All-In-One software print options Resuming print jobs Choosing a print quality Collating copies using the computer Sharpening an image Resetting All-In-One software settings to defaultsEnlarging or reducing an image Cop ying Loading original documents on the scanner glass Copying photos Performing copying and related tasksMaking a copy Collated Collating copies using the control panel Repeating an image on one Managing copy jobs Canceling a copy job Scan ning Scanning images for editing Performing scanning and related tasksScanning a document Scanning a text and graphics document Scanning a text-only document Scanning a portion of an image Scanning an item for Web page viewing Scanning clear images from magazines or newspapers Scanning multiple pages using the scanner glass Scanning documents or images for e-mailing Scanning text for editing Assigning a name to your computer Setting a network printer to scanScanning over a network Saving a scanned image Scanning to a computer over a network Setting a scan to network PINSelecting printers that can scan to your computer Learning about the All-In-One Center scan options Canceling a scan jobAdjusting the brightness of an image Managing scan jobs Choosing where to send scanned images Adjusting color settings when scanning Customizing scan settings from the Scan dialog Cropping photos using the software Go to From here Click Editing the Customize list To modify an application in the list To add an application to the listTo remove an application from the list Resetting All-In-One software settings to defaults Benefits Getting the printer ready to faxChoosing a fax connection Equipment Norway France Denmark Portugal Using an RJ11 adapter Country/region Saudi Arabia Israel United Arab Emirates Country/region Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Getting the printer ready to fax on Faxing Understanding the parts of the printer on Faxing Entering a fax number Performing faxing and related tasksSending a fax Sending a broadcast fax at a scheduled time Sending a fax using the control panel Receiving a fax with an answering machine Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax automatically Receiving a fax manually Using Caller ID Printing fax activity reports Forwarding faxes Use this Setting up Speed Dial using the computerUsing the Phone Book Managing fax jobs Customizing dial settingsSetting up a dialing prefix Setting the distinctive ring Setting up a fax header Customizing fax settingsSetting up to fax while behind a PBX Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Customizing settings using the Fax Setup Utility You can Fax/Report Printing Speed Dials Slot Memory card Connecting photo storage devicesInserting a memory card Inserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drive Printing all photos Working with photos using the control panel Action Understanding the PictBridge menuMenu Item Quality1 Paper Type1 Printing photos by number Printing photos by date range Printing photos using color effects Printing photos from a digital camera using Dpof Working with photos using the computer Choose an orientation Click OK Printing borderless photos Scanning images for editing Scanning multiple pages using the scanner glass Saving a scanned image Using the All-In-One Center on Working with photos Enhancing photo print quality using the software Related topics Understanding the printer parts Checking the box contents Use Understanding the parts of the printer Machine to the printer Press Using the control panel buttons and menusUsing the control panel Press To Related topics Understanding the Scan menu Understanding the Fax menu Understanding the Photo Card menu Menu item Action Temporary settings Saving settings Installing another language control panel Removing the printer software Installing the printer softwareUnderstanding the software From here Choose Settings Attributes Using the Page Setup dialog From here Choose Scale Using the Print dialog 100 101 From here Choose Using Printer Services102 103 Using the All-In-One Center 104 105 Using the Fax Setup UtilityUsing the Utility Click Advanced 106 107 Selecting the All-In-One Center Preferences setting Do this Using the Printer Selection dialog108 If you select 109 Using the Printer Setup Complete dialog Selecting a network printer If you are usingNetworking overview Assigning an IP address 111 Installing the printer on a networkInstalling the printer on additional network computers Sharing the printer on a network 112 Tips for using network adaptersFinding your MAC address 113 Installing print cartridgesPrint cartridges 114 Removing a used print cartridge 115 Cleaning the print cartridge nozzlesAligning print cartridges 116 Wiping the print cartridge nozzles and contacts 117 Preserving the print cartridges Check Print Cartridges Improving print quality118 Check Paper Ordering supplies Cleaning the scanner glassUsing genuine Lexmark print cartridges Refilling a print cartridge Paper Paper size Ordering paper and other supplies120 121 Where to findFinding information about the printer 122 Where to find North AmericaWhere to find rest of world 123 Where to find USContacting Customer Support 124 125 Setup troubleshootingPower button is not lit Incorrect language appears on the display 126 Software does not install 127 Does not print Remove Tape on Cartridges 128 129 Cannot print from digital camera using PictBridgeTest page does not print 130 Make Sure the Printer is Receiving PowerMake Sure the Cartridges are Properly Installed 131 Print troubleshootingCable is not connected, is loose, or is damaged Printer is not able to communicate with the computer 132 133 Prints with different fontsPartial document or photo prints Poor text and graphic quality 134 Poor quality at the edges 135 Print speed is slow Align the Print Cartridges Clean the Print CartridgesPhoto smudges 136 137 Blank or incorrect page printsGlossy photo paper or transparencies stick together 138 Transparencies or photos contain white linesPrint is too dark or smudged 139 White lines appear in graphics or solid black areasVertical straight lines are not smooth 140 Printer is plugged in but does not print 141 Copy troubleshootingCopier does not respond Scanner unit does not close 142 Poor copy quality 143 Scan troubleshootingPartial document or photo copies Scanner does not respond 144 Scan was not successfulScanning takes too long or freezes the computer Poor scanned image quality 145 Partial document or photo scansCannot scan to an application 146 Fax troubleshootingCannot scan to a computer over a network Cannot send or receive a fax 147 148 Can send but not receive faxes 149 Check Mode SelectionCheck the Dial Prefix Setting Can receive but not send faxes Check Original Document Printer receives a blank fax150 Be Sure That Printer is Detecting a Dial Tone Received fax has poor print quality Fax ErrorFax Mode Unsupported Remote Fax Error Lower the Transmission Speed Change Redial SettingsPhone Line Busy 152 Schedule to Resend FAX AT a Later Time Phone Line Error153 Paper jam in the paper support Jams and misfeeds troubleshootingHow to clear and avoid paper jams Paper jam in the printer 155 Printer does not feed paper, envelopes, or specialty media 156 Banner paper jamsPaper continues to jam 157 Memory card reader and PictBridge troubleshootingNothing happens when memory card is inserted Memory card cannot be inserted 158 Error messages on the printer displayAlignment Error Cartridge Error 1102, 1203, 1204, or 120F Remove ANY Obstructions Black Ink Low / Color Ink Low / Photo Ink LowClear Carrier Jam 159 160 ErrorLeft Cartridge Error / Right Cartridge Error Left Cartridge Incorrect / Right Cartridge Incorrect 161 Left Cartridge Missing / Right Cartridge MissingMemory Full No proof sheet information No images have been selectedNo photo/paper size selection has been made Could not detect a proof sheet Settings are not saved 164 Resetting the printer to factory default settingsRemoving and reinstalling the software 165 Recycling Lexmark products 166 Trademarks 167 Industry Canada compliance statement Meter average sound pressure, dBA 168 169 Product disposal 170 171 172 South Africa telecommunications notice Mode 173 174 Power Saver 175 176 177 Statement of Limited Warranty 178 Limited warranty service Limitation of liability 179