12Disconnecting the disk drive connector | Spectra Logic RXT150

Chapter 3. Troubleshooting RXT Media

7.Disconnect the disk drive connector (Figure 3-12)from the loose drive, then remove the disk drive from the pack.

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Figure 3-12Disconnecting the disk drive connector.

Note: If the failed disk drive is still in the pack (underneath the drive you just removed), then repeat Step through Step 7 for the other disk drive. The only step you do not have to repeat is the removal of the resistor cable; that is only on the one drive.

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Spectra Logic RXT150 manual 12Disconnecting the disk drive connector

Contents

Spectra RXT Spectra RXT150 RXT Media License United States Office European Office Web Site AC Power High Voltage Contents Warranty and Repair Related Publications About This GuideIntended Audience Conventions Used In This Guide Troubleshooting the RXT150 Ejecting RXT Media Using the Force Eject Utility Holding the Load/Unload Button 2The Load/Unload button Using an Allen Wrench for Manual Eject 3The four screws on the bottom of the unit Back Checking Messages and Flash Codes Messages Flash Codes Capturing Debug Files Capturing Debug Files with the Web Interface 8The Get Debug Files Utility screen Viewing Debug Files on the Web Interface 9The System Trace screen Capturing Debug Files with the Serial Interface Before You BeginCapturing Debug Files 11The Diagnostics Tracing Menu Resetting the RXT150 Resetting the RXT150 with the Digital Display Resetting the RXT150 with the Serial Interface Resetting the RXT150 Specifications Media Pack Types 1System message indicating an RXT media disk drive problem Before Replacing Disk Drives Preparing to Replace a Failed Disk Drive 2The Get RXT Media Pack Drive Status Utility screen Replacing a Disk Drive Silver and Green RXT Media Opening the Media Pack Proceed to Disconnecting the Disk Drive on Disconnecting the Disk Drive 6The screws on one side of a Silver RXT media pack 8The ESD screw Silver media shown 10The bracket screw Silver media shown 12Disconnecting the disk drive connector Installing the New Disk Drive in Silver and Green RXT Media 13Replacing the bracket on the connector If the drive you replaced is the drive underneath 16The cut-outs. -17Replacing the ESD panel Replacing a Disk Drive in Gold RXT Media 19The two side panel screws 22The cover in place Finish Reformatting a Disk Pack RXT Media Recommendation Contacting SpectraGuard Support RMA Returns Shipping Information Limited Warranty RXT150 Repair Policy Warranty Provisions for Units Located in Europe Warranty ShippingWarranty Turnaround Time Out-of-Warranty Repairs Four-Hour Response On-Site Service Standard Repair Service for the RXT150Advanced Service Options for the RXT150 Same Business Day On-Site Service with Four-Hour Response Next Business Day Replacement Service Highlights Limited Warranty for RXT MediaNext Business Day Replacement Service for RXT Media RXT Media Repair Policy Express Repair Service Highlights Express Repair Service for RXT MediaAssisted Self-Maintenance for RXT Media Express Repair Service Instructions