Disconnecting the Disk Drive | Spectra Logic RXT150 specification

Chapter 3. Troubleshooting RXT Media

Disconnecting the Disk Drive

1.Use a #2 Phillips screwdriver to remove the two screws closest to the open side of the pack (Figure 3-6).

Figure 3-6The screws on one side of a Silver RXT media pack.

On Green RXT media, do this only for the drive—or the drive above the drive— that you are replacing (see Figure 3-7).

If you are removing this drive or the one beneath it, remove these two screws.

If you are removing this drive or the one beneath it, remove these two screws.

Figure 3-7The screws on one side of a Green RXT media pack.

2.Carefully turn the pack over to its other side and repeat Step 1.

Caution: The disk drive comes loose immediately when you loosen the last two screws; be sure to keep one hand on it so that it does not fall out of the pack.

3.Gently lay the RXT media pack down, with the open side facing up.

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Spectra Logic RXT150 manual Disconnecting the Disk Drive, 6The screws on one side of a Silver RXT media pack

Contents

Spectra RXT150 RXT Media Spectra RXT License Web Site United States Office European Office AC Power High Voltage Contents Warranty and Repair Conventions Used In This Guide About This GuideIntended Audience Related Publications Ejecting RXT Media Troubleshooting the RXT150 Using the Force Eject Utility 2The Load/Unload button Holding the Load/Unload Button 3The four screws on the bottom of the unit Using an Allen Wrench for Manual Eject Back Messages Checking Messages and Flash Codes Flash Codes Capturing Debug Files with the Web Interface Capturing Debug Files 8The Get Debug Files Utility screen 9The System Trace screen Viewing Debug Files on the Web Interface Capturing Debug Files with the Serial Interface Before You BeginCapturing Debug Files 11The Diagnostics Tracing Menu Resetting the RXT150 with the Digital Display Resetting the RXT150 Resetting the RXT150 Resetting the RXT150 with the Serial Interface Media Pack Types Specifications Before Replacing Disk Drives 1System message indicating an RXT media disk drive problem 2The Get RXT Media Pack Drive Status Utility screen Preparing to Replace a Failed Disk Drive Opening the Media Pack Replacing a Disk Drive Silver and Green RXT Media Proceed to Disconnecting the Disk Drive on 6The screws on one side of a Silver RXT media pack Disconnecting the Disk Drive 8The ESD screw Silver media shown 10The bracket screw Silver media shown 12Disconnecting the disk drive connector 13Replacing the bracket on the connector Installing the New Disk Drive in Silver and Green RXT Media If the drive you replaced is the drive underneath 16The cut-outs. -17Replacing the ESD panel 19The two side panel screws Replacing a Disk Drive in Gold RXT Media 22The cover in place Reformatting a Disk Pack Finish Contacting SpectraGuard Support RXT Media Recommendation Shipping Information RMA Returns RXT150 Repair Policy Limited Warranty Out-of-Warranty Repairs Warranty ShippingWarranty Turnaround Time Warranty Provisions for Units Located in Europe Same Business Day On-Site Service with Four-Hour Response Standard Repair Service for the RXT150Advanced Service Options for the RXT150 Four-Hour Response On-Site Service RXT Media Repair Policy Limited Warranty for RXT MediaNext Business Day Replacement Service for RXT Media Next Business Day Replacement Service Highlights Express Repair Service Instructions Express Repair Service for RXT MediaAssisted Self-Maintenance for RXT Media Express Repair Service Highlights