Spectra Logic RXT150 manual RXT Media Recommendation, Contacting SpectraGuard Support

4Warranty and Repair

This chapter reviews the RXT150 warranty and Spectra Logic’s repair policies and processes:

•Contacting SpectraGuard Support on page 37

•RMA Returns on page 38

•RXT150 Repair Policy on page 39

Note: This warranty applies only to the RXT150. It does not include RXT media.

RXT Media Recommendation

Spectra Logic recommends storing spare RXT media on site for facilities requiring immediate access to spare media to accommodate data growth or replace failed media. This practice is recommended for all media, including RXT media and tape cartridges.

Contacting SpectraGuard Support

United States and Canada	800.227.4637 or 303.449.0160
	support@spectralogic.com
Mexico, Central America, and South America	303.449.0160
Asia, Australia, and New Zealand	support@spectralogic.com
Europe, Africa, and the Middle East	+44 (0) 870 112 2185
	gb-spectralogicsupport@kodak.com

Note: Product documentation and knowledge base articles are available on Spectra Logic’s Web site at www.SpectraLogic.com/Support.

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