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ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

NEITHER TELEX NOR THE DEALER WHO SELLS MERLIN PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

CUSTOMER SUPPORT

Technical questions should be directed to:

Customer Service Department

Merlin/Telex

9600 Aldrich Avenue South

Minneapolis, MN 55420 U.S.A.

Telephone: (612) 884-4051

Fax: (612) 884-0043

RETURN SHIPPING INSTRUCTIONS

Procedure for Returns

If a repair is necessary, contact the dealer where this unit was purchased.

If repair through the dealer is not possible, obtain a RETURN AUTHORIZATION from:

Customer Service Department

Telex Communications, Inc.

Telephone: 1-800-828-6107 or (612) 884-4051 extension 425 or 420

Fax: 1-800-323-0498 or (612) 884-0043

DO NOT RETURN ANY EQUIPMENT DIRECTLY TO THE FACTORY WITHOUT FIRST OBTAINING A RETURN AUTHORIZATION.

Be prepared to provide the company name, address, phone number, a person to contact regarding the repair, the type and quantity of equipment, a description of the problem and the serial number(s).

Shipping to Manufacturer for Repair or Adjustment

All shipments of Merlin products should be made via United Parcel Service or the best available shipper prepaid. The equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size. If a substitute container is used, the equipment should be wrapped in paper and surrounded with at least four inches of excelsior or similar shock-absorbing material. All shipments must be sent to the following address and must include the Return Authorization.

Factory Service department

Telex Communications, Inc.

West 1st Street

Blue Earth, MN 56013 U.S.A.

Upon completion of any repair the equipment will be returned via United Parcel Service or specified shipper collect.

10 July 1998

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Telex ISP-100 manual Procedure for Returns, Shipping to Manufacturer for Repair or Adjustment