Problem
Printer case is hot.
Printer makes excessive noise.
Printer prints past the edge of the paper.
Possible Cause
The printer’s air vents are blocked or obstructed.
The printer cover is removed.
The printer is vibrating.
Incorrect margin settings are selected by your application program.
The paper edge is not positioned correctly.
The ribbon is jammed, causing the print head to jam.
Paper is jamming, causing the print head to jam.
Recommended Action
Switch off the printer and let it cool. Check the air vents on the bottom of the printer to see if they are blocked. Remove the obstruction if possible. If the problem persists, return the printer to your dealer for repair.
Replace the printer cover.
Move any objects that are touching the printer.
Make sure that the printer is on a level steady surface.
Choose different margin settings from your application program.
Remove the paper and adjust the position of the paper edge. Reload the paper and try printing again.
Make sure that the ribbon cassette is installed correctly. See "Installing the ribbon cassette" on page 7.
Remove all paper from the printer and reload it. Try printing again.
Set up the printer for the paper thickness you are using. See "Adjusting for paper thickness table" on page 15.
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