Problem

Possible Cause

Some characters are printed

Inappropriate settings are

incorrectly.

selected by your application

 

program.

 

Wires are missing from the

 

print head.

Printer behaves erratically.

The interface cable is

 

connected incorrectly or

Printing suddenly stops.

damaged.

 

Static electricity caused by

 

interference from nearby

 

electrical devices or by low-

 

level humidity is affecting

 

printer operation.

Recommended Action

Choose different settings in your application.

Return the printer to your dealer for repair.

Check to make sure that the printer interface cable is connected correctly. If it is, try a different cable.

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

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Star Micronics LC-500 user manual Program