Customer service information

If you experience anytechnicaldifficulties with your Star printer, please refer to Chapter 10 Troubleshooting and Maintenance. This chapter describes easy methods to diagnose and resolve some of the problems which you may encounter.

For further technical support, you should first contact your Authorized Star Dealer. If you require additional support, Star Micronics offers a wide variety of technical support services. Please use one of the telephone numbers listed below, depending on the country in which your Star printer was purchased.

Star MicronicsTechnicalHotline:

North America:

1-908-572-3300

Hong Kong:

852-795-2335

Australia:

61-2-748-4300

New Zealand:

64-9-570-1470

Star MicronicsFaxBack(DocumentRetrieval)System: Requiresaccesstoa facsimilemachineorboardwithreceivecapability

NorthAmerica:

1-908-572-4004

Star MicronicsBulletinBoardService:

 

Requiresa computer modem

1-908-572-5010

North America:

United Kingdom:

44-494-461395

France:

33-1-305807

Germany:

49-69-780929

Netherlands:

31-73-424485

Australia and New Zealand:

61-2-748-2960

Customer response

StarMicronics Co., Ltd. invites your suggestions and comments on your printer and this man- ual. Please address your correspondence to Attn: Product Manager

Worldwide Headquarters

STAR MICRONICS CO., LTD.

536 Nanatsushinya, Shimizu,

Shizuoka, 424, Japan

North and South America Markets

STAR MICRONICS AMERICA, INC.

70- D Ethel Road West

Piscataway, NJ 08854

European Market

STAR MICRONICS DEUTSCHLAND

GMBH

Westerbachstra13e59

D-60489 Frankfurt

F.R. of Germany

U.K. Market

STARMICRONICS U.K. LTD.

Star House

Peregrine Business Park

Gomm Road, High Wycombc

Bucks. HP137DL, U.K.

Australian Market

STAR MICRONICS PTY. LTD.

Unit A/107-l 15 Asquith Street,

Silverwater, NSW 2141

Australia

New Zealand Market

STAR MICRONICS (N.Z.) LTD.

64 Lunn Ave. Mount Wellington

P.O. Box 6255, Wellesley St.,

Auckland, New Zealand.

Asian Market

STAR MICRONICS ASIA LTD. 18/FTower 2, Enterprise Square

9 Sheung Yuet Road, Kowloon Bay, HONG KONG

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Star Micronics ZA-250, ZA-200 user manual Star MicronicsTechnicalHotline
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ZA-200, ZA-250 specifications

Star Micronics, a renowned leader in the design and manufacturing of innovative printing solutions, offers a diverse portfolio of high-quality printers. Among these, the Star Micronics ZA-250 and ZA-200 models stand out for their versatility and performance in various applications. These thermal printers are particularly popular in retail, hospitality, and various service industries.

The Star Micronics ZA-250 is engineered for high-volume printing needs, making it an ideal choice for busy environments. Its compact design belies its powerful capabilities, allowing for efficient use of counter space. The ZA-250 features a print speed of up to 250mm per second, enabling quick transaction processing and reducing customer wait times. It utilizes direct thermal printing technology, which eliminates the need for ink or toner, resulting in lower ongoing costs and minimal maintenance.

Key characteristics of the ZA-250 include its exceptional durability. Designed to withstand the rigors of daily use, this printer boasts an IP54 rating for water and dust resistance, making it suitable for both indoor and outdoor environments. Users will appreciate the robust construction, which reduces the likelihood of downtime due to equipment failure. Additionally, the ZA-250 facilitates easy paper loading and features an automatic cutter, ensuring smooth operation and enhanced efficiency.

The Star Micronics ZA-200, on the other hand, is designed with a focus on flexibility and ease of integration. This model provides a variety of connectivity options, including USB, Ethernet, and Bluetooth, ensuring compatibility with a wide range of devices and software applications. The ZA-200 also supports multiple operating systems, including Windows, iOS, and Android, which allows businesses to seamlessly incorporate the printer into their existing systems.

One of the standout features of the ZA-200 is its 203 DPI resolution, which produces clear and crisp text and graphics on receipts, enhancing the overall customer experience. Furthermore, the ZA-200 is efficient in managing various print media, accommodating a range of paper sizes and types. The energy-efficient design helps to minimize power consumption, making it an environmentally friendly choice for businesses looking to reduce their carbon footprint.

In conclusion, the Star Micronics ZA-250 and ZA-200 printers deliver outstanding performance, durability, and versatility ideal for dynamic business environments. Their advanced features, coupled with modern connectivity options, make them excellent choices for companies seeking to enhance efficiency and improve customer satisfaction. Whether for high-volume printing needs or seamless integration with existing systems, these models lead the way in thermal printing technology.
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