Parts Department, Contract Department | Sterling 882.00722.00

Technical Assistance

Parts Department

Call Spare Parts Express toll-free 8am-8pm EST (800) 423-3183 or Phone: (810) 720-7300;

Fax: (810) 720-2598.

OEM quality replacement and spare parts ensure operation at design specifications. Please have the model and serial number of your equipment when you call. Consult the Customer Parts List included in your information packet for replacement part numbers.

Service Department

Call toll free (800) 423-3183 8am-8pm EST – Emergency service available 24 hours a day. We have a qualified service department ready to help. Service contracts are available for most of our products. www.acscustomerservice.com

Sales Department

Call (810) 720-7300 Monday through Friday 8am-5pm CST. Our products are sold by a worldwide network of independent sales representatives. Contact our sales department for the name of the sales representative nearest you.

Contract Department

Call (810) 720-7300 Monday through Friday 8am-5pm CST. Let us install your system. The Contract Department offers any or all of these services: project planning; system packages including drawings; equipment; labor; construction materials; and union or non-union installations.

Chapter 7: Appendix

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Sterling 882.00722.00 manual Parts Department, Service Department Sales Department, Contract Department

Contents

GH-M Rate Monitor Allen-Bradley Controller Write Down Your Serial Numbers Here For Future Reference Shipping Info Unpacking and InspectionEvent of Shipping Damage If the Shipment is Not Complete Warranty Returns ReturnsCredit Returns Table of Contents Maintenance Safety How to Use This ManualSafety Symbols Used in this Manual Safety Tags and Warning Labels Description Follow all Safety Codes Wear Safety Glasses and Work Gloves Responsibility General ResponsibilityOperator Responsibility Remember Maintenance Responsibility Reporting a Safety Defect Accessories Functional DescriptionModels Covered in This Manual General Description Customer Service Typical Features and Components Mechanical FeaturesController Features Extruder Inductive Proximity Switch System Component DescriptionSurge Hopper Open Weigh Hopper Function Typical GH-M Operator Screen Operator Screens Common to all GH Systems Typical Setup Screens Optional Components Ethernet Module Safety Features Pneumatic Slide Gate below surge hopperLow Level Proximity Sensors Installation Mechanical InstallationMounting Configurations Uncrating the Equipment Electrical Connections Machine Mount Pneumatic Connections Weigh Hopper Installation Initial Set-upMechanical Set-up Extruder RPM connection Final Connections Display Startup Screen Controller Set-up GH Controller Menu Structure Recipe Page Start GH Calibration Weigh Hopper Load Cell Calibration Display Calibration Menu Screen Hopper Size Setup WTP/RPM Calibration Extruder Setup Hauloff Setup and Encoder Calibration Alarm Setup Network Setup Setting Date and Time PanelView Configuration Screen GH-M Operation Procedures OperationOperator Displays GH Full Control Operation Procedures Typical Operator Screen for GH Full Control system GH-F Gravimetric Feeder Operation Procedures Common Screens Typical Manual Control Operator Screen Alarm Flags Alarms with DescriptionsPrint Inventory Maintenance Preventative Maintenance Schedule Preventative Maintenance Corrective MaintenanceElectrical Internal Components of the Control Panel Input Signals to Programmable Controller Output Signals from Programmable Controller Troubleshooting Introduction Problem Corrective action Problem Warranty and Spare Parts Warranty SpecificationsWarranty Restrictions Warranty Liabilities Customer Responsibilities Annex B Information Typical Surge Hopper Assembly Parts List Addendum Service Supervisor Information PasswordsProgrammable Settings Typical Engineering Only Setup Screen Percent of hopper Method Default Extruder Pulse Count MethodFull Hopper Method WTP/RPM Filter Max Allowed WTP/RPM Mechanical Options Screen Diagnostics Screen Typical Analog Options Analog options screen Customer Setup Menu Password ProtectionAlarm Log Units Below are the items that can be accessed for the GH Hopper Allen-Bradley Communications Manual Appendix Reload TOO Long Fixed Decimal Explanation Service Department Sales Department Parts DepartmentContract Department