Manuals / Sterling / Kitchen Appliance / Food Processor

Sterling 0, 882, 238 Contact Information for Technical Assistance, Returned Material Policy

Models: 238 0 882

1 43

Download 43 pages 18.2 Kb

Page 40

10	Technical Assistance

10-1 Contact Information for Technical Assistance

Parts Department

Call toll-free 7am–5pm CST [800] 423-3183 or call [262] 641-8610, Fax [262] 641-8653

The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to engineering design specifications, which will maximize your equipment’s performance and efficiency. To assist in expediting your phone or fax order, please have the model and serial number of your unit when you contact us. A customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on all your parts needs and is dedicated to providing excellent customer service.

Service Department

Call toll-free 8am–5pm CST [800] 423-3183 or call [262] 641-8610 Emergencies after 5pm CST, call [847] 439-5655

We have a qualified service department ready to help. Service contracts are available for most of our products. www.acscustomerservice.com

Sales Department

Call [262] 641-8610 Monday–Friday, 8am–5pm CST

Our products are sold by a worldwide network of independent sales representatives. Contact our Sales Department for the name of the sales representative nearest you.

Contract Department

Call [262] 641-8610 Monday–Friday, 8am–5pm CST

Let us install your system. The Contract Department offers any or all of these services: project planning; system packages including drawings; equipment, labor, and construction materials; and union or non- union installations.

10-2 Returned Material Policy

10-2-1 Credit Returns

1.Prior to the return of any material authorization must be given by the manufacturer. A RMA number will be assigned for the equipment to be returned.

2.Reason for requesting the return must be given.

Page 40

Powder Hopper Loaders

Image 40

Sterling 0, 882, 238 manual Contact Information for Technical Assistance, Returned Material Policy, Credit Returns

Contents

Powder Hopper Loaders Part Number Bulletin Number CV1-605.2 Effective 4/15/08Write down your Powder Hopper Loaders serialnumbers here for future referenceSafety Considerations Wear SAFETY GLASSES and WORK GLOVESAnnex B Information Table of Contents Installation & SetupGeneral Information Shipping InformationMaintenance TroubleshootingSafety Tag Information Loader Options1-3 Accessories General Information1-1 Introduction 1-2 Equipment Function1-5 Necessary Documents 1-4 Customer Service1-6 System Capabilities 1-7 Models Covered in this Manual Note E Denotes “CE” models, including 220/1/50 operation and CE mark1-8 Standard Features Powder Hopper Loaders2-1 Work Rules Safety2-2 Tools and Equipment Needed 2-4 Safety Considerations 2-3 Mechanical InstallationRead manual thoroughly before installing loader REPORTING A SAFETY DEFECT 2-5 General ResponsibilityNO MATTER WHO YOU ARE… 2-6 Operator Responsibility REMEMBERBEFORE REMOVING, ADJUSTING, OR REPLACING 2-7 Maintenance ResponsibilityPARTS ON A MACHINE, REMEMBER TO DO THE FOLLOWING BLEED all air pressure from system components refer to the Maintenance Section of this manual 2-8 Safety 2-8-2 Safety Circuit StandardsIdentify and locate specific safety devices Understand the proper use of the safety devices provided2-8-4 Safety Device Lock-Outs 2-8-3 Fail Safe Operation2-8-5 Lock-Outs, Plugs, and Other Safety Devices The Line Cord PlugMaximum Machine-Side Throughput 3-1 Unpacking and Inspection Shipping Information3-2 In the Event of Shipping Damages United Parcel Service Shipment 3-3 If the Shipment is Not CompleteParcel Post Shipment 3-4 If the Shipment is Not Correct 3-5 ReturnsDo not return any damaged or incorrect items until you receive shipping instructions from the manufacturerInstallation & Setup 4-1 Safety Considerations4-2 Necessary Tools 4-3 Mounting Powder Hopper Loaders4-5 Mounting Tips 4-6 Attaching the Pickup Wand4-7 Making Compressed Air Connections The manufacturer is not responsible for equipment damage4-8 Making Electrical Connections tight5-1 Pre-Startup Checklist Operation5-2 Operating Sequence Can the material level switch activate without obstruction?AUTOLOADERT M SERIES ONE ON OFF5-3 Starting the Loader 5-4 Changing the Conveying Sequence5-5 Selecting the Most Efficient Loading Sequence Conveying Sequence DIP Switch Chart, Program A0536814 Page5-6 Shutting Down the Hopper Loader Using the Series One Controller 6Maintenance 6-1 Routine MaintenanceCleaning Filters These components are not designed to support the assembly6-2 Replacing Motor Brushes WEAR SAFETY GLASSES BEFORE performing this procedureReplacement and Reassembly Use a stable platform if working above floor levelSeating Motor Brushes Troubleshooting Powder Hopper Loadersnormal normalProblem SolutionPowder Hopper Loaders Cont’d Possible causeLoader Options Special Voltages9-1 Powder Hopper Loader System Component Description Spare Parts9-2-1 Overview Component Identification and Location Technical Assistance 10-1 Contact Information for Technical Assistance10-2 Returned Material Policy 10-2-1 Credit Returns10-2-2 Warranty Returns 11Safety Tag Information 11-1 Powder Hopper Loader Safety Tags11-2 Pushbutton and Keypad Tags Read Operation and Installation Manual Earth Ground11-3 Loader Identification Serial Number Tag Located on back of mixing chamberSeries Powder Hopper Loader Model Number 50E