A P P E N D I X B

Diagnostic Software and

Troubleshooting Issues

This appendix provides an overview of the SunVTS diagnostic application and instructions for testing the adapter using the onboard FCode self-test. There is also a section outlining some common troubleshooting issues. This appendix contains the following sections:

“SunVTS Diagnostic Software” on page 53

“Using the OpenBoot PROM FCode Self-Test” on page 54

“Troubleshooting Issues” on page 56

SunVTS Diagnostic Software

The SunVTS software executes multiple diagnostic hardware tests from a single user interface and is used to verify the configuration and functionality of most hardware controllers and devices. The SunVTS software operates primarily from a graphical user interface, enabling test parameters to be set quickly and easily while a diagnostic test operation is being performed.

The nettest diagnostic checks all the networking interfaces on a system, including the Sun GigaSwift Ethernet adapter. Refer to the SunVTS User’s Guide for more information on how to run the nettest diagnostic test.

Note To use the nettest diagnostic, you must have the SunVTS software installed on your system. Refer to the Solaris Sun Hardware Platform Guide, which was shipped with the Solaris Supplement CD, for instructions on how to install the SunVTS software.

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Sun Microsystems 806-2989-10 manual Diagnostic Software Troubleshooting Issues, SunVTS Diagnostic Software