Chapter 10. SQL Remote Administration
port Usually not required. This is the IP port number used for the Ftp
connection.
debug Thisis set to either YES or NO, with the default being NO.
Whenset to YES, debugging output is displayed.
active_mode Thisis set to either YES or NO, with the default being
NO(passive mode).
Troubleshootingftp problems
Mostproblems with the FTP message link are network setup issues. This
sectioncontains a list of tests you can try to troubleshoot problems.
Setthe DEBUG message control parameter Lookingover the debug
outputshould indicate whether you are connecting to the FTP server. If you
areconnecting, it will indicate which FTP commands are failing.
Pingthe ftp server If the FTP link is not able to connect to the FTP server,
trytesting your systems network configuration. Ifyour system has the ping
command,try typing the following command:
ping ftp-server-name
Youshould see output indicating the IP address of the server and the ping
(roundtrip) time to the server. If you can not ping the server than you have a
networkconfiguration problem, and you should contact you network
administrator.
Checkthat passive mode works Ifthe FTP link is connecting to the FTP
server,but is unable to open a data connection, make sure that an FTP client
canuse passive mode to transfer data with the server.
Passivemode is the preferred transfer mode and the default for the FTP
messagelink. Inpassive mode all data transfer connections are initiated by
theclient, in this case the message link. InActive mode the server initiates
alldata connections. Ifyour FTP server is sitting behind an incorrectly
configuredfirewall you may not be able to use the default passive transfer
mode. In this situation the firewall blocks socket connections to the FTP
serveron ports other than the FTP control port.
Usingan FTP user program that allows you to set the transfer mode between
activeand passive, set the transfer mode to passive and try to
upload/downloada file. Ifthe client you are using cannot transfer the file
withoutusing active mode than you should either reconfigure the firewall
andFTP server to allow passive mode transfers or set the active_mode
messagecontrol parameter to YES. Active mode transfers may not work in
allnetwork configurations. Forexample: if your client is sitting behind an IP
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