TroubleshootingGuide Model PH9073
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action Page
Ref.
23. Syrup toppings
are not hot.
a. No water is in
topping well.
a. Fill to indicating mark. 44
b. The water is not
hot enough.
b. Using a thermometer, check the
water temperature in the
topping well. It should be 140_F.
(60_C.). Open the side access
panel and turn the thermostat
screw CLOCKWISEin small
increments. Allow sufficient time
to recheck the water
temperature.
-- -- --
24. Product “popping”
when drawn.
a. Draw rate set too
fast.
a. The draw rate should be set at
5 to 7--1/2 oz. of product per 10
seconds.
15
b. Pump assembled
incorrectly.
b. Assemble and lubricate
according to instructions in this
manual.
31
25. Freezer shuts off,
but fault tone
continues.
a. Fault has
occurredinthe
freezer.
a. Verify condition in the
Operator’s Menu “fault” screen.
Clear fault accordingly.
20
b. Inadequate air
clearance around
the freezer.
b. Maintain 3” (76 mm) of space
around all sides of the unit.
2
26. Syrup flows
constantly, or not
at all. Difficult to
calibrate syrups.
a. Syrup lines are
clogged.
a. Flush syrup lines with warm
water and sanitize weekly.
60
b. Diaphragm is
faulty.
b. Clean or replace the diaphragm
syrup fitting.
48