Printer doesnt appear in the Chooser | Tektronix 220e, 220i specification

Troubleshooting 6

Printer doesn't appear in the Chooser

Make sure the printer is turned on and the cables are correctly attached. Check the termination (refer to the documentation for your Ethernet adapter or LocalTalk connector for information on termination).

Make sure you have the correct zone selected in the Chooser before looking for the printer's name in the list of printers. If you have changed the printer's name, make sure you have given it a unique name (not the same as any other printer in the zone).

READY light blinks, but the ﬁle does not print

This is probably the result of a PostScript error. Download the PostScript error handler ﬁle from the Phaser 220 utility diskettes. For more information on using the PostScript error handler, see the manual Phaser 220 Drivers and Utilities Printing Reference.

MEDIA light blinks, and no print is produced

You have the wrong size paper in the paper tray (non-perforated paper in a tray for perforated paper).

Print job does not ﬁnish (the printer times out)

If you are using the serial or parallel port from a PC, make sure that you used the MODE command to set the PC's communication parameters. For example:

MODE LPT1:,,P > NUL

MODE COM1:9600,N,8,1,P

The P parameter in these commands sets the port timeout to Inﬁnite Retry and must be part of the command.

If you are using Windows 3.1, make sure the Transmission Retry value for the printer's assigned port is set to 995. For more information, see “PC users” on page 2-23.

User Manual

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Tektronix 220e, 220i user manual Printer doesnt appear in the Chooser, Ready light blinks, but the ﬁle does not print

Contents

Phaser 220i and Phaser 220e Color Printers Page Users safety summary Terms in manual CautionTerms on product Caution Page Contents Printing Vii TroubleshootingCaring for Your Printer Supplies Front and Rear Panels Index Technical NotesExpanding Your Printing System Moving Your Printer Phaser 220i and Phaser 220e Color Printers Chapter Introduction Introduction Installing a driver on your computer Getting Set UpSetting up the printer Connecting the printer What you get with your printer Setting up the printer Transfer Installing the optional lower tray assembly 8869-18 Removing the packing material from inside the printer Install the transfer roll Adding paper or transparencies Fan the paper or transparencies 10Phaser 220i and Phaser 220e Color Printers 8869-4 8869-5 Printer ports Connecting the printer LocalTalk connection Connecting the printer to a single computer using LocalTalk Parallel connection Phaser Phaser 220e Serial connection Baud rate settings for Phaser 220i and Phaser 220ePhaser 220iPhaser 220e8869-13 Printer Baud rate Switch setting Getting Set Up Ethernet connection Phaser 220i only Connecting the power and turning on the printer Front panel at power-up Sample prints Rear panel at power-up Startup When the printer is ready for operation Microsoft Windows Installing a driver on your computerPhaser 220 drivers and utilities diskettes PC users Network button Interface SelectLPT1 or LPT2 COM1 or COM2 DOS Other software requirements Macintosh users Turning off the sample prints Turning off the startupWorkstation users Parallel port setup Setting up PC ports DOS Serial port setup Mode COM19600,N,8,1,PMode COM11200,N,8,1,P What next? Printing from a Macintosh Printing Printing Printing from a PC Windows Printing from a PC DOS Printing from a workstation 200 mm 287 mm Margins and print areaPerforated paper and transparencies 10.6 200 mm 271 mm Non-perforated plain paper Lower tray Using two paper traysRecommended paper tray selections Use Upper or Getting information on printing from speciﬁc applications Selecting driver features Print modes Color correction Using a printer driver or a utility ﬁle Resident typefaces PostScript Fonts Downloading fonts Font upgrade Phaser 220eInstalling Macintosh screen fonts Resident typefaces PCL5 Port Language Enabling and disabling automatic language switchingDefault printer port settings Printer languages PostScript, HP-GL, PCL5 Printing with HP-GL Changing the HP-GL default settingsHP-GL default settings Parameter Default setting How long does it take to make a print? Why should I use perforated paper?Printing hints Getting the largest printed picture Importance of cleaning Caring for Your PrinterOverview When to clean Cleaning kit Cleaning the thermal head and transfer roll guide Cleaning the printer with every transfer roll change Cleaning the paper-feed rollers Cleaning the paper-pick rollers 8869-15 8869-33 8869-43 Cleaning the transfer roll sensor pad Cleaning the printer every 5000 prints 8869-34 Cleaning the drum Cleaning the exit rollers Page Supplies kits SuppliesAlways use Tektronix supplies Ordering information ColorCoat transfer roll Using plain paper Tray Media Use the correct paper tray for plain-paper printingPlain-paper startup kit Paper trays and media types Recommended paper types Recommended paper types Paper Basis weight Handling supplies Removing a used transfer roll Supplies Clearing transfer roll jams Troubleshooting Clearing paper jams To remove paper from the drum 8869-38 Problems and solutions If you cant make a printPrinter not operating Echo %! LPT1 Echo %! port Echo SHOWPAGECTRL-D port Print job does not ﬁnish the printer times out Printer doesnt appear in the ChooserReady light blinks, but the ﬁle does not print Media light blinks, and no print is produced Frequent paper jams Media problemsFrequent paper-picking errors You feel resistance when installing the paper tray Problems with image size and position Streaks or spots Print quality problems Black-and-white instead of color Startup page prints even though it is disabled Error messages on the startupMessage Description Generating the conﬁguration Use the printer’s rear panel DIP switches HAL Highly Automated Library Whom to call for help Troubleshooting Troubleshooting 16Phaser 220i and Phaser 220e Color Printers Front and Rear Panels Rear panel Phaser 220e Switch Function Settings Rear panel DIP switches Phaser 220ePhaser 220e rear panel DIP switches Phaser 220e DIP Switches 2, 3, Phaser Rear panel Phaser Phaser 220i rear panel DIP switches Rear panel DIP switches Phaser Phaser 220i DIP Switches 8 Phaser 220i DIP Switches 2, 3, Indicator Blinking Off Front panel Phaser 220i and Phaser 220e Appendix Technical NotesPrinter ports Parallel port Signal name Pin # Return Description Source Parallel port signal descriptions Serial port Default serial port settings Serial port signals Serial port signal descriptionsSignal name Pin number Printer I/O Description Speciﬁcations Media type With Black With 3-Color Transfer roll ColorCoat Dimensions with lower tray assemblyPrinting Print speed paper-marking speed Standard transfer roll capacities Safety and emissions standards Technical Notes 8Phaser 220i and Phaser 220e Color Printers Expanding Your Printing System Upgrade kits Memory conﬁgurations for Phaser 220 printers Memory Phaser Phaser 220eAdvantages of adding memory Adding a hard disk for font storage Phaser 220i only Compatible hard disksRequirements for adding a hard disk 4Phaser 220i and Phaser 220e Color Printers Connecting one disk Connecting multiple disks Changing the line voltage Moving Your Printer Repacking your printer Moving Your Printer C Page Regulatory Information Declaration of conformity FCC Class B device for 115 VAC equipment Trade name and Tektronix part number Material Safety Data SheetSection I Product identiﬁcation Section II Information on ingredients Section VI Accidental release measures Section III Hazards identiﬁcationSection IV First aid measures Section V Fire ﬁghting measures Section XI Toxicological information Section Viii Exposure control personal protectionSection IX Physical and chemical properties Section X Stability and reactivity Section XV Regulatory information Section XVI Other informationOriginal preparation date 11/19/93 R.C Page Index-1 Index Index-2Phaser 220i and Phaser 220e Color Printers Index-3 Index-4Phaser 220i and Phaser 220e Color Printers