Troubleshooting, Clearing transfer roll jams | Tektronix 220e, 220i

Chapter

6 Troubleshooting

Clearing transfer roll jams

1.Push the button and open the printer's top cover.

2.Lift out the transfer roll. Check the roll for tears and wrinkles. (If the roll is damaged, replace it with a new one.) Straighten the roll and put it back in. Make sure the transfer roll is properly installed: the black band is on the left, with the unused end in the back of the printer.

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User Manual

6-1

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Tektronix 220e, 220i user manual Troubleshooting, Clearing transfer roll jams

Contents

Phaser 220i and Phaser 220e Color Printers Page Users safety summary Terms in manual CautionTerms on product Caution Page Contents Printing Caring for Your Printer TroubleshootingSupplies Vii Front and Rear Panels Expanding Your Printing System Technical NotesMoving Your Printer Index Phaser 220i and Phaser 220e Color Printers Chapter Introduction Introduction Setting up the printer Getting Set UpConnecting the printer Installing a driver on your computer What you get with your printer Setting up the printer Transfer Installing the optional lower tray assembly 8869-18 Removing the packing material from inside the printer Install the transfer roll Adding paper or transparencies Fan the paper or transparencies 10Phaser 220i and Phaser 220e Color Printers 8869-4 8869-5 Printer ports Connecting the printer LocalTalk connection Connecting the printer to a single computer using LocalTalk Parallel connection Phaser Phaser 220e Phaser 220iPhaser 220e8869-13 Baud rate settings for Phaser 220i and Phaser 220ePrinter Baud rate Switch setting Serial connection Getting Set Up Ethernet connection Phaser 220i only Connecting the power and turning on the printer Front panel at power-up Sample prints Rear panel at power-up Startup When the printer is ready for operation Phaser 220 drivers and utilities diskettes Installing a driver on your computerPC users Microsoft Windows LPT1 or LPT2 Interface SelectCOM1 or COM2 Network button DOS Other software requirements Macintosh users Turning off the sample prints Turning off the startupWorkstation users Parallel port setup Setting up PC ports DOS Serial port setup Mode COM19600,N,8,1,PMode COM11200,N,8,1,P What next? Printing from a Macintosh Printing Printing Printing from a PC Windows Printing from a PC DOS Printing from a workstation Perforated paper and transparencies Margins and print area10.6 200 mm 287 mm 200 mm 271 mm Non-perforated plain paper Recommended paper tray selections Using two paper traysUse Upper or Lower tray Getting information on printing from speciﬁc applications Selecting driver features Print modes Color correction Using a printer driver or a utility ﬁle Resident typefaces PostScript Fonts Installing Macintosh screen fonts Font upgrade Phaser 220eResident typefaces PCL5 Downloading fonts Default printer port settings Enabling and disabling automatic language switchingPrinter languages PostScript, HP-GL, PCL5 Port Language HP-GL default settings Changing the HP-GL default settingsParameter Default setting Printing with HP-GL Printing hints Why should I use perforated paper?Getting the largest printed picture How long does it take to make a print? Importance of cleaning Caring for Your PrinterOverview When to clean Cleaning kit Cleaning the thermal head and transfer roll guide Cleaning the printer with every transfer roll change Cleaning the paper-feed rollers Cleaning the paper-pick rollers 8869-15 8869-33 8869-43 Cleaning the transfer roll sensor pad Cleaning the printer every 5000 prints 8869-34 Cleaning the drum Cleaning the exit rollers Page Always use Tektronix supplies SuppliesOrdering information Supplies kits ColorCoat transfer roll Using plain paper Plain-paper startup kit Use the correct paper tray for plain-paper printingPaper trays and media types Tray Media Recommended paper types Recommended paper types Paper Basis weight Handling supplies Removing a used transfer roll Supplies Clearing transfer roll jams Troubleshooting Clearing paper jams To remove paper from the drum 8869-38 Problems and solutions If you cant make a printPrinter not operating Echo %! LPT1 Echo %! port Echo SHOWPAGECTRL-D port Ready light blinks, but the ﬁle does not print Printer doesnt appear in the ChooserMedia light blinks, and no print is produced Print job does not ﬁnish the printer times out Frequent paper-picking errors Media problemsYou feel resistance when installing the paper tray Frequent paper jams Problems with image size and position Streaks or spots Print quality problems Black-and-white instead of color Startup page prints even though it is disabled Error messages on the startupMessage Description Generating the conﬁguration Use the printer’s rear panel DIP switches HAL Highly Automated Library Whom to call for help Troubleshooting Troubleshooting 16Phaser 220i and Phaser 220e Color Printers Front and Rear Panels Rear panel Phaser 220e Phaser 220e rear panel DIP switches Rear panel DIP switches Phaser 220ePhaser 220e DIP Switches 2, 3, Switch Function Settings Phaser Rear panel Phaser Phaser 220i rear panel DIP switches Rear panel DIP switches Phaser Phaser 220i DIP Switches 8 Phaser 220i DIP Switches 2, 3, Indicator Blinking Off Front panel Phaser 220i and Phaser 220e Printer ports Technical NotesParallel port Appendix Signal name Pin # Return Description Source Parallel port signal descriptions Serial port Default serial port settings Serial port signals Serial port signal descriptionsSignal name Pin number Printer I/O Description Speciﬁcations Printing Dimensions with lower tray assemblyPrint speed paper-marking speed Media type With Black With 3-Color Transfer roll ColorCoat Standard transfer roll capacities Safety and emissions standards Technical Notes 8Phaser 220i and Phaser 220e Color Printers Expanding Your Printing System Upgrade kits Memory conﬁgurations for Phaser 220 printers Memory Phaser Phaser 220eAdvantages of adding memory Adding a hard disk for font storage Phaser 220i only Compatible hard disksRequirements for adding a hard disk 4Phaser 220i and Phaser 220e Color Printers Connecting one disk Connecting multiple disks Changing the line voltage Moving Your Printer Repacking your printer Moving Your Printer C Page Regulatory Information Declaration of conformity FCC Class B device for 115 VAC equipment Section I Product identiﬁcation Material Safety Data SheetSection II Information on ingredients Trade name and Tektronix part number Section IV First aid measures Section III Hazards identiﬁcationSection V Fire ﬁghting measures Section VI Accidental release measures Section IX Physical and chemical properties Section Viii Exposure control personal protectionSection X Stability and reactivity Section XI Toxicological information Section XV Regulatory information Section XVI Other informationOriginal preparation date 11/19/93 R.C Page Index-1 Index Index-2Phaser 220i and Phaser 220e Color Printers Index-3 Index-4Phaser 220i and Phaser 220e Color Printers