Appendix B
Warranty & Compliances
ground transportation. Any other freight arrangements will be at customer expense. Customers who receive this
c
c
Provide a credit card number or hard copy purchase order as collateral for the loaned product.
Sign an RMA agreement outlining the terms and conditions of the exchange.
cAgree to return the defective product to Telenetics within five (5) business days of receipt of the advance replacement unit.
If, upon inspection by Telenetics, a unit returned under warranty is found to be defect free, Telenetics reserves the right to charge the customer a $500 test fee.
TELENETICS' SOLE AND EXCLUSIVE OBLIGATION, AND YOUR SOLE AND EXCLUSIVE REMEDY, UNDER THIS LIMITED WARRANTY SHALL BE THE REPAIR OR REPLACEMENT OF THE APPLICABLE TELENETICS PRODUCT OR SOFTWARE IN ACCORDANCE WITH THE TERMS SET FORTH HEREIN.
LIMITATIONS
As the original purchaser, you receive these warranties from Telenetics Corporation, subject to the terms and limitations set forth below.
Telenetics warrants that your Telenetics products will be free from defects in material and workmanship and will perform in compliance with the operator’s guide(s) accompanying the products for a period of one year.
Telenetics does not cover or accept liability for any injury, damage or failure caused by misuse, misapplication, abuse, acts of nature, accidents (e.g., dropping the Telenetics products or software diskettes), electrical mishaps, causes beyond our control, or claims by other than the original purchaser.
Telenetics will not honor, and will consider this limited warranty voided, if, in Telenetics' reasonable judgment, there has been any (1) tampering with the Telenetics product's external label or serial number,
(2)attempt to open the Telenetics product's case, (3) attempted or actual repair by anyone other than an authorized Telenetics technician, or (4) installation or use with any power supply component(s) other than the original Telenetics power supply components provided in the product package, (5) installation or use with any cables or antenna(s) other than original Telenetics products, (6) Installation or use in environmental conditions that are outside Telenetics’ published environmental specifications (including but not limited to temperature range, humidity, cable lengths, proximity to other devices, etc.).
Warranty is given for twelve (12) months from the date of product shipment from Telenetics. Telenetics will honor warranty twelve months from the original end user’s shipment date, upon receiving proof of purchase. “Proof of purchase” is a copy of the original sales transaction, showing complete name and address of seller, complete name and address of purchaser, date of purchase, product model number and serial number(s).
DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY SET FORTH HEREIN, TELENETICS HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE.
WAIVER OF CONSEQUENTIAL DAMAGES
TELENETICS HEREBY DISCLAIMS ANY AND ALL SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOSS OF OR DAMAGE TO ANY OTHER COMPUTER EQUIPMENT OR RELATED DATA) WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR ARISING OUT OF THE USE OR INABILITY TO USE ANY TELENETICS PRODUCT OR SOFTWARE, EVEN IF TELENETICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
66 | OMEGA Installation, Operation, and Maintenance Manual |
