Sprint Operator Services | TOA Electronics SCP-2700, SCP2700KBL

FromYourSprint Phone

Explore any of these free options right from your phone:

⬤Press to check minute usage and account balance.

⬤Press to make a payment.

⬤Press to access a summary of your Sprint service plan or get answers to other questions.

From AnyOtherPhone

⬤Sprint Customer Service: 1-888-211-4727.

⬤Business Customer Service: 1-800-927-2199.

Sprint 411

Sprint 411 gives you access to a variety of services and information through your phone, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

To call Sprint 411:

▶Press .

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

Toaccess Sprint Operator Services:

▶Press .

For more information or to see the latest in products and services, visit us online at www.sprint.com.

6 1A. Setting Up Service

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TOA Electronics SCP-2700, SCP2700KBL manual Sprint Operator Services, FromYourSprint Phone, From AnyOtherPhone

Contents

User Guide Consejo Table of Contents 2D. Contacts 2E. CalendarandTools 117 3B. Web and Data Services113 118 Index Introduction Your Phone’s Menu Contacts Photos Press the right softkey forthe following options Update Firmware 9Voice Memo Iii # Settings Phone Info Auto Key Guard Wireless Backup Press Options right softkeyto display the following options Getting Started 1A. Setting Up Service 1A. Setting Up ServiceSetting UpYour Phone Press and hold to turn the phone on ActivatingYour Phone Setting UpYourVoicemail SprintAccount PasswordsAccount UserName and Password Voicemail Password Data Services Password Getting HelpManagingYourAccount FromYourSprint Phone Sprint Operator ServicesSprint From AnyOtherPhone Your Phone 2A. Phone Basics Forand download updates. Press Menu/OKDownload available updates Your Phone Key Functions Viewing the Display Screen 10 2A. Phone Basics Status Icons Messaging Icons Bluetooth Icons12 2A. Phone Basics Urgent Messages You have new urgent messages waiting Voice Call Icons Others TurningYourPhoneOn Batteryand ChargerTurningYour Phone On and Off TurningYourPhoneOff Removing the Battery BatteryCapacityInstallingthe Battery See Setting Up Your Phoneon Selecting Menu Items Chargingthe BatteryNavigatingThrough the Menus 16 2A. Phone Basics Setting the Key Guard DisplayingYour Phone NumberBacking UpWithin a Menu HoldingYour Phone To disable theAuto Key Guard featureMaking andAnswering Calls Auto KeyGuard Making Calls Dialing Options 20 2A. Phone Basics When your phone is off, all calls go directly toAnswering Calls Can also mute the ringerand vibration Calling Emergency Numbers AnsweringaRoamCallWithCallGuardEnabledMissed Call Notification EndingaCall Exiting EmergencyMode Enhanced 911 E911Information22 2A. Phone Basics End-of-Call Options Because of higher volume levels, do notIn-Call Options Place the phone nearyour ear during Dialing and Saving Phone NumbersWith Pauses Savinga Phone NumberFindinga Phone Number Press Done left softkey to save the entry To dial or save phone numbers with pauses Dialing From the ContactsListPlus +Code Dialing Enter all or part of a number Speed Dialing Abbreviated Dialing EnteringTextWith the QWERTYKeyboard To place a call usingAbbreviated DialingEnteringText Press to call the displayed number PredictiveTextMode SelectingaText Input ModeCapitalization Options OtherText Input Modes From standby mode, press Settings Text Entry AddWord Text Entry SettingsPress Options right softkey Text Mode Help to view the Predictive Text instructions To edit ordelete the words you have added Customizing PredictiveText Mode SettingsFrom standby mode, press Settings Highlight an option and press Street Address Options Simple Data ExchangeEmail Address Options Phone Number Options Web Address URLOptions Save to Contacts to save the phone number in Contacts32 2A. Phone Basics 2B. Settings 2B. SettingsSound Settings Ringer Types Selecting RingerTypes for Messages 34 2B. SettingsPress Settings Sounds Ringer Type Getting New Ringers Selecting a KeyTone Setting UpVoice GuideSelectingVibrateTypes Highlight a vibrate type and press 36 2B. Settings AdjustingVolumeSettingsSelect a volume level, and press Done left softkey Press Settings Sounds Volume SilenceAll Display SettingsSelectingAlert Options for Messages Changing the BacklightTime Length Changing the Contrast Changing the Screen SaverChanging the Display ScreenAnimation Changing the Phone’s Menu Style Changing the Standby Mode Display Setting Return to Idle ModeChanging theText Greeting Sleep Mode Messaging SettingsPower Save Mode SettingMessage Notification Managing Preset Messages Text Messaging SettingsSetting a CallbackNumber To edit or delete a preset message Setting the Sender’s Name SMSVoice Messaging SettingsSetting the Speakerphone Setting an Alert Notification Customer Service via the state Telecommunications Airplane ModeTTY UseWith Sprint Service Press Settings More... Airplane Mode To turnTTYMode on or off 44 2B. SettingsPress Settings More... Accessibility TTY Yourphone Press Settings More... Navigation Keys Phone Setup OptionsPress Settings More... Accessibility HearingAid Navigation Key Shortcuts CallAnswer Mode Auto-Answer ModeHeadset Options Accessing the Security Menu Security SettingsSetting Power On toAlert Accessing the Restrict and Lock Menu Your Phone’s Lock Feature Special Numbers Press Settings More... Security Special NumbersRestricting Calls To add or replace a special number 50 2B. Settings Deleting Phone ContentResettingYour Phone and Deleting Stored Data Press Settings More... Security Delete/Reset Locking Data Services Security Features for Data ServicesDisabling Data Services To disable data services To display History 2C. HistoryViewing History From standby mode, press HistoryThread History DetailsHistory Icons Saving a Phone Number From History History Menu OptionsMaking a Call FromHistory 54 2C. History Press Options right softkey New Group Making a New Group EntryFrom HistoryDeleting History Enter a group name and press Save left softkey About Contacts UsingContactsInformationinOtherApplications2D. Contacts Displaying the Contacts List From standby mode, press Contacts right Displaying Contacts DetailsAdding a New Contacts Entry Work, Pager, Fax, or Other and press 58 2D. Contacts Creating a Group Editing GroupsAdding Members to a Group Press Options right softkey Edit Group Add More Deleting a Contacts Entry or Group FindingContacts EntriesRemoving Members From a Group Repeat to remove additional members Press Save left softkey To copy information into a message Using Contacts Information in OtherApplicationsViewing History From Contacts Map to display the address on a map To assign a speed dial numberto an existing phone number Editing a Contacts EntryAssigningSpeed Dial Numbers Tocheck speed dial assignments 62 2D. Contacts Selecting a RingerType foran EntryPrinting a Contacts Entry Select Select Image To hide secret entries SecretContacts EntriesTo make an entry secret Enter the four-digit lock code Dialing Sprint Services Wireless BackupActivating and DeactivatingWireless Backup Service To deactivate the wireless backup service ViewingYour Wireless Backup StatusSetting theWireless Backup Alert Select Alert me or No alerts Adding an Event to the Calendar 2E. Calendar and ToolsCalendar 66 2E. CalendarandTools Press the navigation key right and select Add Call Alarm Adding a Call Reminderto the Calendar2E. CalendarandTools CalendarAlerts To respond to the alarmAdding aTo Do List Item to the Calendar Your phone can store and manage up to 40 To Do list items Deleting Events Viewing EventsPrinting Events Press YES left softkey To delete all events Alarm ClockTo delete old events 70 2E. CalendarandTools World Clock CountdownTimerCalculator To view the time in different locations 72 2E. CalendarandTools Torespond to the alarmStopwatch Press Tools Stopwatch Automatic Speech Recognition ASR 2F. Voice Services2F.Voice Services ActivatingASR Making aVoice Call UsingASR Opening Menus UsingASR74 2F.Voice Services Toreset the adaptation Checking Phone Status UsingASRASR Settings To changeASR confirmation Voice and Call Memos DeletingVoice/Call Memos PlayingVoice/Call MemosManagingVoice/Call Memos Toplay multiple memos 78 2G. Camera 2G. CameraTaking Pictures To activate camera mode, you can also press Assigning Pictures Camera Mode OptionsSelf-Timerto activate the camera’s timer. See Self- Timeron 2G. Camera Multiple Shots Self-TimerTo cancel the self-timerafter it has started 80 2G. Camera Camera Settings Status Bar to show or hide status indicators and softkeysZoom Camera Icons SavingYour SettingsToretrieve yoursettings From camera mode, press Phone Folder Options Storing PicturesPhone Folder InPhone see In Phone Folderbelow Trimming to crop the selected picture 84 2G. CameraSprint Picture Mail account RegisteringYour Sprint Picture Mail Account To the service for an additional monthly chargeSending Sprint Picture Mail Press MyAlbums OnlineAlbums SendingPicturesFrom theInPhoneFolder Press Send left softkey to send the pictures86 2G. Camera While the message is displayed, press Options Viewing Sprint Picture MailTo reply to picture mail Select Inbox Uploading Pictures Using the Sprint Picture MailWebsiteManaging Sprint Picture Mail ManagingOnlinePicturesFromYour Phone Managing Online Albums DeleteAlbum to delete the selected album To print pictures directly from yourphone When printing is finished, pressPrinting Pictures FromYour Phone 90 2G. Camera Explanations, and possible resolutions for Printing problems. Any printererrorInforming you of the specific problems Any errormessages Turning Bluetooth On and Off 2H. BluetoothAbout Bluetooth 92 2H. Bluetooth 2H. Bluetooth Bluetooth MenuBluetooth Status Indicators Find Me Bluetooth Settings Menu Block ListBlock List Options Bluetooth Profiles Press Tools Bluetooth Pairing Bluetooth Devices96 2H. Bluetooth Press Tools Bluetooth Trusted List Select Handset Default, Create PrintJob, or Printer Default Sending Data via BluetoothPrinting Data via Bluetooth If necessary, enter the passkey and press 98 2H. Bluetooth Sprint Service 100 3A. Sprint ServiceThe Basics 3A. Sprint Service BasicsSetting UpYourVoicemail Voicemail NewVoicemail MessageAlerts One-Touch Message AccessVoicemail Notification RetrievingYourVoicemail Messages 102 3A. Sprint ServiceThe Basics Using the Menu Keys onYourPhoneUsing Another Phone Clearing the Message Icon 3A. Sprint ServiceThe Basics 103 Text MessagingSMSComposingText Messages Threaded Messaging 104 3A. Sprint ServiceThe BasicsViewingText Messages To reply to a text message Message Details 3A. Sprint ServiceThe Basics 105Viewing Messages Threaded Messaging Options Composing SMSVoice Messages 106 3A. Sprint ServiceThe BasicsSMSVoice Messaging With the oldest.To save messages, lock them To reply to an SMS voice message Accessing SMSVoice Messages3A. Sprint ServiceThe Basics 107 While the message is displayed, press Reply left softkey Caller ID CallWaiting To switch back to the first caller108 3A. Sprint ServiceThe Basics To respond to an incoming call while you’re on a call Call Forwarding 3A. Sprint ServiceThe Basics 109Making aThree-Way Call To activate Call Forwarding Roaming Icon 110 3A. Sprint ServiceThe BasicsRoaming Roaming on Other Networks Call Guard Setting Roam Mode3A. Sprint ServiceThe Basics 111 To turn Call Guard on or off Data Roam Guard Touse data services when Data Roam Guard is active112 3A. Sprint ServiceThe Basics Press Read the message and press 3B Web and Data Services 113 3B. Web and Data ServicesGetting StartedWith Data Services Your User Name Launching aWeb Connection To change your Net Guard settings114 3B Web and Data Services Net Guard Navigating theWeb Data Connection Status and Indicators3B Web and Data Services 115 Softkeys Going Back ScrollingSelecting Going Home 3B Web and Data Services 117 Accessing MessagesAccessing Sprint Instant Messaging Getting StartedWith Email To access the download menus from theWeb browser AccessingWireless ChatroomsAccessing the Download Menus 118 3B Web and Data Services Downloading an Item 3B Web and Data Services 119Selecting an Item to Download To download a selected item To access My Content Manager MyContent ManagerPress to quit the browser and return to standby mode To download purchased content from My Content Manager Opening the Browser Menu 3B Web and Data Services 121Browser Menu To open the browser menu 122 3B Web and Data Services Reset Browser to reset the browserView Error Log to display the error log Going to a SpecificWebsite Creating a Favorite Accessing a Favorite3B Web and Data Services 123 Deleting a Favorite Data Services FAQs 124 3B Web and Data Services 3C. GPS Navigation GPS ServicesActivating the Location Feature 3C. GPS Navigation 125 Registering Sprint Navigation Using Sprint NavigationSprint Navigation 126 3C. GPS Navigation Signing Up forSprint Family Locator Using Sprint Family LocatorSprint Family Locator 3C. GPS Navigation 127Page Safety and Warranty Information 130 4A Important Safety Information 4A. Important Safety InformationGeneral Precautions UsingYour PhoneWith a HearingAid Device Maintaining Safe Use of and Access toYour Phone 4A Important Safety Information 131 Restricting Children’sAccess toYour Phone UsingYour PhoneWith a Hearing Aid Device132 4A Important Safety Information Turning Off Your Phone in DangerousAreas 4A Important Safety Information 133 To further minimize interference ProtectingYour Battery Caring for the Battery134 4A Important Safety Information Charging 4A Important Safety Information 135 Radio Frequency RFEnergy PCS mode Part Specific Absorption Rates SARforWireless Phones136 4A Important Safety Information FCC Radio FrequencyEmission FCC Notice 4A Important Safety Information 137Owner’s Record Part 15 of the FCC Rules 138 4A Important Safety Information User Guide Proprietary Notice 4B. Manufacturer’s Warranty 4B. Warranty 140 4B. Warranty Manufacturer’sWarrantyManufacturer’s Warranty ONE1YEAR Limited Warranty For a period of one 4B. Warranty 142 Index IndexAssigning a Speed Dial Compatibility HAC Mode Removing Members fromSaving a Phone NumberFrom Plus + Code Dialing Web, see also Data Services