12.ERROR CODE (Cont.)

 

Error Code

Cause & Message

Corrective Action

 

 

 

 

 

1C61

Address Book reading failure

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again.

 

 

 

Reset the data in the Address Book and

 

 

 

perform the job again.

 

 

 

If the error still occurs, contact your service

 

 

 

representative.

 

 

 

 

 

1C62

Memory acquiring failure

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

1C63

Terminal IP address unset

Ask your administrator to set the IP address

 

 

 

of the equipment.

 

 

 

 

 

1C64

Terminal mail address unset

Ask your administrator to set the E-mail

 

 

 

address of the equipment.

 

 

 

 

 

1C65

SMTP address unset

Ask your administrator to set the SMTP

 

 

 

server address.

 

 

 

 

 

1C66

Server time time-out error

Check if the SMTP server is operating

 

 

 

properly.

 

 

 

 

 

1C67

NIC time time-out error

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

1C68

NIC access error

Turn the power OFF and then back ON.

9

 

 

Perform the job in error again. If the error still

 

 

occurs, contact your service representative.

 

1C69

SMTP server connection error

Ask your administrator to set the login name

 

 

 

or password of SMTP server and perform the

 

 

 

job again. Check if the SMTP server is

 

 

 

operating properly.

 

 

 

 

 

1C6A

HOST NAME error

Ask your administrator to check if there is an

 

 

 

illegal character in the device name. Delete

 

 

 

the illegal character and reset the appropriate

 

 

 

device name.

 

 

 

 

 

1C6B

Terminal mail address error

Ask your administrator to check if there is an

 

 

 

illegal character in the E-mail address of the

 

 

 

equipment. Delete the illegal character and

 

 

 

reset the appropriate E-mail address, then

 

 

 

perform the job again.

 

 

 

 

 

1C6C

Destination mail address error

Check if there is an illegal character in the

 

 

 

Destination E-mail address. Delete the illegal

 

 

 

character and reset the appropriate

 

 

 

Destination E-mail address, then perform the

 

 

 

job again.

 

 

 

 

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9.JOB STATUS

 

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