12.ERROR CODE (Cont.)

 

Error Code

Cause & Message

Corrective Action

 

 

 

 

 

2C65, 2C66,

Failed to connect to SMTP server

Make sure the SMTP server is correctly

 

2C69

 

working, or the SMTP server address has

 

 

 

been set correctly. Then retry the scan.

 

 

 

 

 

2C67, 2C68

Failed to send E-Mail message

Turn the power OFF and then back ON. Retry

 

2C6A

 

the scan. If the error still occurs, contact your

 

 

 

service representative.

 

 

 

 

 

2C6B

Invalid address specified in From: field

Make sure that there is an illegal character in

 

 

 

the Terminal mail address. Delete the illegal

 

 

 

character and reset the appropriate Terminal

 

 

 

mail address, then retry it.

 

 

 

 

 

2C6C

Invalid address specified in To: field

Make sure that there is an illegal character in

 

 

 

the Destination mail address. Delete the

 

 

 

illegal character and reset the appropriate

 

 

 

Destination mail address, then retry it.

 

 

 

 

 

2C6D

NIC system error

Contact your dealer for support.

 

 

 

 

 

2C70

SMTP service is not available

Ask your administrator whether the SMTP

 

 

 

service is enabled.

 

 

 

 

 

2C80

Failed to process received E-mail job

Ask your administrator to confirm whether the

 

 

 

Received Internet Fax Forward is set.

 

 

 

 

 

2C81

Failed to process received Fax job

Ask your administrator to confirm whether the

 

 

 

Received Fax Forward is set.

9

 

 

 

2CC0

Job canceled

(Job was canceled.)

 

 

 

2CC1

Power failure occurred

Make sure that the power cable is connected

 

 

 

 

properly and it is inserted securely. Resend

 

 

 

the job.

 

 

 

 

 

Save as file

 

 

 

 

 

 

 

2D10, 2D12,

Illegal Job status

Turn the power OFF and then back ON. Retry

 

2D13,

 

sending. If the error still occurs, contact your

 

2D20-2D22

 

service representative.

 

 

 

 

 

2D11

Not enough memory

Make sure there are enough memory to save

 

 

 

the scan job.

 

 

 

 

 

2D14, 2D61

Invalid parameter specified

Make sure you specify the settings correctly

 

 

 

and try again.

 

 

 

 

 

2D15, 2D65

There are too many documents in the

Delete the data in the local shared folder in the

 

 

folder. Failed in creating new document.

equipment and retry the scan.

 

 

 

 

 

2D30

Failed to create directory

Make sure that the access privilege to the

 

 

 

storage directory is writable and the server or

 

 

 

local disc has a sufficient space. Then retry

 

 

 

the scan.

 

 

 

 

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9.JOB STATUS

 

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