Error Code

Cause & Message

Corrective Action

 

 

 

 

 

1C6D

System error

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

1C70

SMTP client OFF

Ask your administrator to enable the SMTP

 

 

 

Client and perform the job again.

 

 

 

 

 

1C80

Internet Fax transmission failure when

Confirm the “Received Internet Fax Forward”

 

 

processing E-mail job received

settings.

 

 

 

 

 

1C81

Onramp Gateway transmission failure

Confirm the mail box settings.

 

 

 

 

 

1C82

Internet Fax transmission failure when

Confirm the “Received Fax Forward” setting.

 

 

processing Fax job received

 

 

 

 

 

 

1CC1

Power failure

Check if the power cable is connected

 

 

 

properly and it is inserted securely. Check if

 

 

 

the power voltage is unstable.

 

 

 

 

 

3A10-3A12

MIME format error

Ask the sender to resend the E-mail in the

 

 

 

MIME1.0 format.

 

 

 

 

 

3A20-22

E-mail process error

Ask the sender to resend the E-mail.

 

 

 

 

 

3A30

Partial E-mail timeout error

Ask the sender to resend the E-mail, or

 

 

 

change the Partial Wait time setting.

 

 

 

 

 

3A40

Invalid partial E-mail received

Ask the sender to resend the partial E-mail in

 

 

 

the RFC2046 format.

 

 

 

 

 

3A50-3A52

HDD full error

Ask the sender to resend the E-mail by

9

 

 

separating it to several E-mails. If this error

 

 

occurs because the paper empty occurs and

 

 

 

too much waiting jobs are stored in the hard

 

 

 

disc, add the paper to activate other jobs.

 

 

 

 

 

3A60-3A62

HDD full alert

Ask the sender to resend the E-mail by

 

 

 

separating it to several E-mails. If this error

 

 

 

occurs because the paper empty occurs and

 

 

 

too much waiting jobs are stored in the hard

 

 

 

disc, add the paper to activate other jobs.

 

 

 

 

 

3A70

Interrupt partial E-mail reception

Ask your administrator to enable the Enable

 

 

 

Partial E-mail setting and ask the sender to

 

 

 

resend the E-mail.

 

 

 

 

 

3A80-3A82

Partial E-mail disabled

Ask your administrator to enable the Enable

 

 

 

Partial E-mail setting and ask the sender to

 

 

 

resend the E-mail.

 

 

 

 

 

3B10-3B12

E-mail format error

Ask your administrator to enable the Enable

 

 

 

Partial E-mail setting and ask the sender to

 

 

 

resend the E-mail.

 

 

 

 

 

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