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Toshiba e-STUDIO281c, e-STUDIO351c, e-STUDIO451c - page 602

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Main Page GENERAL PRECAUTIONS REGARDING THE SERVICE FOR e-STUDIO281c/351c/451c The installation and service should be done by a qualified service technician. Page Page Page CONTENTS 1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES .........................................1-1 2. ERROR CODE AND SELF-DIAGNOSTIC MODE ........................................................2-1 Page Page Page Page Page 1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1.1 Specifications Page e-STUDIO351c Thick1 (81 g/m2 to 105 g/m2, 21 lb. Bond to 28 lb. Bond) Thick2 (106 g/m2 to 163 g/m2, 29 lb. Bond to 90 lb. Index) OHP Thick3 (164 g/m2 to 209 g/m2, 91 lb. Index to 110 lb. Index) e-STUDIO451c Thick1 (81 g/m2 to 105 g/m2, 21 lb. Bond to 28 lb. Bond) Thick2 (106 g/m2 to 163 g/m2, 29 lb. Bond to 90 lb. Index) Thick3 (164 g/m2 to 209 g/m2, 91 lb. Index to 110 lb. Index) Page Page 1.2 Accessories 1.3 Options 1.4 Supplies 1 - 10 1.5 System List 05/11 Fig.1-2 2. ERROR CODE AND SELF-DIAGNOSTIC MODE 2.1 Error Code List 2.1.1 Jam Page Page Page Page Page 2.1.2 Service call Page Page Page Page Page 2.1.3 Error in Internet FAX / Scanning Function 1) Internet FAX related error 2) RFC related error 3) Electronic Filing related error 4) E-mail related error 5) File sharing related error 6) E-mail reception related error Page Page 2.1.4 Printer function error Following codes are displayed at the end of the user name on the print job log screen. 3 digits 3 digits 11 digits 2.2 Self-diagnosis Modes List print mode (9S): The procedure varies depending on the code. State transition diagram of self-diagnosis modes PM support mode (6S): Firmware update mode (89): Refer to 6. FIRMWARE UPDATING. *1 Turn OFF the power after using the self-diagnosis mode, and leave the equipment to the user. [6][START] [POWER] (Code) 2: PM Support Screen [START] (Operation started) 2.2.1 Input check (Test mode 03) [FAX] button: OFF/[COPY] button: OFF ([FAX] LED: OFF/[COPY] LED: OFF) Page Table 1. Relation between the status of the bypass paper width sensor and paper size (width). [FAX] button: ON/[COPY] button: OFF ([FAX] LED: ON/[COPY] LED: OFF) Page Page [FAX] button: OFF/[COPY] button: ON ([FAX] LED: OFF/[COPY] LED: ON) Page 2.2.2 Output check (test mode 03) <Operation procedure> Page Page 2.2.3 Test print mode (test mode 04) <Procedure 1> <Procedure 2> 2.2.4 Adjustment mode (05) Procedure 5 () ([FAX] [START]) (Test copy) [0][5] [POWER] [POWER] OFF/ON (Exit) [Digital key] (Code) [START] [CANCEL] Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 2.2.5 Setting mode (08) * Press [FUNCTION CLEAR] to enter minus (-). Procedure 5 * Press [HELP] to enter "-". Procedure 7 Procedure 10 Procedure 9 Procedure 11 and 12 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page setting (Copier) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page the black mode using [4IN1]. Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 2.2.6 Pixel counter Page Page Page Page Page Page Page Table 2-202 Pixel count code table (toner cartridge reference) Table 2-203 Pixel count code table (service technician reference) Page 2.2.7 Classification List of Adjustment Mode (05) / Setting Mode (08) Page Page Page Page Page Page Page Page Page Page 3 - 1 3. ADJUSTMENT Fig.3-1 3.1 Adjustment Order (Image Related Adjustment) 3.2 Adjustment of the Auto-Toner Sensor Page Page 3.3 Performing Image Quality Control 3.4 Image Dimensional Adjustment 3.4.1 General description 3 - 7 Fig.3-2 XXX A3 3.4.2 Paper alignment at the registration roller (Code) [START] (Sub-code)[ START] 3.4.3 Printer related adjustment Page Page Page Page 3.4.4 Scanner related adjustment Step 1 Step 2 Page Page Page Page Page Page 3.5 Image Quality Adjustment (Copying Function) 3.5.1 Automatic gamma adjustment 3.5.2 Color Deviation Adjustment Page Page Page Adjustment method 2 Test pattern (Block) Page 3.5.3 Density adjustment 3.5.4 Color balance adjustment 3.5.5 Gamma balance adjustment 3.5.6 Offsetting adjustment for background processing 3.5.7 Judgment threshold for ACS 3.5.8 Sharpness adjustment 3.5.9 Setting range correction 3.5.10 Setting range correction (Adjustment of background peak) 3.5.11 Adjustment of smudged/faint text 3.5.12 Adaptation to highlighter 3.5.13 Beam level conversion setting 3.5.14 Maximum toner density adjustment to paper type 3.5.15 Maximum text density adjustment 3.5.16 Text/Photo reproduction level adjustment 3.5.17 Black reproduction switching at the Twin color copy mode 3.5.18 Background adjustment(Black Mode) 3.6 Image Quality Adjustment (Printing Function) 3.6.1 Automatic gamma adjustment 3.6.2 Color deviation adjustment 3.6.3 Gamma balance adjustment (Black Mode) 3.6.4 Color balance adjustment (Color Mode) 3.6.5 Adjustment of smudged/faint text 3.6.6 Upper limit value at Toner Saving Mode 3.6.7 Dot size adjustment in black printing 3.6.8 Maximum toner density adjustment to paper type 3.6.9 Image processing: Gamma correction table all clearing 3.7 Image Quality Adjustment (Scanning Function) 3.7.1 Gamma balance adjustment 3.7.2 Density adjustment (Black Mode) 3.7.3 Background adjustment (Gray Scale Mode) 3.7.4 Background adjustment (Color Mode) 3.7.5 Judgment threshold for ACS 3.7.6 Sharpness adjustment 3.7.7 Setting range correction 3.7.8 Setting range correction (Adjustment of background peak) 3.7.9 Fine adjustment of black density 3.7.10 RGB conversion method selection 3.7.11 Reproduction ratio of primary scanning direction (black) 3.7.12 Reproduction ratio of primary scanning direction (color) 3.8 High-Voltage Transformer Setting 3.8.1 General description 3.8.2 Setting at the replacement of high-voltage transformer 3.9 Adjustment of the Scanner Section 3.9.1 Carriages Page [Rear][ Front] Page 3.9.2 Lens unit Page 3.10 Adjustment of the Paper Feeding System 3.10.1 Sheet sid eways deviation caused by paper feeding Page 3.11 Adjustment of the Developer Unit 3.11.1 Doctor-to-sleeve gap (black developer unit) Page 3.11.2 Doctor-to-sleeve gap (color developer unit) Page 3.11.3 Black developer unit lift up/down timing adjustment * CW: Clockwise CCW:Counter Clockwise Code to be used for the adjustment 3.12 Adjustment of the RADF (MR-3018) 3.12.1 Adjustment of RADF Position Page Page Page Page 3.12.2 Adjustment of RADF Height Page 3.12.3 Adjustment of Skew Page Page 3.12.4 Adjustment of the Leading Edge Position E 3.12.5 Adjustment of Horizontal Position G Page 3.12.6 Adjustment of Copy Ratio I Page 3.13 Adjustment of the Finisher (MJ-1022) 3.13.1 Adjusting t he jogging plate width AB 3.13.2 Adjusting the angle of the jogging plate 3.13.3 Adjusting the overlap of the sensor flag 3.13.4 Adjusting the tension of the stack processing motor belt Page 3.13.5 Releasing the stack tray guide lever fixing plate 3.13.6 Adjustment of the upper tray angle Page 3.13.7 DIP switch functions Note: Note: Perform the shipping position operation when the finisher is packed again. 3.14 Adjustment of the Finisher (MJ-1023/1024) 3.14.1 Adjusting the alignment position (Finisher unit) A4 paper LT paper 3.14.2 Adjusting the staple position (Finisher unit) A4/front stitch A4/rear stitch A4-R/front stitch A4-R/rear stitch LT/front stitch LT/rear stitch LT-R/front stitch LT-R/rear stitch 3.14.3 Adjusting the folding position (Saddle stitcher unit) Page Page 3.14.4 Fine adjustment of binding/folding position (Saddle stitcher unit) 3.14.5 Sensor output adjustment (Puncher unit) 3.14.6 Registering the number of punch holes (Puncher unit) Page 4. PREVENTIVE MAINTENANCE (PM) 4.1 PM Support Mode 4.1.1 General description 4.1.2 Operational flow and operational screen [ 1 ] Operational flow [ 2 ] Operational screen Page Page Page [ 3 ] Access tree Note: Note: The name inside [ ] is displayed on the LCD screen. Page 4.1.3 Work flow of parts replacement 4.2 General Descriptions for PM Procedure 4.3 Operational Items in Overhauling 4.4 Preventive Maintenance Checklist B. Laser unit C. Feed unit D. Automatic duplexing unit E. Bypass feed unit F. Main charger G. Drum/Cleaner related section Note: Note: Check the color deviation after replacing G1 and G4. H. Toner bag I. Black developer unit J. Color developer unit / Revolver unit K. Transfer belt unit / Transfer belt cleaning unit Note: Note: Check the color deviation after replacing K1, K2 and K6. L. 2nd transfer roller unit Note: Note: Check the color deviation after replacing L1. M. Fuser unit N. RADF (MR-3018) O. PFP (KD-1011) P. LCF (KD-1012) Page Page Page Page A A A Page Page Page Page Page 4.5 PM KIT * The following seals and Mylar sheets are attached to the Belt cleaning blade. 4.6 Jig List 4.7 Grease List 4.8 Precautions for Storing and Handling Supplies 4.8.1 Precautions for storing TOSHIBA supplies 4.8.2 Checking and cleaning of photoconductive drum 4.8.3 Checking and cleaning of drum cleaning blade and transfer belt cleaning blade 4.8.4 Handling of drum cleaner brush 4.8.5 Handling of transfer belt 4.8.6 Checking and cleaning of fuser belt and pressure roller 4.8.7 Checking and replacing the oil roller and cleaning roller Page 5. TROUBLESHOOTING 5.1 Diagnosis and Prescription for Each Error Code 5.1.1 Paper transport jam (paper exit section) Page 5.1.2 Paper misfeeding Page Page Page Page Page Page 5.1.3 Paper transport jam Page Page Page Page Page Page Page 5.1.4 Other paper jam Page 5.1.5 Cover open jam Page Page Page 5.1.6 RADF jam Page Page Page Page 5.1.7 Finisher jam [ 1 ] Jam in bridge unit [ 2 ] Paper jam in finisher section Page Page Page Page Page Page Page [ 3 ] Paper jam in saddle stitcher section Page Page [ 4 ] Paper jam in puncher unit [ 5 ] Other paper jam 5.1.8 Drive system related service call 5.1.9 Paper feeding system related service call Page Page Page Page Page 5.1.10 Scanning system related service call 5.1.11 Fuser unit related service call Page Page 5.1.12 Communication related service call 5.1.13 RADF related service call 5.1.14 Circuit related service call Page 5.1.15 Laser optical unit related service call 5.1.16 Finisher related service call Page Page Page Page Page Page Page Page Page Page 5.1.17 Image control related service call Page Page 5.1.18 Copy process related service call Page Page Page 5.1.19 Toner density control related service call Page Page Page 5.1.20 Other service call 5.1.21 Error in Internet FAX / Scanning Function [ 1 ] Internet FAX related error Page Page [ 2 ] RFC related error [ 3 ] Electronic Filing related error Page [ 4 ] E-mail related error Page Page [ 5 ] File sharing related error Page [ 6 ] E-mail reception related error Page Page 5.2 Troubleshooting for the Image 1) Color deviation <Symptoms> Feeding direction Page 3) Poor image density, color reproduction and gray balance Check image density.Check gray balance. Check color reproduction. Check color reproduction. 4) Background fogging Page 5) Moire/lack of sharpness B A Moire Lack of sharpness Page 6)Toner offset Black solid Feeding direction Shadow image Approx. 173 mm 7) Blurred image 8) Poor fusing 9) Blank print Page 10)Solid print 11)White banding (in feeding direction) 12)White banding (at right angles to feeding direction) 13)Skew (slantwise copying) 14)Color banding (in feeding direction) Page 15)Color banding (at right angles to feeding direction) 16)White spots 17)Poor transfer 18)Uneven image density 19)Faded image (low density) 20)Image dislocation in feeding directio 21)Image jittering 22)Poor cleaning Note: Note: Poor cleaning may occur in feeding direction. Page 23)Uneven light distribution 24)Blotched image 25)Stain on the paper back side Page 5.3 Replacement of PC Boards and HDD 5.3.1 Replacing HDD Page 5.3.2 Replacing SYS board 5.3.3 Replacing SLG board 5.3.4 Replacing or clearing NVRAM 5.3.5 Cautions when Data overwrite kit (GP-1060) is installed 5.3.6 HDD information display 4) Description of each ID 5.4 Other errors 6. FIRMWARE UPDATING 6.1 Firmware Updating with Download Jig Page 6.1.1 PWA-DWNLD-350-JIG2 (48 MB) Page Page Page Page Page Page Page Page 6.1.2 Writing the data to the download jig (PWA-DWNLD-350-JIG) Page 6.1.3 K-PWA-DLM-320 Page Page Page Page [MJ-1023][ MJ-1024] Page Page Page Page Page 6.2 Firmware Updating with USB Storage Device Page Page Page Page Page Page Page Page Page Page Page Page Page Page 6.2.1 Appendix Page 7. POWER SUPPLY UNIT 7.1 Output Channel Page 7.2 Fuse e-STUDIO281c/351c/451c POWER SUPPLY UNIT June 2005 TOSHIBA TEC 7 - 4 7.3 Configuration of Power Supply Unit Switching regulator Fig.7-1 8. REMOTE SERVICE 8.1 Auto Supply Order 8.1.1 Outline 8.1.2 Setting Item Page 8.1.3 Setting procedure Page Page Page Page Page Note: Note: Auto Supply Order setting is also available from the following setting mode (08). 8.1.4 Order Sheet Format 8 - 12 Fig.8-16 Fig.8-15 (3) Result list 8.2 Service Notification 8.2.1 Outline 8.2.2 Setting [ 1 ] Preparation Page Page Page Page Note: Note: Service Notification setting is also available from the following setting mode (08). 8 - 19 8.2.3 Items to be notified Fig.8-24 Page 8 - 21 Fig.8-25 Page Page Page 9. DATA CLONING with USB STORAGE DEVICE Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page June 2005 TOSHIBA TEC e-STUDIO281c/351c/451c WIRE HARNESS CONNECTION DIAGRAMS 10 - 1 10. WIRE HARNESS CONNECTION DIAGRAMS 05/11 NAD/MJD model: Standard ASU/TWD/KRD model: Page 05/11 10.2 DC Wire Harness (Device) LCD Coin controler / LAN connector 10.3 Electric Parts Layout 05/11 Motors Others Transformer