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[CONFIDENTIAL]
1
Toshiba Personal Computer
Satellite R20 / TECRA M7
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-572
Contents
Main
Toshiba Personal Computer Satellite R20 / TECRA M7 Maintenance Manual
TOSHIBA CORPORATION
Page
Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 2.5-inch Hard Disk Drive
1.3 2.5-inch Hard Disk Drive 1 Hardware Overview
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 1-15
Table 1-1 2.5-inch HDD Specifications (2/3)
1 Hardware Overview 1.3 2.5-inch Hard Disk Drive
1-16 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 1-1 2.5-inch HDD Specifications (3/3)
1.4 Optical Drive
1 Hardware Overview 1.4 Optical Drive
1-18 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 1-3 DVD-ROM drive specifications
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1 Hardware Overview 1.4 Optical Drive
1-20 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 1-5 DVD-ROM & CD-R/RW drive specifications (1/2)
1.4 Optical Drive 1 Hardware Overview
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 1-21
Table 1-5 DVD-ROM & CD-R/RW drive specifications (2/2)
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1.4 Optical Drive 1 Hardware Overview
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 1-23
Table 1-7 DVD Super Multi drive specifications (1/2)
1 Hardware Overview 1.4 Optical Drive
1-24 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 1-7 DVD Super Multi drive specifications (2/2)
1.5 Keyboard
1.6 TFT Color Display
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1.7 Power Supply
1.7 Power Supply 1 Hardware Overview
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 1-29
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1.8 Batteries
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1.9 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
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2.3 Power Supply Troubleshooting
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2 Troubleshooting 2.3 Power Supply Troubleshooting
2-12 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
PPV output
PTV output
1R5-E1V output
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2.4 System board Troubleshooting
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2.4 System board Troubleshooting 2 Troubleshooting
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 2-21
Table 2-4 Debug port (Boot mode) error status (1/10)
2 Troubleshooting 2.4 System board Troubleshooting
2-22 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 2-4 Debug port (Boot mode) error status (2/10)
2.4 System board Troubleshooting 2 Troubleshooting
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 2-23
Table 2-4 Debug port (Boot mode) error status (3/10)
2 Troubleshooting 2.4 System board Troubleshooting
2-24 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 2-4 Debug port (Boot mode) error status (4/10)
2.4 System board Troubleshooting 2 Troubleshooting
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 2-25
Table 2-4 Debug port (Boot mode) error status (5/10)
2 Troubleshooting 2.4 System board Troubleshooting
2-26 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 2-4 Debug port (Boot mode) error status (6/10)
2.4 System board Troubleshooting 2 Troubleshooting
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 2-27
Table 2-4 Debug port (Boot mode) error status (7/10)
2 Troubleshooting 2.4 System board Troubleshooting
2-28 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 2-4 Debug port (Boot mode) error status (8/10)
2.4 System board Troubleshooting 2 Troubleshooting
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 2-29
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Chapter 3 Contents
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2.5 USB 3.5 FDD Troubleshooting
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2.6 2.5 HDD Troubleshooting
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2.7 Keyboard Troubleshooting
2.8 Display Troubleshooting
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2.9 Touch pad Troubleshooting
2.10 Optical drive Troubleshooting
2.11 Modem Troubleshooting
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2.12 Bluetooth Troubleshooting
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2.13 LAN Troubleshooting
2.14 Sound Troubleshooting
2.15 Bridge media Slot Troubleshooting
2.16 Tablet Pen Troubleshooting
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2.17 Wireless LAN Troubleshooting
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2.18 Fingerprint sensor Troubleshooting
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
3 Tests and Diagnostics 3.5 Subtest Names
3-12 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
3.5 Subtest Names
3.5 Subtest Names 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-13
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-35
3.18 Error Code and Error Status Names
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
3-36 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 3-2 Error codes and error status names (2/3)
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-37
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-39
Table 3-4 Error register contents
3.20 Only One Test
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
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3.26 Wireless LAN Test Program (Intel-made b/g)
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3.27 Wireless LAN Test Program (Intel-made a/b/g)
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3.28 Wireless LAN Test Program (Atheros)
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-82 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
If the target machine has any problem, it displays Error CODE. The following message is displayed.
Table 3-5 Error message
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-83
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-85
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-86 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
Satellite R20/TECRA M7 Maintenance Manual (960-572) [CONFIDENTIAL] 3-87
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-88 [CONFIDENTIAL] Satellite R20/TECRA M7 Maintenance Manual (960-572)
Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2)
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3.30 Sound Test program
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3.31 SETUP
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Chapter 4 Contents
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4.1 Overview
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4.2 Battery pack
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4.3 Reserve pen
4.4 Tablet PC pen
4.5 PC card/Bridge media
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4.6 MDC/USIM card
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4.7 HDD
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4.8 Keyboard
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4.9 Memory module
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4.10 SW membrane
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4.11 Optical disk drive
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4.12 Cover assembly and Base assembly
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4.13 Base latch
4.14 Touch pen case/Battery lock
4.15 Bluetooth module
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4.16 Wireless LAN card
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4.17 Microphone/Front panel
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4.18 Modem jack/USB board/DC-IN jack
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4.19 RTC battery
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4.20 System board
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4.21 GPU heat sink
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4.22 Fan/Heat sink/CPU
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4.23 Sensor board
4.24 Speaker
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4.25 Touch pad
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4.26 LCD mask
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4.27 Fingerprint sensor board
4.28 Switch board
4.29 LCD unit/FL inverter
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4.30 Digitizer
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4.31 LCD latch assembly
4.32 Hinge assembly
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4.33 Fluorescent lamp
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendices Appendix B Board Layout
B-2 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table B-1 System board ICs and connectors (front)
Page
Appendices Appendix B Board Layout
B-4 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table B-2 System board ICs and connectors (back)
B.3 Fingerprint Sensor Board Front and Back View
B.4 Panel Switch Board Front and Back View
B.5 SIM Board Front and Back View
B.6 Switch Board Front and Back View
B.7 Touch Pad Board Front and Back View
B.8 USB Board Front and Back View
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-1
Appendix C Pin Assignment
System board (FAPNS*) C.1 CN1410 Memory B connector (200-pin)
Table C-1 Memory B connector (200-pin) (1/3)
Appendices Appendix. C Pin Assignment
C-2 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table C-1 Memory B connector (200-pin)(2/3)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-3
Table C-1 Memory B connector (200-pin) (3/3)
Appendices Appendix. C Pin Assignment
C-4 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
C.2 CN1400 Memory A connector (200-pin)
Table C-2 Memory A connector (200-pin) (1/3)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-5
Table C-2 Memory A connector (200-pin)(2/3)
Appendices Appendix. C Pin Assignment
C-6 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table C-2 Memory A connector (200-pin )(3/3)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-7
C.3 CN1820 ODD I/F connector (50-pin)
Table C-3 ODD I/F connector (50-pin)
Appendices Appendix. C Pin Assignment
C-8 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
C.4 CN1850 SATA I/F connector (10-pin)
Table C-4 SATA I/F connector (10-pin)
C.5 CN2110 PC card I/F connector (70-pin)
Table C-5 PC card I/F connector (70-pin)) (1/2)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-9
Table C-5 PC card I/F connector (70-pin) (2/2)
Appendices Appendix. C Pin Assignment
C-10 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
C.6 IS2101 Bridge Media I/F connector (42-pin)
Table C-6 Bridge Media I/F connector (42-pin)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-11
C.7 CN2300 Docking I/F connector (140-pin)
Table C-7 Docking I/F connector (140-pin) (1/2)
Appendices Appendix. C Pin Assignment
C-12 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table C-7 Docking I/F connector (140-pin) (2/2)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-13
C.8 CN2600 PCI-Express mini card (WLAN) I/F connector (52-pin)
Table C-8 PCI-Express mini card (WLAN) I/F connector (52-pin)
Appendices Appendix. C Pin Assignment
C-14 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
C.9 CN2610 PCI-Express mini card (3G) I/F connector (52-pin)
Table C-9 PCI-Express mini card (3G) I/F connector (52-pin)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-15
C.10 CN3010 MDC I/F connector (12-pin)
Table C-10 MDC I/F connector (12-pin)
C.11 CN3200 Keyboard connector (34-pin)
Table C-11 Keyboard connector (34-pin)
C.12 CN3201 PAD connector (8-pin)
C.13 CN3400 Debugging connector (4-pin)
C.14 J4100 Network I/F connector (14-pin)
C.15 CN4200 IEEE1394 connector (4-pin)
C.16 CN4400 Bluetooth connector (20-pin)
C.17 CN4610 USB connector (Port 6/4) (8-pin)
C.18 CN4612 USB connector (Port 0) (6-pin)
C.19 CN4620 USB connector (Port 7) (8-pin)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-19
C.20 CN5000 LCD connector (40-pin)
Table C-20 LCD connector (40-pin)
C.21 CN5080 RGB connector (15-pin)
Table C-21 RGB connector (15-pin)
Page
C.26 J6310 Headphone connector (6-pin)
C.27 CN8800 DC-IN connector (4-pin)
C.28 CN8810 Main battery connector (10-pin)
C.29 CN9300 RTC battery connector (3-pin)
C.30 CN8771 Fan connector (4-pin)
C.31 CN9500 PR board I/F connector (3-pin)
C.32 CN9520 SIM board I/F connector (10-pin)
Appendix. C Pin Assignment Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] C-23
C.33 CN9540 Digitizer switch I/F connector (41-pin)
Table C-33 Digitizer switch I/F connector (41-pin)
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SW board (FCYSW*) C.40 CN9550 System board I/F connector (15-pin)
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Appendix D Keyboard Scan/Character Codes Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] D-1
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendices Appendix D Keyboard Scan/Character Codes
D-2 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Appendices
SatelliteR20/TECRAM7 Maintenance Manual (960-572) [CONFIDENTIAL] D-3
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendices Appendix D Keyboard Scan/Character Codes
D-6 [CONFIDENTIAL] SatelliteR20/TECRAM7 Maintenance Manual (960-572)
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
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Appendix F Wiring Diagrams
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Appendix G BIOS Rewrite Procedures
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Appendix H EC/KBC Rewrite Procedures
Tools
Rewriting the EC/KBC
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Appendix I Reliability
Table I-1 MTBF