Troubleshooting
eSATA device
In addition to the information in this section, please also refer to the documentation supplied with your eSATA device.
Problem | Procedure |
eSATA device does | Remove the eSATA device from the computer |
not work | and then reconnect it to a free port it in order to |
| ensure it is firmly attached. |
| A connected eSATA device may not be |
| recognized if it is connected to the computer's |
| eSATA/USB combo port while the computer is in |
| Sleep Mode or Hibernation Mode. If this occurs, |
| disconnect the eSATA device and then reconnect |
| the device while the computer is turned on. |
|
|
| Ensure that any required eSATA device drivers |
| are properly installed - to achieve this you should |
| refer to both the device documentation and the |
| operating system documentation. |
| If you are still unable to resolve the problem, |
| contact your reseller, dealer or service provider. |
|
|
Additional memory module
Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules.
ProblemProcedure
If there is a memory | In the event the Power indicator flashes when |
malfunction, the Power the computer is turned on, you should first check indicator will repeatedly that the installed memory module(s) are
flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns;
If there is an error in only Slot A: orange twice, then green once.
If there is an error in only Slot B: orange once, then green twice.
If there are errors in both Slot A and Slot B: orange twice, then green twice.
compatible with the computer. If there is an error with a compatible memory module, there is a possibility the memory module is damaged.
If you determine that an incompatible module has been installed, you should follow the steps as detailed below:
1.Turn off the computer.
2.Disconnect the AC adaptor and all peripheral devices.
3.Remove the battery pack.
4.Remove the incompatible memory module.
5.Install the battery and/or connect the AC adaptor.
6.Turn on the computer.
If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
User’s Manual |
