Troubleshooting

Real Time Clock

ProblemProcedure

The following message is Displayed on the screen:

RTC Power

Failure. Check system. Then press [F2] key.

The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps:

1.Turn on the computer while pressing the F2 key.

1.Release the F2 key when the TOSHIBA Leading Innovation >>> screen appears - the BIOS setup application will load.

2.Set the date in the System Date field.

3.Set the time in the System Time field.

4.Press F10 - a confirmation message will be displayed.

5.Press the Y key - the BIOS setup application will end and the computer will restart.

Password

ProblemProcedure

Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6, Power and Power-Up Modes for further information.

Keyboard

Keyboard problems can be caused by the setup and configuration of the computer - please refer to Chapter 5, The Keyboard for further information.

Problem

Procedure

Some letter keys

Check that the numeric keypad overlay is not

produce numbers

activated - press the FN + F11 hot key and try

 

typing again.

 

 

Output to screen is

Please refer to your software's documentation to

garbled

ensure that its is not remapping the keyboard in

 

any way (remapping involves changing or

 

reassigning the function of each key).

 

If you are still unable to use the keyboard, you

 

should contact your reseller, dealer or service

 

provider.

 

 

User’s Manual

8-7

Page 176
Image 176
Toshiba A11, P11, S11 user manual Password, Keyboard, Real Time Clock