TECRA A3/S2 Maintenance Manual
TOSHIBA CORPORATION
Toshiba Personal Computer
Copyright
injury if the safety instruction is not observed
The manual is divided into the following parts Chapter
DISKCOPY A B
Chapter 2 Troubleshooting Procedures
Table of Contents
Chapter 1 Hardware Overview
Chapter 3 Tests and Diagnostics
Chapter 4 Replacement Procedures
General
Board Layout
Appendices
Key Layout
Chapter Hardware Overview
Tecra A3/S2 Series Maintenance Manual
1 Hardware Overview
1-ii
Contents
Error! Bookmark not defined
Chapter
1 Hardware Overview
1 Hardware Overview
Tecra A3/S2 Series Maintenance Manual
1-iv
1.2 System Unit
1.1 Features
1 Hardware Overview
1 Hardware Overview
? BIOS ? 1MB Flash ROM for system BIOS a Suspend to RAM/Disk
1.2 System Unit
1 Hardware Overview
1.2 System Unit
? Keyboard
1.2 System Unit
1 Hardware Overview
? PCMCIA Card Organization
1 Hardware Overview
1.2 System Unit
? TV-out port
1 Hardware Overview
1.2 System Unit
1.2 System Unit
1.2 System Unit
Realtek ALC250VD for AC97 codec
1 Hardware Overview
1 Hardware Overview
TI PCI7411 Card Bus Host Adapter
1.2 System Unit
Marvell 88E8053 for Giga LAN
Marvell 88E8036 for 10/100M LAN
Marvell 88SA8040 for Serial ATA Bridge
1.2 System Unit
1.3 2.5-inch Hard Disk Drive
1.3 2.5-inch Hard Disk Drive
Tecra A3/S2 Series Maintenance Manual
1 Hardware Overview
1.4 Optical Devices module
1.4 Removable Drives
1.4.1 DVD-ROM Drive
1.4.2 CD-ROM Drive
1 Hardware Overview
1.4.3 CD-RW/DVD-ROM Drive
1.4 Removable Drives
1.5 Power Supply
1.4.4 DVD±R/±RW Drive
1.4.5 DVD Super Multi Drive
1 Hardware Overview
DVD-RAM
Standard rotational speed
1.5 Power Supply
1 Hardware Overview
1.5 Power Supply
1.5 Power Supply
1 Hardware Overview
6. Power ON/OFF sequence
1.5 Power Supply
1 Hardware Overview
1.6.1 Main Battery
1.6 Batteries
1.6 Batteries
1 Hardware Overview
1 Hardware Overview
1.6.2 RTC battery
1.6 Batteries
Chapter Troubleshooting Procedures
Tecra A3/S2 Series Maintenance Manual
2 Troubleshooting Procedures
2-ii
Contents
2 Troubleshooting Procedures
Troubleshooting Introduction
Chapter
Tables
Figures
2 Troubleshooting Procedures
2.1 Troubleshooting Introduction
2.1 Troubleshooting Introduction
2 Troubleshooting Procedures
2.3 Power Supply Troubleshooting
2.2 Troubleshooting Flowchart
2 Troubleshooting Procedures
Figure 2-1 Troubleshooting flowchart 1/2
2.3 Power Supply Troubleshooting
2 Troubleshooting Procedures
Tecra A3/S2 Series Maintenance Manual
2 Troubleshooting Procedures
Figure 2-1 Troubleshooting flowchart 2/2
2.3 Power Supply Troubleshooting
2 Troubleshooting Procedures
2.3 Power Supply Troubleshooting
If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows
2.3 Power Supply Troubleshooting
2 Troubleshooting Procedures
Other problems that are not covered by the diagnostics program may be discovered by a user
2.3 Power Supply Troubleshooting
Figure 2-2 Power Supply Troubleshooting Process
2.3 Power Supply Troubleshooting
2 Troubleshooting Procedures
Procedure 1 Power Status Check
Table 2-1 Battery LED
Battery State
LED colors
Power supply status
AC power exists LED is solid green
No AC power exists
Procedure 2 Adaptor / battery replacement
Procedure 3 Power supply connection check
AC power cord
Battery
2 Troubleshooting Procedures
Procedure 4 Diagnostic check
Procedure 5 Replacement check
2.3 Power Supply Troubleshooting
2 Troubleshooting Procedures
2.4 Display Troubleshooting
2.4 Display Troubleshooting
Figure 2-3 Display troubleshooting process
2 Troubleshooting Procedures
Procedure 1 External display check
Procedure 2 Diagnostic check
2.4 Display Troubleshooting
2 Troubleshooting Procedures
2 Troubleshooting Procedures
Procedure 3 Connector and replacement check
2.4 Display Troubleshooting
2.5 Keyboard Troubleshooting
2.5 Keyboard Troubleshooting
Figure 2-4 Keyboard troubleshooting process
2 Troubleshooting Procedures
Procedure 1 External keyboard check
2 Troubleshooting Procedures
2.5 Keyboard Troubleshooting
Procedure 2 Diagnostic check
2.6 External USB Devices Troubleshooting
2.6 External USB Devices Troubleshooting
Figure 2-5 External USB device troubleshooting process
2 Troubleshooting Procedures
Procedure 1 External device and connection check
Procedure 2 Replace system board
2 Troubleshooting Procedures
2.6 External USB Devices Troubleshooting
2.7 TV-Out Failure Troubleshooting
2.7 TV-Out Failure Troubleshooting
Figure 2-6 TV-out troubleshooting process
2 Troubleshooting Procedures
Procedure 1 TV connection check
Procedure 2 TV set check
2 Troubleshooting Procedures
2.7 TV-Out Failure Troubleshooting
2.8 Printer Port Troubleshooting
2.8 Printer Port Troubleshooting
Figure 2-7 Printer port troubleshooting process
2 Troubleshooting Procedures
Procedure 1 Diagnostic check
Procedure 2 Printer port loopback check
Procedure 3 Replace system board
2 Troubleshooting Procedures
2.9 TouchPad Troubleshooting
2.9 Touch Pad Troubleshooting
Figure 2-8 TouchPad troubleshooting process
2 Troubleshooting Procedures
2.9 TouchPad Troubleshooting
Procedure 1 TouchPad connection check
Procedure 2 TouchPad replacement check
2 Troubleshooting Procedures
2.10 Speaker Troubleshooting
Figure 2-9 Speaker troubleshooting process
2.9 Touch Pad Troubleshooting
2 Troubleshooting Procedures
Procedure 1 Audio source test
Procedure 2 Earphone test
Procedure 3 Connection check
Procedure 4 Replacement check
2.11 Modem Troubleshooting
Figure 2-11 Modem troubleshooting process
2.9 Touch Pad Troubleshooting
2 Troubleshooting Procedures
Procedure 1 Telephone line connection check
Procedure 2 Modem card connection check
Procedure 3 Modem replacement check
2 Troubleshooting Procedures
2.12 PCMCIA Troubleshooting
Figure 2-12 PCMCIA troubleshooting process
2.9 Touch Pad Troubleshooting
2 Troubleshooting Procedures
Procedure 1 SYCARD test
Procedure 2 PCMCIA socket replacement check
2 Troubleshooting Procedures
2.9 TouchPad Troubleshooting
2.13 IEEE 1394 Troubleshooting
Figure 2-13 IEEE 1394 troubleshooting process
2.9 Touch Pad Troubleshooting
2 Troubleshooting Procedures
Procedure 1 IEEE 1394 device check
Procedure 3 Connection and replacement check
2 Troubleshooting Procedures
2.9 TouchPad Troubleshooting
2.9 Touch Pad Troubleshooting
2 Troubleshooting Procedures
Tecra A3/S2 Series Maintenance Manual
2-33
2.14 Wireless LAN Troubleshooting
2.10 Speaker Troubleshooting
Figure 2-14 Wireless LAN troubleshooting process
2 Troubleshooting Procedures
Procedure
Diagnostic test
Procedure 2 Connector and replacement check
2.10 Speaker Troubleshooting
2 Troubleshooting Procedures
2.10 Speaker Troubleshooting
Tecra A3/S2 Series Maintenance Manual
2-36
Chapter Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3. Tests and Diagnostics
3-ii
Test and Diagnostic Operation
3-11
3-12
3-13
Tecra A3/S2 Series Maintenance Manual
3. Tests and Diagnostics
3-iv
3.1 The Diagnostic Test
3.1 The Diagnostic Test
NOTES To start the diagnostics, follow these steps
2. Exit this program when you are at Main Menu
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.2 Executing the Diagnostic Test
3.2 Executing the Diagnostic Test
3. Tests and Diagnostics
Executing the Diagnostic Test
The below display will show up at the beginning of T&D program
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3. Tests and Diagnostics
3.2 Executing the Diagnostic Test
If an error is detected and a test fails, the following message displays
NOTE Press Pause to pause a test and Enter to resume
3. Tests and Diagnostics
3.2 Executing the Diagnostic Test
Tecra A3/S2 Series Maintenance Manual
3 Tests and Diagnostics
3.3 Config Check Test
3.3 Parallel Port Test
3.4 DMI Check Test
3.4 DMI Check Test
3. Tests and Diagnostics
3.5 PIO Loopback Test
3.5 PIO Loopback Test
3. Tests and Diagnostics
3.6 IEEE 1394 Test
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3-10
3.7 Speaker Audio Test
3.6 Speaker Audio Test
3. Tests and Diagnostics
3.8 Fan ON/OFF Test
3.7 Fan ON/OFF Test
3. Tests and Diagnostics
3.9 Main Battery Change Test
3.8 Main Battery Charge Test
3. Tests and Diagnostics
3.9 FDD Test
3.10 FDD Test
NOTE Press “Esc” key can skip the current subtest
3 Tests and Diagnostics
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.10 FDD Test
3-15
3.10 CD-ROM Test
3.11 CD-ROM Test
3. Tests and Diagnostics
NOTE Press “Esc” key can skip the current subtest
3.12 Keyboard Test
3.11 Keyboard Test
3. Tests and Diagnostics
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.12 Keyboard Test
3-18
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.12 Keyboard Test
3-19
3.12 Mouse Pad Test
3.13 Mouse Pad Test
NOTE The Touch Pad test cannot be used to test an external USB mouse
3. Tests and Diagnostics
3.13 Mouse Pad Test
3. Tests and Diagnostics
After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click the “OK” column will end this test
3.14 LCD Pixels Mode Test
3.13 LCD Pixels Mode Test
3. Tests and Diagnostics
3.15 Lid Switch Test
3.14 Lid Switch Test
3. Tests and Diagnostics
3.16 HDD R/W Test
3.15 HDD R/W Test
3. Tests and Diagnostics
NOTE Press “Ctrl + Break” keys can terminate the current subtest
NOTE The AC adaptor should be connected to successfully run this test
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.16 LAN Test
3.17 LAN Test
NOTE LAN loopback needs to plug in before test begins
3. Tests and Diagnostics
The screen should display as below, indicating
pass will go on to next test
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.17 LAN Test
3-28
3. Tests and Diagnostics
Tecra A3/S2 Series Maintenance Manual
3.17 LAN Test
3-29
3.19 CD Control Button Test
3.17 RTC Test
3. Tests and Diagnostics
Chapter Replacement Procedures
Tecra A3/S2 Series Maintenance Manual
4 Replacement Procedures
4-ii
Contents
4 Replacement Procedures
Battery
Chapter
Figures
4 Replacement Procedures
Removing the HDD Module
4 Replacement Procedures
Removing the FL inverter board
4.1 General
4 Replacement Procedures
Display Assembly
Expansion Memory
4 Replacement Procedures
The example below shows FRUs to be removed before the Direct Play button board can be removed and repaired or replaced. The Direct Play button board is overlapped by the top cover which must be removed before the Direct Play button board can be reached. The removable HDD, keyboard, wireless LAN, ODD, modem, and display assembly in turn overlap the top cover. Always starts the disassembly process by removing the battery pack
Safety Precautions
DANGER
WARNING To avoid the risk of electric shock or other injury
3. Never work with wet or damp hands
Before You Begin
4 Replacement Procedures
Assembly Procedures
Disassembly Procedures
4 Replacement Procedures
Tools and Equipment
4 Replacement Procedures
4.2 Battery
Removing the Battery Pack
Figure 4-1 Removing the battery pack
4 Replacement Procedures
Installing the Battery Pack
4.3 PC Card
Removing a PC Card
4 Replacement Procedures
4 Replacement Procedures Figure 4-2 Removing a PC Card
Tecra A3/S2 Series Maintenance Manual
Installing a PC Card
Figure 4-3 Installing a PC Card
4.4 HDD
4 Replacement Procedures
Removing the HDD Module
Figure 4-5 Removing the HDD door
4 Replacement Procedures
Tecra A3/S2 Series Maintenance Manual
Installing the HDD Module
Figure 4-6 Removing the HDD module
Disassembling the HDD Module
4 Replacement Procedures
4.5 Optical Drive Module
4 Replacement Procedures Figure 4-7 Removing the HDD bracket
Removing the Optical Drive Module
Figure 4-8 Removing the optical drive module
Installing the Optical Drive Module
4 Replacement Procedures
4.6 Optical Drive
Disassembling the Optical Drive
Figure 4-9 Removing the optical drive bracket
4 Replacement Procedures
Reassembling the Optical Drive
4.6 Optical Drive
4 Replacement Procedures
4.7 Wireless LAN
Removing the Wireless LAN
Figure 4-10 Removing the wireless LAN cover
4 Replacement Procedures
Installing the Wireless LAN
Figure 4-11 Removing the wireless LAN unit
4 Replacement Procedures
4.8 Expansion Memory Module
Removing an Expansion Memory
Figure 4-12 Removing the memory module cover
4 Replacement Procedures
Figure 4-13 Removing a memory module
4 Replacement Procedures
7. Replace the battery pack
Tecra A3/S2 Series Maintenance Manual
Figure 4-14 Removing an expansion memory cover
Installing an Expansion Memory Module
4 Replacement Procedures
Figure 4-15 Installing an expansion memory
4 Replacement Procedures
Tecra A3/S2 Series Maintenance Manual
4-22
4.9 Keyboard
Removing the Keyboard
Figure 4-16 Removing the strip cover
4 Replacement Procedures
4 Replacement Procedures
Figure 4-17 Removing the keyboard
5. Lift the keyboard out of its bay, revealing the keyboard cable
4 Replacement Procedures Figure 4-18 Disconnecting the keyboard cable
Installing the Keyboard
4.10 Bluetooth
Removing the Bluetooth
Figure 4-19 Removing the Bluetooth
Installing the Bluetooth
4.11 Modem
Removing the Modem
Figure 4-20 Removing the modem module
4 Replacement Procedures
4.12 Display Assembly
Installing the Modem
Removing the Display Assembly
Figure 4-21 Removing the display assembly screws
Installing the Display Assembly
Figure 4-22 Removing the wireless and LCD cables
4 Replacement Procedures
4.13 Top Cover
Removing the Top Cover
Removing screws of the bottom
4 Replacement Procedures
Figure 4-24 Removing the top cover
Figure 4-25 Removing FFC cables
4 Replacement Procedures
Tecra A3/S2 Series Maintenance Manual
Figure 4-26 Removing Speaker cables
Installing the Top Cover
4 Replacement Procedures
Installing the Touch Pad
4.14 Touch Pad
Removing the Touch Pad
Figure 4-27 Removing the Touch Pad board
Installing the Speakers
4.15 Speakers
Removing the Speakers
Figure 4-28 Removing the speakers
4.16 System Board
Removing the LAN Board
Figure 4-29 Removing LAN board
4 Replacement Procedures
Installing the LAN Board
Removing the USB Board
Figure 4-30 Removing USB board
4 Replacement Procedures
Installing the USB Board
Removing the System Board
Figure 4-31 Removing the system board
4 Replacement Procedures
Installing the System Board
4.17 Direct Play Button Board
Removing the Direct Play Button Board
Figure 4-32 Removing the Direct Play Button board
Installing the Direct Play Button Board
4.18 Fan, Heat Sink, & CPU
Removing the Fan, Heat Sink & CPU
4 Replacement Procedures
Figure 4-33 Removing the fan module
Figure 4-34 Removing the heat sink
Figure 4-35 Removing the CPU
4 Replacement Procedures
Installing the CPU
4 Replacement Procedures
4.19 Display Mask
Removing the Display Mask
Figure 4-36 Removing the display mask
4 Replacement Procedures
Installing the Display Mask
4 Replacement Procedures
Tecra A3/S2 Series Maintenance Manual
1. Seat the display mask and secure the snaps on each side
4.20 LCD Module
Removing the LCD Module
Figure 4-37 Removing the LCD module-1
4 Replacement Procedures
Figure 4-38 Removing the LCD module-2
Installing the LCD Module
4 Replacement Procedures
Installing the FL Inverter Board
4.21 FL Inverter Board
Removing the FL Inverter Board
Figure 4-39 Removing the FL inverter board
Precautions for handling the LCD module
Appendix A Handling the LCD Module
3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods
TECRA A3/S2 Series Maintenance Manual
TECRA A3/S2 Series Maintenance Manual
Appendix B Board Layout
B.1 System Board FRDSY* Top View
Figure B-1 System board FRDSY* layout Top
TECRA A3/S2 Series Maintenance Manual
Figure B-2 System board FRDSY* layout Button
B.2 System Board FRDSY* Button View
TECRA A3/S2 Series Maintenance Manual
Table B-1 System board ICs top and bottom
TECRA A3/S2 Series Maintenance Manual
Mark
Number
Table B-2 System board connectors top and bottom
TECRA A3/S2 Series Maintenance Manual
Number
Name
Appendix C Pin Assignments
System Board C.1 JP24,JP25
Table C-1 SODIMM I/F pin assignments 200-PIN 1/4
Signal name
Table C-1 SODIMM I/F pin assignments 200-PIN 2/4
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
Table C-1 SODIMM I/F pin assignments 200-PIN 3/4
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
Table C-1 SODIMM I/F pin assignments 200-PIN 4/4
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
C.2 JP1
Table C-2 RGB I/F pin assignments 15-pin
Signal name
Signal Name
C.3 JP18
Table C-3 HDD I/F pin assignments 44-pin
Signal name
Signal Name
C.4 JP31
Table C-4 ODD I/F pin assignments 50-pin
Signal name
Signal Name
C.5 JP19
Table C-5 PC Card I/F pin assignments 84-pin 1/2
Signal name
Signal Name
S1D0
TECRA A3/S2 Series Maintenance Manual
S1D8
Table C-5 PC Card I/F pin assignments 84-pin 2/2
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
C.6 JP28
Table C-6 Mini PCI I/F pin assignments 124-pin 1/2
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
C-12
Table C-6 Mini PCI I/F pin assignments 124-pin2/2
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
TECRA A3/S2 Series Maintenance Manual
C-14
C.7 JP6
Signal name
TECRA A3/S2 Series Maintenance Manual
Pin No
C.8 JP29
Signal name
Signal Name
TECRA A3/S2 Series Maintenance Manual
Table C-10 AC Adaptor Connector pin assignments 3-pin
C.9 JP12
C.10 PJP1
Table C-9-1 JP12 Fan I/F pin assignments 3-pin
Table C-12 Headphone Connector pin assignments 6-pin
C.11 JP21
C.12 JP22
Table C-11 Microphone I/F pin assignments 6-pin
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes set 1 and set 2 1/4
TECRA A3/S2 Series Maintenance Manual
Keytop
Table D-1 Scan codes set 1 and set 2 2/4
TECRA A3/S2 Series Maintenance Manual
Keytop
Code set
Table D-1 Scan codes set 1 and set 2 3/4
TECRA A3/S2 Series Maintenance Manual
Keytop
Code set
Table D-1 Scan codes set 1 and set 2 4/4
1. * Scan codes differ by mode
Table D-2
Scan codes with left Shift key
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
TECRA A3/S2 Series Maintenance Manual
Code set
Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
TECRA A3/S2 Series Maintenance Manual
Keytop
Table D-7 No.126 key scan code
TECRA A3/S2 Series Maintenance Manual
Key top
Shift
Appendix E Key Layout
E.1 United States US Keyboard
Figure E-1 US keyboard
TECRA A3/S2 Series Maintenance Manual
Figure E-2 UK keyboard
E.2 United Kingdom UK Keyboard
TECRA A3/S2 Series Maintenance Manual
E.3 Spanish SP Keyboard
E.4 Japanese JA Keyboard
Figure E-3 SP keyboard
Figure E-4 JA keyboard
Figure E-5 KO keyboard
E.5 Korean KO Keyboard
TECRA A3/S2 Series Maintenance Manual
Figure E-6 FR keyboard
E.6 French FR Keyboard
TECRA A3/S2 Series Maintenance Manual
E.7 French-Canadian Keyboard
E.8 Portuguese Keyboard
Figure E-7 FR-C keyboard
Figure E8 Portuguese keyboard
E.9 US-INTERNATIONAL Keyboard
E.10 GreeceGR Keyboard
Figure E-9 US-INTE Keyboard
Figure E-10 GR keyboard
E.11 Chinese-T Keyboard
E.12 Swedish Keyboard
Figure E-11 CH-T keyboard
Figure E-12 Swedish keyboard
E.13 ITALIAN Keyboard
E.14 CZECH Keyboard
Figure E-13 IT keyboard
Figure E-14 Czech keyboard
TECRA A3/S2 Series Maintenance Manual
E-10
Appendix F Series Screw Torque List
Table F-1
Series Screw Torque List
TECRA A3/S2 Series Maintenance Manual
Page
TECRA A3/S2 Series Maintenance Manual
SCREW P/N
SCREW SPEC
LOCATION
TECRA A3/S2 Series Maintenance Manual
Appendix G Reliability
Table G-1 MTBF
TECRA A3/S2 Series Maintenance Manual
Component
TECRA A3/S2 Series Maintenance Manual
