Telephone operation

About caller ID

This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. However, caller ID from the cell line only shows the number of the incoming caller; date and time of the call is not shown. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 59).

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider and cell phone service provider if:

You have both caller ID and call waiting, but as separate services (you may need to combine these services).

You have only caller ID service, or only call waiting service.

You do not subscribe to any caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

Caller ID information is available only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 61).

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

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VTech DS6321-3, DS6321-2, DS6321-4, DS63213, DS6322-3, DS6322-4 About caller ID, Information about caller ID with call waiting