Manuals / Xantrex Technology / Household Appliance / Home Security System

Xantrex Technology Freedom SW Series Viewing Xanbus Device Faults and Warnings, Troubleshooting

Models: Freedom SW Series

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Troubleshooting

Troubleshooting

Viewing Xanbus Device Faults and Warnings

If the Devices icon on the Conext ComBox home screen is flashing red or orange, it indicates that one or more Xanbus devices has a fault (red) or warning (orange).

Note: The Freedom SW has one AC input. Your ComBox will be configured to display

GRID or GENERATOR power flow (but not both at the same time).

5–2	975-0704-01-01 Revision A

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Xantrex Technology Freedom SW Series Viewing Xanbus Device Faults and Warnings, Troubleshooting, 975-0704-01-01Revision A

Contents

Conext ComBox Communication and Monitoring Device For Freedom SW Series of Products Owner’s GuideRevision: Revision A Exclusion for DocumentationDocument Number: Product Part Number:Scope About This GuidePurpose Firmware RevisionConventions Used DANGERNOTICE Abbreviations and AcronymsAbout This Guide Related InformationRelated Products 975-0704-01-01Revision APage Important Safety Instructions 1Overview Contents2Installation 3Configuration ASpecifications 5Troubleshooting4Monitoring Page HAZARD OF ELECTRIC SHOCK Important Safety InstructionsREAD AND SAVE THESE INSTRUCTIONS - DO NOT DISCARD HAZARD OF ELECTRIC SHOCK AND FIRENOTICE EQUIPMENT DAMAGEEQUIPMENT DAMAGE •User Interface •System Scheduled Maintenance •Physical Features•Power Sources for the Conext ComBox 1 OverviewCompatible Xanbus Components Physical Features Data Ports and Reset ButtonLED Indicator Lights LEDs Communication and Power Ports Types of Conext ComBox Networks Conext ComBox on a Local Area Network LANPower Sources for the Conext ComBox Conext ComBox with Remote AccessHAZARD OF ELECTRIC SHOCK AND FIRE DANGEROverview User Interface Home Screen Menu Bar Conext ComBox Setup Buttons System Scheduled Maintenance Other Buttons1–14 Overview975-0704-01-01Revision A 2 Installation DANGER Choosing a LocationHAZARD OF ELECTRIC SHOCK AND FIRE Materials List Materials and Tools RequiredAdditional Material and Tools Mounting the Conext ComBox Wall MountDIN Rail Mount D D S 0 hiSee NOTE below 975-0704-01-01Revision AELECTRIC SHOCK AND FIRE HAZARD Wiring the Dry Contact ConnectorDANGER NOTICE Wiring the Conext ComBox to an Ethernet NetworkEQUIPMENT DAMAGE Installation Turning On the Conext ComBox PHYSICAL INJURY HAZARDDANGER Connecting the AC/DC Power AdapterELECTRIC SHOCK AND FIRE HAZARD ELECTRIC SHOCK AND FIRE HAZARD DANGERNOTICE EQUIPMENT DAMAGEInstallation If a web browser window does not open Installation 975-0704-01-01Revision A 2–18 Installation975-0704-01-01Revision A 3 Configuration Configuration Steps Two Types of Accounts Logging InPassword User nameOnce you log in, click Configurationin the menu bar to change the password 975-0704-01-01Revision AChanging the Admin Password Configuration Changing the Time PHYSICAL INJURY HAZARDConfiguration Changing E-MailSettings Configuration Connecting the Conext ComBox to the Xanbus Network NOTICE ConfigurationEQUIPMENT DAMAGE Changing Basic Conext ComBox Settings Control Panel Changing Advanced Conext ComBox Settings General Settings Change User Password Settings Change Admin Password Settings TCP/IP SettingsE-mailSettings E-mailReportingConfiguration Page Page FTP Logger Suppress Device Faults/Warnings Dry Contact RelayXanbus Communications Modbus CommunicationsModbus Byte Order Modbus Address List Modbus Address Enumeration Changing Advanced Conext ComBox Settings Resetting the Conext ComBox to Factory Settings System DiagramNOTICE Changing Device SettingsEQUIPMENT DAMAGE 3–32 Configuration975-0704-01-01Revision A Changing Device Settings Using Cascading Parameters Upgrading Firmware Clearing the Internal Firmware Memory Upgrading Firmware 3–38 Configuration975-0704-01-01Revision A Installing Conext ComBox Upgrades Remotely Configuration Installing Xanbus Device Upgrades If retrying does not work Configuration•Then, click Upgrade on the web interface 3–42•Monitoring Conext ComBox Status Information 4 MonitoringIt includes •Monitoring LEDs •Monitoring System Components •Managing Data LogsMonitoring LEDs StartupIndicator Monitoring Conext ComBox Status InformationOperating Mode StateMonitoring Monitoring Conext ComBox Status Information 975-0704-01-01Revision AMonitoring System Components DevicesMonitoring System Components EQUIPMENT DAMAGE NOTICEMonitoring 6. Click in the left side menu 8.Change the settings accordinglyMonitoring System Components 975-0704-01-01Revision ASystem Component Energy Graphs Monitoring System Components Interpreting a Battery Energy Graph 975-0704-01-01Revision A Interpreting a Load Energy GraphMonitoring System Components 4–13Interpreting a Generator Energy Graph Managing Data Logs 1. In the menu bar, click To access the custom Logging informationMonitoring 2.Click in the left side menuAccessing and Downloading Log Files 4–18 Monitoring975-0704-01-01Revision A •Viewing Faults and Warnings 5 Troubleshooting•Viewing Xanbus Device Faults and Warnings •Browsing System Event and Fault Log FilesTroubleshooting Viewing Xanbus Device Faults and Warnings975-0704-01-01Revision A Viewing Xanbus Device Faults and Warnings To determine the cause of the fault or warning975-0704-01-01Revision A Troubleshooting 4. Click Events 975-0704-01-01Revision AViewing Xanbus Device Faults and Warnings 975-0704-01-01Revision AViewing Faults and Warnings Viewing System EventsBrowsing System Event and Fault Log Files Browsing System Event and Fault Log FilesTo browse log files 1. ClickThe root folder contains the following folders Troubleshooting4. Click the root folder to expand the file tree 975-0704-01-01Revision ABrowsing Energy Log Files 5–10 Troubleshooting 5. Expand the Energy folderEnergy data is arranged by device and by year 975-0704-01-01Revision ABrowsing Energy Log Files Common Solutions Common Solutions 5–14 Troubleshooting975-0704-01-01Revision A A Specifications 975-0704-01-01Revision ACommunication Interfaces Electrical SpecificationsPower Supply SELV or Class 2 Power Sources Data InterfacesGeneral Specifications MemoryFeatures Regulatory ApprovalsFront View Physical DimensionsSide View Specifications Bottom View Back View975-0704-01-01Revision A Page Schneider Electric 975-0704-01-01Revision A