Manuals / Xantrex Technology / Household Appliance / Home Security System

Xantrex Technology Freedom SW Series manual Troubleshooting, It includes, •Viewing System Events

Models: Freedom SW Series

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5 Troubleshooting

Chapter 5 describes event and alert indicators and resolutions to issues that might be encountered when installing or operating the Conext ComBox– Freedom SW.

It includes:

•Viewing Xanbus Device Faults and Warnings

•Viewing System Events

•Viewing Faults and Warnings

•Browsing System Event and Fault Log Files

•Browsing Energy Log Files

•Common Solutions

975-0704-01-01 Revision A

5–1

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Xantrex Technology Freedom SW Series manual Troubleshooting, It includes, •Viewing Xanbus Device Faults and Warnings

Contents

For Freedom SW Series of Products Owner’s Guide Conext ComBox Communication and Monitoring DeviceDocument Number: Exclusion for DocumentationRevision: Revision A Product Part Number:Purpose About This GuideScope Firmware RevisionNOTICE DANGERConventions Used Abbreviations and AcronymsRelated Products Related InformationAbout This Guide 975-0704-01-01Revision APage Contents Important Safety Instructions 1Overview2Installation 3Configuration 5Troubleshooting ASpecifications4Monitoring Page READ AND SAVE THESE INSTRUCTIONS - DO NOT DISCARD Important Safety InstructionsHAZARD OF ELECTRIC SHOCK HAZARD OF ELECTRIC SHOCK AND FIRENOTICE EQUIPMENT DAMAGENOTICE EQUIPMENT DAMAGE•Power Sources for the Conext ComBox •Physical Features•User Interface •System Scheduled Maintenance 1 OverviewCompatible Xanbus Components Data Ports and Reset Button Physical FeaturesLED Indicator Lights LEDs Communication and Power Ports Conext ComBox on a Local Area Network LAN Types of Conext ComBox NetworksConext ComBox with Remote Access Power Sources for the Conext ComBoxDANGER HAZARD OF ELECTRIC SHOCK AND FIREOverview User Interface Home Screen Menu Bar Conext ComBox Setup Buttons Other Buttons System Scheduled MaintenanceOverview 1–14975-0704-01-01Revision A 2 Installation Choosing a Location DANGERHAZARD OF ELECTRIC SHOCK AND FIRE Materials and Tools Required Materials ListAdditional Material and Tools Wall Mount Mounting the Conext ComBoxDIN Rail Mount 0 hi D D S975-0704-01-01Revision A See NOTE belowWiring the Dry Contact Connector ELECTRIC SHOCK AND FIRE HAZARDDANGER Wiring the Conext ComBox to an Ethernet Network NOTICEEQUIPMENT DAMAGE Installation PHYSICAL INJURY HAZARD Turning On the Conext ComBoxConnecting the AC/DC Power Adapter DANGERELECTRIC SHOCK AND FIRE HAZARD NOTICE DANGERELECTRIC SHOCK AND FIRE HAZARD EQUIPMENT DAMAGEInstallation If a web browser window does not open Installation 975-0704-01-01Revision A Installation 2–18975-0704-01-01Revision A 3 Configuration Configuration Steps Password Logging InTwo Types of Accounts User namein the menu bar to change the password ConfigurationOnce you log in, click 975-0704-01-01Revision AChanging the Admin Password Configuration PHYSICAL INJURY HAZARD Changing the TimeConfiguration Changing E-MailSettings Configuration Connecting the Conext ComBox to the Xanbus Network Configuration NOTICEEQUIPMENT DAMAGE Changing Basic Conext ComBox Settings Control Panel Changing Advanced Conext ComBox Settings General Settings Change User Password Settings TCP/IP Settings Change Admin Password SettingsE-mailReporting E-mailSettingsConfiguration Page Page FTP Logger Dry Contact Relay Suppress Device Faults/WarningsModbus Communications Xanbus CommunicationsModbus Byte Order Modbus Address List Modbus Address Enumeration Changing Advanced Conext ComBox Settings System Diagram Resetting the Conext ComBox to Factory SettingsChanging Device Settings NOTICEEQUIPMENT DAMAGE Configuration 3–32975-0704-01-01Revision A Changing Device Settings Using Cascading Parameters Upgrading Firmware Clearing the Internal Firmware Memory Upgrading Firmware Configuration 3–38975-0704-01-01Revision A Installing Conext ComBox Upgrades Remotely Configuration Installing Xanbus Device Upgrades •Then, click Upgrade on the web interface ConfigurationIf retrying does not work 3–42It includes •Monitoring LEDs 4 Monitoring•Monitoring Conext ComBox Status Information •Monitoring System Components •Managing Data LogsStartup Monitoring LEDsOperating Mode Monitoring Conext ComBox Status InformationIndicator StateMonitoring 975-0704-01-01Revision A Monitoring Conext ComBox Status InformationDevices Monitoring System ComponentsMonitoring System Components NOTICE EQUIPMENT DAMAGEMonitoring Monitoring System Components 8.Change the settings accordingly6. Click in the left side menu 975-0704-01-01Revision ASystem Component Energy Graphs Monitoring System Components Interpreting a Battery Energy Graph Monitoring System Components Interpreting a Load Energy Graph975-0704-01-01Revision A 4–13Interpreting a Generator Energy Graph Managing Data Logs Monitoring To access the custom Logging information1. In the menu bar, click 2.Click in the left side menuAccessing and Downloading Log Files Monitoring 4–18975-0704-01-01Revision A •Viewing Xanbus Device Faults and Warnings 5 Troubleshooting•Viewing Faults and Warnings •Browsing System Event and Fault Log FilesViewing Xanbus Device Faults and Warnings Troubleshooting975-0704-01-01Revision A To determine the cause of the fault or warning Viewing Xanbus Device Faults and Warnings975-0704-01-01Revision A 975-0704-01-01Revision A Troubleshooting 4. Click Events975-0704-01-01Revision A Viewing Xanbus Device Faults and WarningsViewing System Events Viewing Faults and WarningsTo browse log files Browsing System Event and Fault Log FilesBrowsing System Event and Fault Log Files 1. Click4. Click the root folder to expand the file tree TroubleshootingThe root folder contains the following folders 975-0704-01-01Revision ABrowsing Energy Log Files Energy data is arranged by device and by year Troubleshooting 5. Expand the Energy folder5–10 975-0704-01-01Revision ABrowsing Energy Log Files Common Solutions Common Solutions Troubleshooting 5–14975-0704-01-01Revision A 975-0704-01-01Revision A A SpecificationsPower Supply SELV or Class 2 Power Sources Electrical SpecificationsCommunication Interfaces Data InterfacesMemory General SpecificationsRegulatory Approvals FeaturesPhysical Dimensions Front ViewSide View Bottom View Back View Specifications975-0704-01-01Revision A Page 975-0704-01-01Revision A Schneider Electric