Problem

Solution

 

 

 

 

 

Character Voids

Character voids are white areas within the parts of

characters that should be solid black:

 

 

 

 

 

 

 

 

• If you are using transparencies, try another type of

 

 

 

 

 

 

 

 

transparency. Because of the composition of the

 

 

 

 

transparency, some character voids are normal.

 

 

 

 

• You may be printing on the wrong surface on the paper.

 

 

 

 

Remove the paper and turn it around.

 

 

 

 

• The paper may not meet paper specifications. See “Paper

 

 

 

 

Specifications” on page 6.3.

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears appear:

 

 

 

 

• The toner cartridge may be installed improperly. Remove

 

 

 

 

the cartridge and reinsert.

 

 

 

 

• The toner cartridge may be defective. Install a new toner

 

 

 

 

cartridge. See “Installing the Toner Cartridge” on

 

 

 

 

page 2.4.

 

 

 

 

 

 

 

 

• If the problem persists, the printer may require repair.

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

Curl

If the printed paper is curl or paper does not feed into the

 

 

 

 

printer:

 

 

 

 

• Turn over the stack of paper in the input tray. Also try

 

 

 

 

rotating the paper 180° in the input tray.

 

 

 

 

 

5.16 SOLVING PROBLEMS

Page 67
Image 67
Xerox 3117 manual Curl