
Common Windows Problems
| Problem | Possible Cause and Solution | 
| 
 | 
 | 
| “File in Use” message | Exit all software applications. Remove all software from | 
| appears during | the StartUp Group, then restart Windows. Reinstall the | 
| installation. | printer software. | 
| 
 | 
 | 
| “General Protection | Close all other applications, reboot Windows, and try | 
| Fault”, “Exception OE”, | printing again. | 
| “Spool32”, or “Illegal | 
 | 
| Operation” messages | 
 | 
| appear. | 
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| 
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| 
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Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your PC for further information on Windows error messages.
