Troubleshooting Error Messages
When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.
LED status legend
symbol for “light off”
symbol for “light on”
symbol for “light blinking”
LED pattern | Possible Problems and Solutions |
|
|
Your system has some problems. If this problem occurs, contact your service representative.
| • Paper jam occurs. To solve the problem, see “Clearing Paper | |||
| Jams” on page 5.6. |
|
|
|
| • The front cover is open. Close the front cover. |
| ||
| • Paper tray is empty. Load the paper in the Tray. |
| ||
| • The toner cartridge is out of toner. Remove the old toner | |||
LED lights | cartridge and install a new one. See “Installing the Toner | |||
red | Cartridge” on page 2.4. |
|
|
|
| • You pressed the | button while the printer is receiving | ||
| data. |
|
|
|
| • In Manual Feed mode, there is no paper in the tray. Load paper | |||
| into the tray. |
|
|
|
| • If the printer is receiving data, the | LED slowly blinks | ||
| green. |
|
|
|
| • If the printer is printing the received data, the | LED | ||
| blinks green fast. |
|
|
|
5
