
| Problem | Solution | 
| 
 | 
 | 
| Wrinkles or | • Ensure that the paper is loaded properly. | 
| creases | • Check the paper type and quality. See “Paper | 
| 
 | Specifications” on page 6.3. | 
• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the feeder.
| Back of printouts | • The transfer roller may be dirty. See “Cleaning the Inside” | |||
| are dirty | on page 4.6. | |||
| 
 | 
 | 
 | 
 | • Check for leaking toner. Clean the inside of the printer. | 
| 
 | 
 | 
 | 
 | 
 | 
| 
 | 
 | 
 | 
 | 
 | 
| Black pages | • The toner cartridge may not be installed properly. Remove | ||
| 
 | 
 | 
 | the cartridge and reinsert. | 
| 
 | 
 | 
 | • The toner cartridge may be defective and need replacing. | 
| 
 | 
 | 
 | Install a new toner cartridge. | 
| 
 | 
 | 
 | • The printer may require repair. Contact a service | 
| 
 | 
 | 
 | representative. | 
| 
 | 
 | 
 | 
 | 
| Loose toner | • Clean the inside of the printer. | |
| 
 | 
 | • Check the paper type and quality. See “Paper | 
| 
 | 
 | |
| 
 | 
 | Specifications” on page 6.3. | 
| 
 | 
 | • Install a new toner cartridge. | 
| 
 | 
 | • If the problem persists, the printer may require repair. | 
| 
 | 
 | Contact a service representative. | 
| 
 | 
 | 
 | 
| 
 | 
 | 
 | 
5
