Software User Guide. Try printing a | Xerox 3117 manual

	Problem	Possible Cause	Solution

	The printer	The printer driver may	Reinstall the printer driver; see
	does not print.	be incorrectly	Software User Guide. Try printing a
	(continued)	installed.	demo page.

		The printer is	Check the LEDs on the control panel to
		malfunctioning.	determine if the printer is indicating a
			system error.

	Paper does not	Paper has not been	Remove paper from the tray and reload it
	feed into the	loaded correctly.	correctly.
	printer.
	printer.	There is too much	Remove excess paper from the tray.
		There is too much	Remove excess paper from the tray.
		paper in the tray.

		The paper is too thick.	Use only paper that meets the
			specifications required by the printer.

	Print job is	The job may be very	Reduce the complexity of the page or try
	extremely	complex.	adjusting the print quality settings.
	slow.		The maximum print speed of the printer
			The maximum print speed of the printer
			is 16(A4) or 17(Letter) pages per minute.

		If using Windows 98/	From the Start menu, choose Settings
		Me, the Spooling	and Printers. Right-click the your
		Setting may be set	printer icon, choose Properties, click
		incorrectly.	the Details tab, and then choose the
			Spool Settings button. Select the
			desired spool setting.

	Half the page	The page layout is too	Simplify the page layout and remove any
	is blank.	complex.	unnecessary graphics from the document.

		The page orientation	Change the page orientation in your
		setting may be	application.
		incorrect.

		The paper size and	Ensure that the paper size in the print
		the paper size settings	settings matches the paper in the tray.
		do not match.

	The paper	There is too much	Remove excess paper from the tray.
	keeps	paper in the paper	If printing on special materials, use the
	jamming.	tray.	manual feed mode.

		An incorrect type of	Use only paper that meets the
		paper is being used.	specifications required by the printer.

		There may be debris	Open the front cover and remove the
		inside the machine.	debris.

5.4 SOLVING PROBLEMS

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Xerox 3117 manual Software User Guide. Try printing a

Contents

Page About the User Guide Contents Common Linux Problems Cleaning the Outside Cleaning the InsideRedistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Up to 16 ppm in A4 17 ppm in Letter Special FeaturesYou can print in Windows 98/Me/2000/XP Feature Printer Driver Features Front View Printer Components Rear View Understanding the Control Panel On Line/Error and Toner Save LEDsDescription Function Description Cancel Button Setting Up Your Printer Components may differ from one country to another Unpacking Carefully remove all of packing tape from the printer Selecting a LocationClearance Space Grasp the front cover and pull it toward you to open Installing the Toner Cartridge Setting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading Paper Load paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo System Requirements Installing Printer SoftwareVarious Linux See Software User Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Plain paper Type and CapacitiesGuidelines for Paper and Special Materials Paper Type Capacitya Only use labels recommended for laser printers Through your software. Inserting paper long-edge first may Verifying the Output Location Using the Tray Using Manual Feed Mode Printing on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the button on the control panel Button To stop a print job from the Printers folder Maintaining Your Printer Toner cartridge storage Maintaining the Toner Cartridge Redistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModePress Cleaning the Outside Cleaning the PrinterCleaning the Inside Maintaining Your Printer Maintaining Your Printer Pick-up Roller Consumables and Replacement PartsItems Yield Average Transfer Roller Solving Problems Check Solution Troubleshooting Checklist Problem Possible Cause Solution Solving General Printing Problems Software User Guide. Try printing a Garbled, or Text is wrongBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Around the Toner Cartridge Paper Feed Area Solving Problems Print Quality Checklist Solving Print Quality ProblemsTips for Avoiding Paper Jams Print Solving Print Quality ProblemsProblem Solution Light or faded Change to a lighter weight pages. See Paper Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on 4.6. Contact your service representative Skew ScatterMisformed Characters Black pages Wrinkles or Curl You pressed Button while the printer is receiving Data Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Cartridge and install a new one. See Installing the Toner Appears during Common Windows ProblemsProblem Possible Cause and Solution File in Use message Etc/printcap file Common Linux Problems Rotated and cropped Length of the option string that can be passed toMemory usage Am trying to print a Printing Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issue Solving Problems Printer Specifications Paper Specifications Specifications Specifications and Description Printer SpecificationsRandom Access Memory MB non expandable Xerox warranty or service agreements Paper SpecificationsOverview Supported Sizes of Paper Size mm/in. a Weight Capacity b16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using Paper Output Tray Capacity Paper SpecificationsCategory Specifications Paper Output Capacity Printer and Paper Storage Environment Index Page Basic Printing Creating a New Page Overlay Using a Page Overlay Deleting a Page Overlay Setting Up a Host Computer Setting Up a Client Computer Installing Printer Software in Windows Reinstalling Printer SoftwareRemoving Printer Software Basic Printing Printing a Document Layout Options Printer SettingsLayout Tab Orientation Scaling Paper TabCopies Size Graphics Tab Toner Save Mode About Tab Other Features TabPrinter Tab Using Help Using a Favorite Setting Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing Printing a Reduced or Enlarged Document Printing Posters Creating a Watermark Using WatermarksUsing an Existing Watermark Fitting Your Document to a Selected Paper Size Deleting a Watermark Editing a Watermark What is an Overlay? Using OverlaysCreating a New Page Overlay Deleting a Page Overlay Using a Page Overlay Setting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Recommended Capacities Using Your Printer in LinuxSystem Requirements Supported OS Installing the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration Tool Changing Llpr Properties Windows 6 paper type, set