Solving Problems | Xerox 3117 specification

5 Solving Problems

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Troubleshooting Error Messages

•Common Windows Problems

•Common Linux Problems

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Xerox 3117 manual Solving Problems

Contents

Page About the User Guide Contents Common Linux Problems Cleaning the Outside Cleaning the InsideRedistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Up to 16 ppm in A4 17 ppm in Letter Special FeaturesYou can print in Windows 98/Me/2000/XP Printer Driver Features Feature Printer Components Front View Rear View Understanding the Control Panel On Line/Error and Toner Save LEDsDescription Cancel Button Function Description Setting Up Your Printer Unpacking Components may differ from one country to another Carefully remove all of packing tape from the printer Selecting a LocationClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to open Setting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the tray Load paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo System Requirements Installing Printer SoftwareVarious Linux See Software User Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Type and Capacities Guidelines for Paper and Special MaterialsPaper Type Capacitya Plain paper Only use labels recommended for laser printers Through your software. Inserting paper long-edge first may Using the Tray Verifying the Output Location Using Manual Feed Mode Printing on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the button on the control panel To stop a print job from the Printers folder Button Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storage Redistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModePress Cleaning the Outside Cleaning the PrinterCleaning the Inside Maintaining Your Printer Maintaining Your Printer Consumables and Replacement Parts Items Yield AverageTransfer Roller Pick-up Roller Solving Problems Troubleshooting Checklist Check Solution Solving General Printing Problems Problem Possible Cause Solution Software User Guide. Try printing a Garbled, or Text is wrongBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Paper Feed Area Around the Toner Cartridge Solving Problems Print Quality Checklist Solving Print Quality ProblemsTips for Avoiding Paper Jams Solving Print Quality Problems Problem SolutionLight or faded Print Scratched. Install a new toner cartridge Dirty. Clean the LSU. See Cleaning the Inside on4.6. Contact your service representative Change to a lighter weight pages. See Paper Scatter MisformedCharacters Skew Wrinkles or Black pages Curl Troubleshooting Error Messages LED pattern Possible Problems and SolutionsCartridge and install a new one. See Installing the Toner You pressed Button while the printer is receiving Data Common Windows Problems Problem Possible Cause and SolutionFile in Use message Appears during Common Linux Problems Etc/printcap file Length of the option string that can be passed to Memory usageAm trying to print a Rotated and cropped Errors Owning the spooler daemon On my PCL or SPL Error messages printingYour software vendor to inform them of the issue Printing Solving Problems Specifications Printer Specifications Paper Specifications Specifications and Description Printer SpecificationsRandom Access Memory MB non expandable Xerox warranty or service agreements Paper SpecificationsOverview Supported Sizes of Paper Size mm/in. a Weight Capacity b16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution Paper Paper Specifications Category SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Index Page Creating a New Page Overlay Using a Page Overlay Basic Printing Setting Up a Host Computer Setting Up a Client Computer Deleting a Page Overlay Installing Printer Software in Windows Reinstalling Printer SoftwareRemoving Printer Software Printing a Document Basic Printing Printer Settings Layout TabOrientation Layout Options Paper Tab CopiesSize Scaling Toner Save Mode Graphics Tab About Tab Other Features TabPrinter Tab Using a Favorite Setting Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing a Reduced or Enlarged Document Using Watermarks Using an Existing WatermarkFitting Your Document to a Selected Paper Size Creating a Watermark Editing a Watermark Deleting a Watermark What is an Overlay? Using OverlaysCreating a New Page Overlay Using a Page Overlay Deleting a Page Overlay Setting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Using Your Printer in Linux System RequirementsSupported OS Recommended Capacities Installing the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer Driver Changing Llpr Properties Windows 6 paper type, set