Xerox 4500 PS TR instruction manual Printer errors in front panel, Problem reporting

Problem Determination

Xerox 4500 PS TR

19.4 Printer errors in front panel

The PCL printer may also display error messages. Try to correct the problem by turning power off for a few seconds and then back on again. If the error message is still displayed, use the following:

Printer may indicate a physical printer intervention message

∙Check for pending printe r intervention messages, such as paper jam, out of paper, out of toner, and so on.

Printer indicates an error code

∙Error codes are printer specific, refer to the printer specific documentation.

19.5Problem reporting

If you have a problem which you are unable to solve, contact your point of purchase for help. Have the following in formation available:

-Microcode version number (see the test page for the number)

-Printer type and model

-Product serial number (affixed to the base of the unit)

-Test page

-A short description of the error symptoms

-All error.log files (PSF/2 or PSF/AIX)

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